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#1
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HP Storageworks SAN Switch
Hello,
If I've posted in the wrong place can someone please point me in the right direction? I've got a console connection to a HP Storageworks SAN Switch that I've pulled out of my store to do some testing. I've managed to connect to the switch via the console using both Putty and HyperTerminal. After I power on the switch I can see text scrolling down the screen. However the console doesn't seem to be responding to any key-strokes so I can't login. I know the switch is still responding because it spews out more text to the console if I switch off one of the redundant power supplies. Can anyone help please? Thanks |
#2
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HP Storageworks SAN Switch
Hi!
tvmo wrote: Hello, If I've posted in the wrong place can someone please point me in the right direction? I've got a console connection to a HP Storageworks SAN Switch that I've pulled out of my store to do some testing. Give us a model of that switch. I've managed to connect to the switch via the console using both Putty and HyperTerminal. After I power on the switch I can see text scrolling down the screen. However the console doesn't seem to be responding to any key-strokes so I can't login. Meaningful text or garbage? I know the switch is still responding because it spews out more text to the console if I switch off one of the redundant power supplies. If you have a correct serial connection, and telnet is activated, you should receive (after a minute or two) login screen. If this is a brand new (Brocade) switch, try to get web connection through web browser with IP 10.77.77.77/24. Best regards, Iggy |
#3
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HP Storageworks SAN Switch
Hi Iggy,
Thanks for your reply Give us a model of that switch. This is the model: http://h20000.www2.hp.com/bizsupport...&lang=en&cc=us Meaningful text or garbage? Yes, this is meaningful text as the switch boots. In addition with my power supply test, the status os the switch is displayed. If you have a correct serial connection, and telnet is activated, you should receive (after a minute or two) login screen. Agreed, but this doesn't seem to be the case If this is a brand new (Brocade) switch, try to get web connection through web browser with IP 10.77.77.77/24. This isn't a new switch, it's been decomissioned and put on a shelf, so I've no idea of the IP config Sorry the info is a bit limited, but do I have any options? Thanks |
#4
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HP Storageworks SAN Switch
Hi!
tvmo wrote: Hi Iggy, Thanks for your reply Give us a model of that switch. This is the model: http://h20000.www2.hp.com/bizsupport...&lang=en&cc=us That is Brocade 4100 switch. Makes things a little bit easier. There are some procedures you may try to apply, like Brocade Fabric OS password recovery notes. Find it with Google, I don't know whether you have Brocade / IBM / HP access. Meaningful text or garbage? Yes, this is meaningful text as the switch boots. In addition with my power supply test, the status os the switch is displayed. OK. Serial setup seems to be OK, but it is pretty strange that somebody disabled serial connection (if you have the proper serial cable). If you have a correct serial connection, and telnet is activated, you should receive (after a minute or two) login screen. Agreed, but this doesn't seem to be the case If this is a brand new (Brocade) switch, try to get web connection through web browser with IP 10.77.77.77/24. This isn't a new switch, it's been decomissioned and put on a shelf, so I've no idea of the IP config Sorry the info is a bit limited, but do I have any options? Try to follow instructions in document mentioned before, and also try Brocade and HP support forums. Actually I don't have some time right now to create the same scenario here, but if you don't manage to get through I can ask Brocade support. Best regards, Iggy |
#5
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HP Storageworks SAN Switch
Hi Iggy,
Thanks for sticking with this. I'm not having any luck finding the dosument you suggested - any thoughts? Thanks |
#6
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HP Storageworks SAN Switch
I found the doc......
I'll give it a try though it looks like I'll have to log in, which I can't do! I'm going to try different cables. |
#7
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HP Storageworks SAN Switch
Hi!
tvmo wrote: I found the doc...... I'll give it a try though it looks like I'll have to log in, which I can't do! I'll try to recreate the case, I suppose I have somewhere 4100 to play with. I'm going to try different cables. Maybe. But, anyway, if you have a readable screen, and still no login, looks like serial connection is unavailable. If you run out of ideas, send me an e-mail within a few days, I need some time to try this. Anyway, try to ask this question on Brocade forum. Best regards, Iggy |
#8
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HP Storageworks SAN Switch
Hi Iggy,
I've isolated the problem to the COM port on the server. I tried to connect via another machine and it worked. Thanks very much for your input, much appreciated. Best regards |
#9
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HP Storageworks SAN Switch
Hi!
tvmo wrote: Hi Iggy, I've isolated the problem to the COM port on the server. I tried to connect via another machine and it worked. Thanks very much for your input, much appreciated. You're welcome, I'm glad you managed to solve that problem, you really had a bad luck. ) Now I need to move this switch back on stock. ) Best regards, Iggy |
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