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#1
August 10th 03, 05:52 AM
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Software Tech Support ("When Good Software Goes Bad")
My ads running in local papers beginning next week start with "We pick up where
the name brands let you down." ... Ben Myers On Sat, 9 Aug 2003 23:37:53 -0400, "PC Gladiator" wrote: Looks like software tech support isn't much better... One dead on quote: "More and more, people are turning to tech-savvy friends, online message boards and paying independent computer service firms to get results." This quote reminded me of Ben for some reason: "Consumers are unpaid conscripts in an unpaid army of product testers who go and find the problems and alert the manufacturers," Blyskal said. http://www.cnn.com/2003/TECH/ptech/0...hes/index.html 
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