Modem Problems with Presario 4504

My daughter was given a Compaq Presario 4504 for school. She could not get
on the internet with AOL. In troubleshooting the problem, I found that no
modem was listed in device manager. An internal modem card is installed.
When I go to install the modem and choose the Compaq, I am faced with
choosing from a list of Compaq modems. Which Compaq modem should I be
chosing from the list presented and am I correct in assuming it will use COM
1 port. I have spent the better part of this evening searching the Compaq
site for documentation on the Presario 4504 to no avail. I would greatly
appreciate any help anyone could provide.

Regards,
Bill

You might try the modem driver SP listed on this page...

http://www29.compaq.com/falco/sp_res...odel=2692&Os=0

What Operating System is installed? Tte 4504 came with a 33.6 Winmodem. You
might be better off pulling it and installing a $10 Intel V90 modem. I've
bought 4 of them from www.axiontech.com and they work great and come with a
driver CD.
HH

"Bill W" wrote in message
news
My daughter was given a Compaq Presario 4504 for school. She could not
get
on the internet with AOL. In troubleshooting the problem, I found that no
modem was listed in device manager. An internal modem card is installed.
When I go to install the modem and choose the Compaq, I am faced with
choosing from a list of Compaq modems. Which Compaq modem should I be
chosing from the list presented and am I correct in assuming it will use
COM
1 port. I have spent the better part of this evening searching the Compaq
site for documentation on the Presario 4504 to no avail. I would greatly
appreciate any help anyone could provide.

Regards,
Bill

Tte 4504 came with a 33.6 Winmodem.

Are you sure? Driver and SP pages seemed to indicate it came with a
56K--Compaq doesn't offer a 33.6 driver in the list for that model...4500
series is not on the list that the 33.6 driver is for...

http://www29.compaq.com/falco/sp_det...&Os=0&Software
Ver=12710

Dale

This modem was one of the 'upgradeable to 56K' ones, I believe. The V.90
upgrade was slow in coming out.

This modem also was a much better modem when properly seated, and when the
system ROM update was applied.

I agree with HH that an under $20 hardware modem (or external) would be the
best use of energy.

Mike

"HH" wrote in message
...
What Operating System is installed? Tte 4504 came with a 33.6 Winmodem.
You
might be better off pulling it and installing a $10 Intel V90 modem. I've
bought 4 of them from www.axiontech.com and they work great and come with
a
driver CD.
HH

"Bill W" wrote in message
news
My daughter was given a Compaq Presario 4504 for school. She could not
get
on the internet with AOL. In troubleshooting the problem, I found that
no
modem was listed in device manager. An internal modem card is
installed.
When I go to install the modem and choose the Compaq, I am faced with
choosing from a list of Compaq modems. Which Compaq modem should I be
chosing from the list presented and am I correct in assuming it will use
COM
1 port. I have spent the better part of this evening searching the
Compaq
site for documentation on the Presario 4504 to no avail. I would
greatly
appreciate any help anyone could provide.

Regards,
Bill

Thanks for the information. My daughter's computer is running with Windows
98. I had an extra modem lying around and tried installing it. To my
frustration, I found that the the modem card was offset differently on the
backet and would sit in the PCI slot. But I will give the other suggestions
a try and hope for the best before my daughter leaves for school this
evening.

Thanks,
Bill
"HH" wrote in message
...
What Operating System is installed? Tte 4504 came with a 33.6 Winmodem.
You
might be better off pulling it and installing a $10 Intel V90 modem. I've
bought 4 of them from www.axiontech.com and they work great and come with
a
driver CD.
HH

"Bill W" wrote in message
news
My daughter was given a Compaq Presario 4504 for school. She could not
get
on the internet with AOL. In troubleshooting the problem, I found that
no
modem was listed in device manager. An internal modem card is
installed.
When I go to install the modem and choose the Compaq, I am faced with
choosing from a list of Compaq modems. Which Compaq modem should I be
chosing from the list presented and am I correct in assuming it will use
COM
1 port. I have spent the better part of this evening searching the
Compaq
site for documentation on the Presario 4504 to no avail. I would
greatly
appreciate any help anyone could provide.

Regards,
Bill

Bill,

When all else fails.... Remove the modem bracket and let the board 'float'
in the slot. Don't jar the machine, and pray it'll work .....

Mike

"Bill W" wrote in message
...
Thanks for the information. My daughter's computer is running with
Windows
98. I had an extra modem lying around and tried installing it. To my
frustration, I found that the the modem card was offset differently on the
backet and would sit in the PCI slot. But I will give the other
suggestions
a try and hope for the best before my daughter leaves for school this
evening.

Thanks,
Bill
"HH" wrote in message
...
What Operating System is installed? Tte 4504 came with a 33.6 Winmodem.
You
might be better off pulling it and installing a $10 Intel V90 modem.
I've
bought 4 of them from www.axiontech.com and they work great and come
with
a
driver CD.
HH

"Bill W" wrote in message
news
My daughter was given a Compaq Presario 4504 for school. She could
not
get
on the internet with AOL. In troubleshooting the problem, I found
that
no
modem was listed in device manager. An internal modem card is
installed.
When I go to install the modem and choose the Compaq, I am faced with
choosing from a list of Compaq modems. Which Compaq modem should I be
chosing from the list presented and am I correct in assuming it will
use
COM
1 port. I have spent the better part of this evening searching the
Compaq
site for documentation on the Presario 4504 to no avail. I would
greatly
appreciate any help anyone could provide.

Regards,
Bill

I think it required the "daughter" card which, of course, is long sold out.
HH

"Mike Calkins" wrote in message
igy.com...
This modem was one of the 'upgradeable to 56K' ones, I believe. The V.90
upgrade was slow in coming out.

This modem also was a much better modem when properly seated, and when the
system ROM update was applied.

I agree with HH that an under $20 hardware modem (or external) would be
the
best use of energy.

Mike

"HH" wrote in message
...
What Operating System is installed? Tte 4504 came with a 33.6 Winmodem.
You
might be better off pulling it and installing a $10 Intel V90 modem.
I've
bought 4 of them from www.axiontech.com and they work great and come
with
a
driver CD.
HH

"Bill W" wrote in message
news
My daughter was given a Compaq Presario 4504 for school. She could
not
get
on the internet with AOL. In troubleshooting the problem, I found
that
no
modem was listed in device manager. An internal modem card is
installed.
When I go to install the modem and choose the Compaq, I am faced with
choosing from a list of Compaq modems. Which Compaq modem should I be
chosing from the list presented and am I correct in assuming it will
use
COM
1 port. I have spent the better part of this evening searching the
Compaq
site for documentation on the Presario 4504 to no avail. I would
greatly
appreciate any help anyone could provide.

Regards,
Bill

Mike, Something is amiss. The PCI slot is a standard Combo slot. The
preinstalled modem is an ISA modem. I wonder if he's trying to put a PCI
modem there?
HH


"Mike Calkins" wrote in message
. ..
Bill,

When all else fails.... Remove the modem bracket and let the board
'float'
in the slot. Don't jar the machine, and pray it'll work .....

Mike

"Bill W" wrote in message
...
Thanks for the information. My daughter's computer is running with
Windows
98. I had an extra modem lying around and tried installing it. To my
frustration, I found that the the modem card was offset differently on
the
backet and would sit in the PCI slot. But I will give the other
suggestions
a try and hope for the best before my daughter leaves for school this
evening.

Thanks,
Bill
"HH" wrote in message
...
What Operating System is installed? Tte 4504 came with a 33.6
Winmodem.
You
might be better off pulling it and installing a $10 Intel V90 modem.
I've
bought 4 of them from www.axiontech.com and they work great and come
with
a
driver CD.
HH

"Bill W" wrote in message
news My daughter was given a Compaq Presario 4504 for school. She could
not
get
on the internet with AOL. In troubleshooting the problem, I found
that
no
modem was listed in device manager. An internal modem card is
installed.
When I go to install the modem and choose the Compaq, I am faced
with
choosing from a list of Compaq modems. Which Compaq modem should I
be
chosing from the list presented and am I correct in assuming it will
use
COM
1 port. I have spent the better part of this evening searching the
Compaq
site for documentation on the Presario 4504 to no avail. I would
greatly
appreciate any help anyone could provide.

Regards,
Bill

Oh yeah, there were the daughter card versions.....

A $10 modem from the source listed would be better, ... much better.

Mike

"HH" wrote in message
...
I think it required the "daughter" card which, of course, is long sold
out.
HH

"Mike Calkins" wrote in message
igy.com...
This modem was one of the 'upgradeable to 56K' ones, I believe. The
V.90
upgrade was slow in coming out.

This modem also was a much better modem when properly seated, and when
the
system ROM update was applied.

I agree with HH that an under $20 hardware modem (or external) would be
the
best use of energy.

Mike

"HH" wrote in message
...
What Operating System is installed? Tte 4504 came with a 33.6
Winmodem.
You
might be better off pulling it and installing a $10 Intel V90 modem.
I've
bought 4 of them from www.axiontech.com and they work great and come
with
a
driver CD.
HH

"Bill W" wrote in message
news My daughter was given a Compaq Presario 4504 for school. She could
not
get
on the internet with AOL. In troubleshooting the problem, I found
that
no
modem was listed in device manager. An internal modem card is
installed.
When I go to install the modem and choose the Compaq, I am faced
with
choosing from a list of Compaq modems. Which Compaq modem should I
be
chosing from the list presented and am I correct in assuming it will
use
COM
1 port. I have spent the better part of this evening searching the
Compaq
site for documentation on the Presario 4504 to no avail. I would
greatly
appreciate any help anyone could provide.

Regards,
Bill