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#1
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Asus serial number
Hey everyone,
Aside from the serial number on the box itself, does anyone know the location of the number located on the motherboard? My son's A7V8X-X's primary IDE controller has died and I can't get an RMA number without the serial number (of course). The four existing stickers on the motherboard are located underneath the fifth PCI slot, on top of the LPT port, on the side of the FDD controller, and below the PSU plug. I've been waiting for three days for a reply back from Asus, but.... Entering any of these numbers in the serial number request form on Asus' site come back as being the incorrect number. Any suggestions? Thanks in advance, Michael ____________________________________ SMITH & WESSON: The original point-n-click interface ____________________________________ |
#2
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"Michael MacFarlane" macfarlane @ shaw.ca wrote in message news:V2kLd.226895$Xk.105300@pd7tw3no... Hey everyone, Aside from the serial number on the box itself, does anyone know the location of the number located on the motherboard? My son's A7V8X-X's primary IDE controller has died and I can't get an RMA number without the serial number (of course). The four existing stickers on the motherboard are located underneath the fifth PCI slot, on top of the LPT port, on the side of the FDD controller, and below the PSU plug. I've been waiting for three days for a reply back from Asus, but.... Entering any of these numbers in the serial number request form on Asus' site come back as being the incorrect number. Any suggestions? It's the bottom number on the LPT sticker. ASUS tends to respond faster to phone calls than e-mail. --- Kevin Chalker, Owner KC COMPUTERS E-mail: Web: www.kc-computers.com Internet dealer since 1991!!! See WWW.RESELLERRATINGS.COM!!! |
#3
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"KC Computers" wrote in message ... It's the bottom number on the LPT sticker. ASUS tends to respond faster to phone calls than e-mail. Thanks for the reply. Actually, that was the first number I tried, and it was also the first number they claimed was incorrect. Perhaps I typed it in the wrong format? Should there by a hyphon somewhere in there? (eg. 42MM4Wxxxx) Michael |
#4
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Hi, I believe it's on the side of the last PCI slot. Unfortunately that
means either removing the motherboard or using a mirror to view it - good luck!!! ChrisC "Michael MacFarlane" macfarlane @ shaw.ca wrote in message news:SMlLd.229036$6l.18757@pd7tw2no... "KC Computers" wrote in message ... It's the bottom number on the LPT sticker. ASUS tends to respond faster to phone calls than e-mail. Thanks for the reply. Actually, that was the first number I tried, and it was also the first number they claimed was incorrect. Perhaps I typed it in the wrong format? Should there by a hyphon somewhere in there? (eg. 42MM4Wxxxx) Michael |
#5
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check your OHs and zeros, eights and Bees.
O08B "Michael MacFarlane" macfarlane @ shaw.ca wrote in message news:SMlLd.229036$6l.18757@pd7tw2no... "KC Computers" wrote in message ... It's the bottom number on the LPT sticker. ASUS tends to respond faster to phone calls than e-mail. Thanks for the reply. Actually, that was the first number I tried, and it was also the first number they claimed was incorrect. Perhaps I typed it in the wrong format? Should there by a hyphon somewhere in there? (eg. 42MM4Wxxxx) Michael |
#6
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"Michael MacFarlane" macfarlane @ shaw.ca wrote in message news:SMlLd.229036$6l.18757@pd7tw2no... "KC Computers" wrote in message ... It's the bottom number on the LPT sticker. ASUS tends to respond faster to phone calls than e-mail. Thanks for the reply. Actually, that was the first number I tried, and it was also the first number they claimed was incorrect. Perhaps I typed it in the wrong format? Should there by a hyphon somewhere in there? (eg. 42MM4Wxxxx) That 42MMxxxx is the serial #. (The 42 portion means that it was manufactured in February 2004). You may need to call them by telephone to see what the problem is. Good luck. --- Kevin Chalker, Owner KC COMPUTERS E-mail: Web: www.kc-computers.com Internet dealer since 1991!!! See WWW.RESELLERRATINGS.COM!!! |
#7
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"KC Computers" wrote in message ... That 42MMxxxx is the serial #. (The 42 portion means that it was manufactured in February 2004). You may need to call them by telephone to see what the problem is. Good luck. Thanks to everyone for the help. It seems to have taken a twist for the interesting with this particular saga. I received an email back from Asus online tech-support with this advice: "Serial number is located on PCB board". Well, duh... lol. Unfortunately, trying to register this particular board always seems to come back as "incorrect serial number", so I placed a call to to the RMA dept. I now have to a bit more waiting. Thanks again, Michael |
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