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[FW] Seagate sued over alleged 'defective' drives



 
 
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  #1  
Old February 4th 16, 02:09 PM posted to comp.sys.ibm.pc.hardware.storage
Mr. Man-wai Chang
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Posts: 697
Default [FW] Seagate sued over alleged 'defective' drives


http://www.usatoday.com/story/tech/columnist/baig/2016/02/02/seagate-sued-over-alleged-defective-drives/79714384/

NEW YORK—Hard drive maker Seagate Technologies is facing a class action
law suit surrounding drives that plaintiffs allege "were defective and
failed prematurely at spectacularly – and in many respects
unprecedentedly – high rates." The case was filed Monday at the U.S.
District Court in Northern California.

The suit specifically calls out the Seagate Barracuda 3TB Hard Disk
Drive and the Seagate Backup Plus 3TB External Hard Disk Drive models.
The former was marketed "as an engineering triumph and a 'major
milestone for the hard drive industry' and 'as having a `host of refined
technologies to further boost performance'" which the plaintiffs allege
wasn't so.

To bolster their claims, the complainents point to data from the online
backup provider Backblaze, which reported that in "terms of raw
percentages, approximately 32% of the (drives in question) deployed in
2012 failed by early 2015," and that "only 68%... that were deployed in
2012 were operational after three years, well below Backblaze's overall
drive survival rate of 80% after four years."

The suit also mentions more than 700 negative reviews for Barracuda on
the Newegg.com website.

On its own website, the Hagens Berman and Sheller law firm handling the
suit is inviting consumers who purchased one of the drives in question
to fill out forms to see if they, "may be entitled to damages including
replacement costs and damages from loss of data and data recovery expenses."

In a statement mailed to USA TODAY, Seagate said it "has received a copy
of the complaint but has not yet been served. Seagate is reviewing the
complaint and will respond to it in due course."



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  #2  
Old February 4th 16, 11:14 PM posted to comp.sys.ibm.pc.hardware.storage
Computer Nerd Kev
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Posts: 77
Default [FW] Seagate sued over alleged 'defective' drives

Mr. Man-wai Chang wrote:

To bolster their claims, the complainents point to data from the online
backup provider Backblaze, which reported that in "terms of raw
percentages, approximately 32% of the (drives in question) deployed in
2012 failed by early 2015," and that "only 68%... that were deployed in
2012 were operational after three years, well below Backblaze's overall
drive survival rate of 80% after four years."


That difference may not be big enough to stand out against variability
in the test conditions.

Here's an article from 2014 about the limitations in BackBlaze's test
methodology:
http://www.tweaktown.com/articles/60...red/index.html

Overall I think the data probably isn't completely meaningless, but the
test conditions certainly don't seem to be scientific enough to draw big
conclusions from a 12% difference.

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