Start Up Disk?

A friend of mine has a Bro Essential 933C Gateway that is not booting
up correctly to Windows ME.

He never made a start up disk. How can I get files to start up his
PC. He has the restoration disks, but they fail to boot up. For some
reason his mouse and keyboard do not work when I try to get into his
system set up. When I try to boot with the restoration disks, the
keyboard will not work to select the CD Boot sequence.

Any help would be appreciated.

(Randy) wrote in message . com...

He never made a start up disk. How can I get files to start up his
PC. He has the restoration disks, but they fail to boot up.

Bootdisk.com - download the ME boot disk files.

You should be able to use a Win98 boot disk to boot into DOS and you
can use DOS to copy his critical data.

Jack thanks for the info on the startup disk I was able to get one
from Bootdisk.

The problem though his mouse and keyboard are not working either at
bootup with the startup disk and I can not make selections.

I checked the keyboard and it works on my computer. What do you think
is happening to cause the keyboard not to work. It is a USB keyboard
and I have tried it in different slots, but it is not working on his
computer in any of the usb slots.

(Randy) wrote in message om...
Jack thanks for the info on the startup disk I was able to get one
from Bootdisk.

The problem though his mouse and keyboard are not working either at
bootup with the startup disk and I can not make selections.

I checked the keyboard and it works on my computer. What do you think
is happening to cause the keyboard not to work. It is a USB keyboard
and I have tried it in different slots, but it is not working on his
computer in any of the usb slots.

If the keyboard and mouse are USB then unfortunatly they won't work
with any startup disk because startup disks boot into DOS mode, and
DOS has no support for USB.

Somewhere in the CMOS setup there should be an option for 'Enable USB
Keyboard support', which when enabled will emulate the standard AT
keyboard, allowing you to use the USB keyboard with the startup disk.

Tom

Tom

If you can't use the keyboard how do you get to the CMOS to make changes?

Sound like system is going to have to be reformatted..........

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Randy wrote:

Tom

If you can't use the keyboard how do you get to the CMOS to make changes?

Sound like system is going to have to be reformatted..........

Reformatting has nothing whatsoever to do with the keyboard not being
recognized by the BIOS.

During the boot process the BIOS initializes a small selection of hardware
devices. Among these are the keyboard port (PS/2 or AT/XT), serial port 1
and usually serial port 2, the basic video registers (console text mode) of
the video card, and whatever it needs to do so the CPU will function and
access the sub-systems it requires.

There are many causes for the symptom you describe. They can include, but
are not limited to:

defective PS/2 keyboard port
defective CPU
defective RAM
defective power supply
defective BIOS
defective CMOS
dead or discharged CMOS backup battery
loose or mis-positioned card (video, soundcard, etc.)
loose RAM
bent pin on the CPU
defective mainboard


- --
Ron n1zhi

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(Randy) wrote in message . com...
Tom

If you can't use the keyboard how do you get to the CMOS to make changes?

Sound like system is going to have to be reformatted..........

Reformatting isn't really going to solve the problem as you need to
use a startup disk to do so!!

You will find you will be able to use the USB keyboard in the CMOS
setup program - the motherboard would not support USB otherwise!!

Tom