Sony SDM X82B from Digi Uk - Anyone else had a problem?

Hi,

Bought 2 of these refurbished 18" tfts from Digi last week, one for me
and one for a friend, friend took his home on Monday and rang Monday
night saying it had died after about 30 mins use, nasty patterns on the
screen followed by a large (1" x 1/2") blue patch in the centre of the
screen, he rang Sony on Tuesday morning and they told him it was a
cosmetic fault" and not covered by warranty!.

I then rang Digi who collected it this morning and will issue a refund
after it has been tested (no replacement stock).

And now the good news!, having been busy re-decorating over the last few
days I finally got to put my system back together tonight and try mine,
yes you've guessed it, it ran perfectly for about 30 to 45 mins and I've
now got a very nasty looking interference pattern on the display, it's a
rapidly scanning series of horizontal lines, changing resolutions or
refresh rates etc. doesn't cure it, just makes it look different!.

So, anyone else bought one of these and had a problem or am I just
extremely unlucky???? )

Kind Regards,

Jeff Davison


Display Systems Consultants UK

On Thu, 16 Oct 2003 01:01:09 +0100, "display.systems"
wrote:

Hi,

Bought 2 of these refurbished 18" tfts from Digi last week, one for me
and one for a friend, friend took his home on Monday and rang Monday
night saying it had died after about 30 mins use, nasty patterns on the
screen followed by a large (1" x 1/2") blue patch in the centre of the
screen, he rang Sony on Tuesday morning and they told him it was a
cosmetic fault" and not covered by warranty!.

LMAO, I suppose they are right, a big blue patch is only cosmetic, I
wonder how far you have to go before its a fault? The thing sprouting
legs, running over and tring to strangle you with its DVI cable? :-)
--
This post does not reflect the opinions of all saggy cloth
cats be they a bit loose at the seams or not
GSX600F - Matilda the (now) two eared teapot, complete with
white gaffer tape, though no rectal chainsaw

Hi Jeff,

If you were to call Digi-UK to discuss the problem, then a full refund would
have been offered and the goods collected back at our expense.

Sony will only pick up the warranty after 28 days of use, so please call us
and we will sort it out for you.

Unfortunately we do not have any more stock at the moment of the 18"
otherwise we would also offer a replacement.

So give us a call and we will sort it out for you, we always aim to please.

Kind regards,

Digi-UK
www.digi-uk.com
01386 556633


"display.systems" wrote in message
...
Hi,

Bought 2 of these refurbished 18" tfts from Digi last week, one for me
and one for a friend, friend took his home on Monday and rang Monday
night saying it had died after about 30 mins use, nasty patterns on the
screen followed by a large (1" x 1/2") blue patch in the centre of the
screen, he rang Sony on Tuesday morning and they told him it was a
cosmetic fault" and not covered by warranty!.

I then rang Digi who collected it this morning and will issue a refund
after it has been tested (no replacement stock).

And now the good news!, having been busy re-decorating over the last few
days I finally got to put my system back together tonight and try mine,
yes you've guessed it, it ran perfectly for about 30 to 45 mins and I've
now got a very nasty looking interference pattern on the display, it's a
rapidly scanning series of horizontal lines, changing resolutions or
refresh rates etc. doesn't cure it, just makes it look different!.

So, anyone else bought one of these and had a problem or am I just
extremely unlucky???? )

Kind Regards,

Jeff Davison


Display Systems Consultants UK

In article , Digi-UK
writes
Hi Jeff,

If you were to call Digi-UK to discuss the problem, then a full refund would
have been offered and the goods collected back at our expense.


Exactly what I did do, as detailed in my original post which you quoted
)



"display.systems" wrote in message
...

I then rang Digi who collected it this morning and will issue a refund
after it has been tested (no replacement stock).


No problems at all with Digi's service in this matter, Sony were
contacted by my friend who doesn't know any better )

Shame really, I was very impressed with it when it worked and the space
saving over my 21" FST monitor was just what I was looking for. Next
option is an LG at about £450 but I can't justify that just to save
space (

I know there is a cheaper Iiyama at about £415 but I bought one for a
client and wasn't impressed with the picture quality at all.

Kind Regards,

Jeff Davison


Display Systems Consultants UK