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Phone does not work properly. (Telefoon werkt niet goed.)



 
 
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  #1  
Old December 26th 18, 10:05 PM posted to alt.comp.hardware.pc-homebuilt
[email protected]
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Posts: 533
Default Phone does not work properly. (Telefoon werkt niet goed.)

English (google assisted translation):

Hey,

My phone does not work well according to my family.

(Old wire telephone connected to cable modem for internet and VOICE over IP..)

They're trying to call me. The phone does ring on their side.

But the phone does not ring on my side.

This has now occurred twice.

The crazy thing is now as follows:

1. I now have two phones

The black and the green, both do well during testing. Although the black is slightly crooked and old. The green is a bit newer and on the other hand they hear me better.

2. I had rolled up the telephone cord to make a knot.

That rather large bun could act as a kind of coil, and can cause electromagnetic effects?!?

That is actually what my question is about?!? Could it be that an electromagnetic coil along a telephone line in one way or another causes a problem with the ringing of the telephone?!?

It is a bizarre situation in itself. Everything works normally during testing, so I do not really know about it.

What I have now agreed with my mother is that I only call regularly to see if my phone is ringing.

It could also be that it is some kind of problem on my mother's side.

That is why I will ask someone else if they can call me once in a while to check whether it is indeed on my side.

3. I think it could also be the cable modem, this is a bit older ...

4. It could also be corruption over the line, coax, I have internet / calling and TV everything in a green coax.

5. It could also be an internet provider protocol problem on their side.

The most simple problem could be if the black telephone occasionally has a defective bell or something.

Last time I put it on "earth" instead of "flash" I do not know exactly what that means but I assume that that is a tune or something.

In itself it is a somewhat bizarre problem. Start to worry me a little bit.

Also because lamp in the street has fallen out, light in the hallway does weird, sometimes turns on and sometimes not. Television channel problems seem solved.

So yes ... if the technique lets you down, it will be a bit tricky, maybe even dangerous or something.

It is very important that my mother can reach me and of course it can also cause the necessary frustrations in her calls or missed opportunities to socialize.

Well it is starting to become a bit of a kind of X-Files episode LOL.

I like that a bit of mystery ... even though I am slowly starting to suffer, I prefer not to be in an X-Files episode ... but I have little choice now.. I will keep you informed.

My brother has already been twice as long as to warn me that my phone does not work according to my mother ... hmmm ...

I actually dislike telephone ... I do not like it when people call and disturb me ... but yes ... for important phone calls, it's important that it works fun.

Unfortunately, I will now have to make myself a bell / test feast.

Anyway,

Here is a question for the electronics experts?!?!?!?!?:

HOW WOULD YOU TEST IT?!?!?!?!

Is there perhaps special test equipment or measurements or something that can be done?

I do have a voltmeter but yes ... volts ... you ...

What I could also do is call my internet / telephone provider once and consult with that.

For the time being I am just looking at the cat, and I will only call on my best mother to try to call me once in a while.

Then of course I have the problem that if she can not reach me again, she will have to reach me in a different way, that will be e-mail.

I will immediately inform her that she already knows a little, but it is still good to agree on a fixed and clear test procedure.

I would appreciate if any of you could put down a WHOLE HEAD RINSE along a telephone line and then see what happens ... if the phone is still available ... it could be a few days it takes before a defect occurs.

One of my most hypothesis is "electromagnetic interference" from mobile phone calls ... this will be hard to prove for a normal person ... but yes ... suppose it is .... well ... then I can replace everything but then I shoot nothing with it.

For the time being I keep my fingers crossed and I hope for a simple defect..

As they say in The-X-Files

"TO-BE-CONTINUED" = D

I have the feeling that this might well get a little tail ... but for now let's assume that the black / old phone has become a bit of a joke ... even though he has been lying on a table for years nothing else happened to it .... although a few times the phone fluttered on it LOL. SMACK

I have written this story in Dutch and will now use translate.google.com.

Many "English" people complain about my incoherent writing style, perhaps when I write directly in Dutch, instead of directly in English (which is not my mother's language), that my stories are more connected together.

Of course it can also be your intelligence I swab some occasionally, go all possibilities ... but yes I think that belongs to tech!

Well, I wish you all good luck with your reaction!

And certainly also know finally:

FINE CHRISTMAS AND ALWAYS A HAPPY NEW YEAR! = D

Greetings,
Skybuck from the Netherlands! = D

(Please google increase translate.google.com characters from 5000 to 8000 or 10.000 cause this story was a little bit longer than that =D or I could cut it a bit... I read the first 30 lines of english or so.... perhaps a bit boring story so far... but who knows... maybe it will turn into an X-FILE ! =D Bye for now - This part written directly in english =D)

Dutch (original)

Hallo,

Volgens mijn familie werkt mijn telefoon niet goed.

(Oude draad telefoon verbonden aan kabel modem voor internet en VOICE over IP.)

Ze proberen mij op te bellen. De telefoon gaat wel over aan hun kant.

Maar de telefoon bel doet het niet aan mijn kant.

Dit is nu twee keer voorgekomen.

Het gekke is nu als volgt:

1. Ik heb nu twee telefoons

De zwarte en de groene, beide doen het goed tijdens het testen. Hoewel de zwarte iets krakelig is en oud. De groene is wat nieuwer en aan de andere kant horen zij mij dan beter.

2. Ik had de telefoon snoer opgerolt om er een knotje van te maken.

Dat vrij grote knotje zou kunnen fungeren als een soort spoel, en eletromagnetische effecten kunnen veroorzaken ?!?

Dat is eigenlijk waar mijn vraag over gaat ?!? Zou het zo kunnen zijn dat een elektromagnetische spoel langs een telefoon lijn op de een of andere manier een probleem doet ontstaan met het laten overgaan van de telefoon ?!?

Opzich is het een bizarre situatie. Tijdens het testen fungeert alles normaal, dus daar wordt ik niet echt wijzer van.

Wat ik nu heb afgesproken met mijn Moeder is dat zijn mij maar regelmatig gaat bellen om te kijken of mijn telefoon over gaat.

Het zou natuurlijk ook kunnen dat het een of ander probleem aan de zijde van mijn moeder is.

Daarom zal ik dan maar aan nog iemand anders vragen of die mij ook af en toe eens kan bellen om te verifieren of het inderdaad aan mijn zijde ligt.

3. Ik denk dat het ook aan het kabel modem zou kunnen liggen, dit is al wat ouder...

4. Het zou ook corruptie over de lijn kunnen zijn, coax, ik heb internet/bellen en tv alles in een over groene coax.

5. Het zou ook een internet provider protocol probleem kunnen zijn aan hun zijde.

Het meeste simpele probleem zou kunnen zijn als de zwarte telefoon af en toe een defect bel heeft ofzo.

Laatste keer zette ik hem op "aarde" in plaats van "flash" ik weet niet precies wat dat betekent maar ik ga er vanuit dat dat een deuntje is ofzo.

Op zich is het een iets wat bizar probleem. Begin mij langzaam een beetje zorgen te maken.

Ook omdat lamp in de straat is uitgevallen, lampje op de gang doet raar, gaat soms aan en soms niet. Televisie zender problemen lijken opgelost.

Dus ja... als de techniek je in de steek laat dan wordt het een beetje lastig misschien zelfs gevaarlijk ofzo.

Het is best belangrijk dat mijn moeder mij kan bereiken en het kan natuurlijk ook de nodige frustraties bij haar oproepen of gemiste kansen bij mij om te socializen.

Nouja het begint een beetje een soort X-Files aflevering te worden LOL.

Daar hou ik wel van van een beetje mysterie... hoewel ik nu zelf langzaam de dupe begin te worden, ik zit liever niet in een X-Files aflevering... maarja ik heb nu weinig keus. Ik zal jullie op de hoogte blijven houden.

Mijn broer is al twee keer langgeweest om mij te waarschuwen dat mijn telefoon het niet doet volgens mijn moeder... hmmm...

Ik heb eigenlijk een hekel aan telefoon... ik hou er niet van als mensen mij opbellen en storen... maarja... voor belangrijke telefoontjes is het belangrijk dat het werkt lol.

Helaas zal ik mijzelf nu tot een bel/test festijn moeten maken.

Maar goed,

Hier een vraag voor de electronica experts ?!?!?!?!?:

HOE ZOU JIJ HET TESTEN ?!?!?!?!

Is er misschien speciale test apparatuur of metingen ofzo die gedaan kunnen worden ?!

Ik heb wel een voltmeter maarja... volts... jeetje...

Wat ik ook zou kunnen doen is mijn internet/telefoon provider eens bellen en daar eens mee overleggen.

Voorlopig kijk ik maar even de kat uit de boom, en zal ik maar een beroep doen op mijn beste moeder om mij af en toe eens proberen te bellen.

Dan heb ik natuurlijk wel het probleem dat als zij mij weer niet kan bereiken, dat ze me dan op een andere manier moet bereiken, dat wordt dan e-mail.

Dat zal ik meteen even aan haar doorgeven dat weet ze eigenlijk al een beetje maar toch goed om een vaste en duidelijk test procedure af te spreken.

Ik zou het op prijs stellen als iemand van jullie eens een HELE ZWARE SPOEL zouden kunnen neer leggen langs een telefoon lijn en dan kijken wat er gebeurd... of het telefoon nog bereikbaar is... het kan zijn dat het even een paar dagen duurt voordat er een mankement optreed.

Een van mijn meest gelieve hypothesis is "electromagnetic interference" van mobiele telefoontjes... dit zal zeeeeeer moeilijk te bewijzen zijn voor een normaal mens... maarja... stel dat het dit wel is.... tja...dan kan ik alles wel gaan vervangen maar dan schiet ik er nog niks mee op.

Voorlopig hou ik mijn vingers gekruist en hoop ik maar op een simpel defect..

Zoals ze zeggen in The-X-Files

"TO-BE-CONTINUED" =D

Ik heb zo een voor gevoel dat dit wel eens een staartje zou kunnen gaan krijgen... maar voorlopig laten we er maar vanuit gaan dat de zwarte/oude telefoon een beetje gemal is geworden... hoewel hij jaren op een tafel heeft gelegen en verder niks raaks mee is gebeurd... hoewel wel een paar keer boos de telefoon erop geflikkert LOL. SMACK. =D

Ik heb dit verhaal in het Nederlands geschreven en zal nu translate.google.com gebruiken.

Veel "engelse" mensen klagen over mijn onsamenhangende schrijfstijl, misschien als ik rechstreeks in het Nederlands schrijf, in plaats van rechtstreeks in het engels (wat niet mijn moeder taal is), dat mijn verhalen wat meer samen hangende zijn.

Het kan natuurlijk ook aan jullie intelligentie liggen Ik zwabber wel wat af en toe ga alle mogelijkheden af... maarja ik vind dat bij tech horen !

Nou ik wens jullie allemaal alvast veel success met jullie reactie !

En zeker weten ook tot slot:

FIJNE KERSTMIS EN ALVAST EEN GELUKKIG NIEUWJAAR ! =D

Groetjes,
Skybuck uit der Nederlanden ! =D
  #2  
Old December 26th 18, 11:35 PM posted to alt.comp.hardware.pc-homebuilt
Char Jackson
external usenet poster
 
Posts: 213
Default Phone does not work properly. (Telefoon werkt niet goed.)

On Wed, 26 Dec 2018 13:05:15 -0800 (PST), wrote:

English (google assisted translation):

Hey,

My phone does not work well according to my family.

(Old wire telephone connected to cable modem for internet and VOICE over IP.)

They're trying to call me. The phone does ring on their side.


When one party calls another party, and the calling party hears a
ringing sound in their earpiece, that has nothing to do with you, the
called party. The phone company generates that sound and sends it to the
calling party. It's not related to what's happening at your house in any
way.

But the phone does not ring on my side.


So far, that probably indicates an issue at your end, especially if it
used to work reliably and now it doesn't.

This has now occurred twice.

The crazy thing is now as follows:

1. I now have two phones

The black and the green, both do well during testing.


What kind of testing? Do you have a cell phone that you're testing from,
or perhaps other friends or family who can be asked to call your
landline? Does it NOT ring for anyone besides your mother?

Do both of your phones, the green and the black, misbehave in the same
way? If so, the things that are common between the two phones are the
modem and some of the cabling, plus an optional splitter if both phones
are connected. I'd mention REN (ringer equivalency number), but with
just two phones that shouldn't be an issue, and surely not if only one
is connected at a time.

If you narrow it down to the modem and you don't want to swap it out,
you could consider adding your own VoIP device, such as the Obihai
OBI302 or OBI202. It plugs into an Ethernet port on your LAN and can
accept a phone service of your choice, but they come with free Google
Voice already built in. If you're currently paying for phone service,
maybe free sounds good.

https://www.amazon.com/Obihai-Techno.../dp/B008MHTVXA

2. I had rolled up the telephone cord to make a knot.

That rather large bun could act as a kind of coil, and can cause electromagnetic effects?!?

That is actually what my question is about?!? Could it be that an electromagnetic coil along a telephone line in one way or another causes a problem with the ringing of the telephone?!?


I don't think so, but it's easy enough to test. Just replace the
too-long cord with a more reasonable cord and see if anything changes.
Or if you aren't inclined to pick up a more reasonable cord, just undo
the coil and let the cable lie in a heap while you test.

  #3  
Old December 27th 18, 06:27 AM posted to alt.comp.hardware.pc-homebuilt
Paul[_28_]
external usenet poster
 
Posts: 1,467
Default Phone does not work properly. (Telefoon werkt niet goed.)

wrote:
English (google assisted translation):

Hey,

My phone does not work well according to my family.

(Old wire telephone connected to cable modem for internet and VOICE over IP.)

They're trying to call me. The phone does ring on their side.

But the phone does not ring on my side.

This has now occurred twice.

The crazy thing is now as follows:

1. I now have two phones

The black and the green, both do well during testing. Although the black is slightly crooked and old. The green is a bit newer and on the other hand they hear me better.

2. I had rolled up the telephone cord to make a knot.

That rather large bun could act as a kind of coil, and can cause electromagnetic effects?!?

That is actually what my question is about?!? Could it be that an electromagnetic coil along a telephone line in one way or another causes a problem with the ringing of the telephone?!?


The analog POTS phone plugged into the RJ11 jack on the
cable modem/router/VOIP box, works at 4KHz for the audio.
For the ringing tone, that could operate at 20Hz. The 20Hz
was selected for "resonance" with older mechanical bell ringers.

These frequencies would be transparent to the coiled up phone line.

There should be no effect.


The most simple problem could be if the black telephone
occasionally has a defective bell or something.

Last time I put it on "earth" instead of "flash" I do
not know exactly what that means but I assume that that is a tune or something.


This is my main problem with VOIP - too many settings, not
enough explanation of what they do.

HOW WOULD YOU TEST IT?!?!?!?!


Some ISPs have testing information for their customers.
The VOIP system *may* use specific phone numbers to
do testing with. These allow a VOIP user to "call themselves"
with the ability to play back a pre-recorded message.

Here is an example.

https://teamhelp.sipgate.co.uk/hc/en...-Configuration

1) Call 10000 from your VoIP phone.

If 10000 is reachable your phone has successfully registered
online with our systems.

[ That means you get a response in the direction towards the VOIP system. ]

2) Call 10005 to make an echo test call.

This will test your configuration as with 10000 and also the
connection's quality in both directions.

After the call is answered, please follow the prompts to
record a message which will then be replayed to you.

Check your VOIP provider web site and see if they
support "echo test call".

On the echo test call, the phone will ring on your end. When
you pick up the line, the pre-recorded message you left, will
be played to you. If the message is distorted, that may indicate
a problem happened during the preparation of the pre-recorded
message you "uploaded" in a sense. Maybe the microphone on
the POTS phone is in need of repair, if the signal
is distorted. Or perhaps the VOIP circuitry has a problem.

That's an example of "custom line testing" provided by a
VOIP provider. Look for a web page with your provider,
for a *similar* feature. The telephone numbers used
on each custom VOIP system will be different.

*******

When the modem/router/voip box boots up after power failure,
it generates a log output. You can configure the equipment
so that the log is made available to you. This will prove
for example, that the VOIP firmware has made connections
with the ISP and is registered.

*******

The sounds you hear on your end, are an "emulation" of the
telephone system. These are the settings on my VOIP.

System Ring Cadence: c=2000/4000 milliseconds

Call Progress Tones:
Dial Tone: f1=350Hz f2=440Hz c=0/0 "berrrr..."
Ringback Tone:
Busy Tone: f1=480Hz f2=620Hz c=500/500 "berp berp berp"
Reorder Tone:
Confirmation Tone:
Call Waiting Tone:
Prompt Tone:

So everything on the terminal end, in your room,
is created locally. The phone company doesn't actually
send "berp berp berp", but the VOIP box creates the
noise when the VOIP "state machine" is in a particular state.

In a separate menu, are settings for each RJ11 port.
You can have the two phones receive different settings.

Ring Timeout: 60 seconds === incoming call ring duration

You can see a VOIP company offering setup information
to its customers, as in this example. That device has no
ringing setting, other than "System Ring Cadence". You
can't set the ringing frequency (20Hz) or the voltage
(180Vpp) in the settings. The other details might be
covered by the SLIC country setting.

https://weepee.zendesk.com/hc/nl/art...2-configuratie

The VOIP hardware has to do several things:

1) Pass voice samples in the 4KHz band.
Convert packets to voice samples.

2) "Add" synthetic sounds such as the Dial Tone
into the analog output. Dial Tone is locally
generated, and only when the VOIP has "registered itself".

3) Present -48VDC for onhook/offhook detection on
legacy POTS phones. If the threshold is mis-adjusted
on the VOIP end, the VOIP may not recognize you have
picked up the receiver.

You set the SLIC standard, to a particular "country"
Perhaps a Dutch phone uses Germany SLIC setting (several
countries use exactly the same settings).

http://what-when-how.com/voip/countr...terfaces-voip/

"The front-end SLIC of a VoIP adapter is programmed
for required voltages, line conditions, REN drive, impedances,
gain/loss, and diagnostic features."

Rather than have the customer specify each voltage,
the "SLIC country" setting may declare a standard
set of values. If the phone doesn't match the standard,
it may not go off-hook, it may not ring properly, and
so on.

This is an example of a chip that converts low voltage
signals to the high voltages the phone line needs...

https://www.renesas.com/in/en/www/do...et/hc55185.pdf

https://en.wikipedia.org/wiki/Ringing_%28telephony%29

"In landline telephones, bells or ringtones are rung by
impressing a 60 to 105-volt RMS 20-Hertz sine wave across
the tip and ring conductors of the subscriber line, in
series with the (typically) −48 VDC loop supply. This
signal is produced by a ringing generator at the
central office [or locally by the VOIP box!].

4) Generate a 20Hz, 105Vrms ringing signal to trigger
the ringer on the phone. The signal has to be
sufficient to run a 500 set perhaps. There are
standards for "unit loads" which the VOIP hardware
has to meet or match, to operate a telephone in
a consistent fashion.

When I got VOIP, the two week period while I still
had a conventional phone, as well as the VOIP with
a test number, were very profitably spent adjusting
the VOIP settings. However, I *still* got one setting
wrong, which was driving me nuts :-/ I finally figured
out what that setting is, by trial and error. Excessively
long voice mail messages were being left, after a
caller had hung up, but the phone on my end had
not terminated the call.

Paul
  #4  
Old December 27th 18, 07:41 AM posted to alt.comp.hardware.pc-homebuilt
Char Jackson
external usenet poster
 
Posts: 213
Default Phone does not work properly. (Telefoon werkt niet goed.)

On Thu, 27 Dec 2018 00:27:42 -0500, Paul wrote:

When I got VOIP, the two week period while I still
had a conventional phone, as well as the VOIP with
a test number, were very profitably spent adjusting
the VOIP settings. However, I *still* got one setting
wrong, which was driving me nuts :-/ I finally figured
out what that setting is, by trial and error. Excessively
long voice mail messages were being left, after a
caller had hung up, but the phone on my end had
not terminated the call.


I have VoIP via my ISP and a dedicated cable modem, and a second VoIP
service (Google Voice, free) via an Obi200. Neither service required a
single bit of setup or configuration. They just worked.

  #5  
Old December 27th 18, 10:22 AM posted to alt.comp.hardware.pc-homebuilt
Paul[_28_]
external usenet poster
 
Posts: 1,467
Default Phone does not work properly. (Telefoon werkt niet goed.)

Char Jackson wrote:
On Thu, 27 Dec 2018 00:27:42 -0500, Paul wrote:

When I got VOIP, the two week period while I still
had a conventional phone, as well as the VOIP with
a test number, were very profitably spent adjusting
the VOIP settings. However, I *still* got one setting
wrong, which was driving me nuts :-/ I finally figured
out what that setting is, by trial and error. Excessively
long voice mail messages were being left, after a
caller had hung up, but the phone on my end had
not terminated the call.


I have VoIP via my ISP and a dedicated cable modem, and a second VoIP
service (Google Voice, free) via an Obi200. Neither service required a
single bit of setup or configuration. They just worked.


I got my equipment retail and data-filled it myself.
These were units that were data-filled for some
other VOIP service in the area, and had to be changed
over.

I could have set the unit up to pull settings from
the ISP... but I didn't. The VOIP box has a place
for a couple URLs to automate some of the setup
details.

The thing I got is completely unlocked... and that's
the way I like it.

Paul
  #6  
Old December 27th 18, 04:25 PM posted to alt.comp.hardware.pc-homebuilt
Char Jackson
external usenet poster
 
Posts: 213
Default Phone does not work properly. (Telefoon werkt niet goed.)

On Thu, 27 Dec 2018 04:22:33 -0500, Paul wrote:

Char Jackson wrote:
On Thu, 27 Dec 2018 00:27:42 -0500, Paul wrote:

When I got VOIP, the two week period while I still
had a conventional phone, as well as the VOIP with
a test number, were very profitably spent adjusting
the VOIP settings. However, I *still* got one setting
wrong, which was driving me nuts :-/ I finally figured
out what that setting is, by trial and error. Excessively
long voice mail messages were being left, after a
caller had hung up, but the phone on my end had
not terminated the call.


I have VoIP via my ISP and a dedicated cable modem, and a second VoIP
service (Google Voice, free) via an Obi200. Neither service required a
single bit of setup or configuration. They just worked.


I got my equipment retail and data-filled it myself.
These were units that were data-filled for some
other VOIP service in the area, and had to be changed
over.

I could have set the unit up to pull settings from
the ISP... but I didn't. The VOIP box has a place
for a couple URLs to automate some of the setup
details.

The thing I got is completely unlocked... and that's
the way I like it.


You'd like the Obihai stuff then. It comes preconfigured for Google
Voice in one of its service slots, but you can modify or remove GV, and
you can add multiple other VoIP providers.

  #7  
Old January 3rd 19, 08:16 PM posted to alt.comp.hardware.pc-homebuilt
[email protected]
external usenet poster
 
Posts: 533
Default Phone does not work properly. (Telefoon werkt niet goed.)

For now my best guess is that the black phone has developed some kind of ringing failure.

The green phone seems to work ok.

So for now I consider this problem solved until further notice =D

Greetz,
Skybuck
 




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