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motherboard replacement (97UJY) for Dell Dimension 4100
Greetings. I am trying to hunt down a replacement motherboard for a
Dell Dimension 4100 computer. This is a Dell motherboard (part number (97UJY) based on the Intel D815E board designed for a PIII 933MHz chip. I'd need one without the built-in video and sound. Does anyone know where I can buy one of these old motherboard? I could just buy an Intel board, but I understand that the front panel and power supply connectors are Dell propietary, therefore, will not work with the original Dimemsion 4100 case. Any help regarding a source to purchase an old Dimension 4100 board would be greatly appreciated. |
#2
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for what it would cost you it might be cheaper to find a used 4100 system
and pull the motherboard... "Lon Lowen" wrote in message ... Greetings. I am trying to hunt down a replacement motherboard for a Dell Dimension 4100 computer. This is a Dell motherboard (part number (97UJY) based on the Intel D815E board designed for a PIII 933MHz chip. I'd need one without the built-in video and sound. Does anyone know where I can buy one of these old motherboard? I could just buy an Intel board, but I understand that the front panel and power supply connectors are Dell propietary, therefore, will not work with the original Dimemsion 4100 case. Any help regarding a source to purchase an old Dimension 4100 board would be greatly appreciated. |
#3
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at your own risk you could try ebay... and don't worry about the on board
sound or video as either or both can be disabled. but what makes you think the motherboard is bad? the real problem could be any number of things... "Lon Lowen" wrote in message ... Greetings. I am trying to hunt down a replacement motherboard for a Dell Dimension 4100 computer. This is a Dell motherboard (part number (97UJY) based on the Intel D815E board designed for a PIII 933MHz chip. I'd need one without the built-in video and sound. Does anyone know where I can buy one of these old motherboard? I could just buy an Intel board, but I understand that the front panel and power supply connectors are Dell propietary, therefore, will not work with the original Dimemsion 4100 case. Any help regarding a source to purchase an old Dimension 4100 board would be greatly appreciated. |
#4
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In article ,
Christopher Muto wrote: at your own risk you could try ebay... and don't worry about the on board sound or video as either or both can be disabled. but what makes you think the motherboard is bad? the real problem could be any number of things... Yea, I've got a search saved in ebay hoping to find one. Thanks for the tip regarding the disabling of the video and audio. I wasn't sure. Why replace the mobo? Well...since you asked...this is an interesting problem, imho... I do a bit of computer work on the side for my co-workers. Most are computer-phobic , so I help with software upgrades, installing new CD/DVD writers, advise on what to buy, etc, etc, etc. This one gent has a Dell Dimension 4100 machine (with 933MHz processor) that he bought in August 2000. It serves him well and he really doesn't want to upgrade or buy another computer. BACKGROUND: The gent, however, decides he wants to upgrade his memory so goes out and buys a 256MB module and follows the directions to open up his case and puts in his DIMM (in the open second DIMM slot). After he puts it all back together, the thing wouldn't boot for him. He only has two DIMM slots, so I advise him to try swapping his original 128MB module into the second DIMM slot and put the new 256MB module in the first DIMM slot. Still not booting. I tell him to normalize it (put the 128MB back in the first slot and remove his new 256MB module). It still won't boot. so I took over and have been working on it. PROBLEM DESCRIPTION: When the computer is powered on, it sounds like it's trying to POST, but doesn't complete the POST cycle. The fans spin, the hard drive spins, the DVD and the CD-RW drive spin. But, no video signal and the computer freezes as it doesn't go through a boot cycle. The "A B C D" lights on the back are completely black (not lit green or amber), but there is the green light on the front console of the machine...power button. If I press the reset button, it sounds like it's doing POST (hard drive spins, CD drives spin for a second, etc), but still no video and still no normal booting activity...after just a few seconds what sounds like POST, it just sits and does nothing. If I hold down the power button on the front for the usual 3 seconds, it will power off ok and subsequently power-on ok by using the button. FOLLOWUP: - The gent says he grounded himself before installing the DIMMs and he was sure he didn't touch or move anything else. - I of course check the obvious (make sure the DIMM isn't physically damaged and no bent pins in the DIMM port). All looks ok. - I check the cabling and make sure everything is plugged into where it should be and everything is snapped in nice and tight. All is ok. - As a memory installation was the only thing changed, I think it's possible the gent installed the wrong memory type and could cause a problem with CMOS. I've heard of this happening, so I pull the CMOS battery (wait over night) and put it back in. Still not booting. - I try the original 128MB DIMM memory module in another computer and it works fine. - I remove all the peripherals (Ethernet NIC, sound card, AGP video card) and it still won't boot. - I remove the IDE connections and it still won't boot. So, I'm at the point where literally everything is removed except the processor and the single 128MB DIMM and the symptom is still the same (partial POST with spinning hard-drive, CDs, no "A B C D" lights) and a frozen computer. - I even remove the one DIMM and the same thing is happening. - I then take out the processor and check it over. All looks ok, but I don't have another machine to test it with. - I completely remove the entire motherboard, clean with compressed air, examine it for any cracks. All is ok. - I put it all back together, and the problem still persists. Partial POST, no "A B C D" lights, no video output. No boot sequence...nothing. I search in the Dell web forums, dejanews, and other places and conclude the mobo is fried. What do you think? Any input greatly appreciated. Thanks. PS - Here's the original configuration... System Summary Dimension 4100 Ship Date: 8/24/2000 Active Limited Warranty Expiration: OUT OF WARRANTY NOTE: The information contained below relates to this system's original configuration as sold when new. Quantity Part # Part Description 1 14VFM Processor, 80526, 933, 256, 133, Fiber Channel 1 97UJY Card (Circuit), Planar (Motherboard), No Sound, Dimension, 4100 1 5120P Cord, Power, 125V, 6FT, SJT, Unshielded 1 2317Y Pad, Mouse, Dimension, Dell Americas Organization 1 463CD Keyboard, 104, 6P, United States, NMB, RubberDome, Small Box 1 886MJ Mouse, Personal System 2, 6P, 2BTN, Wheel, MICROSOFT 1 554WF Dual In-Line Memory Module, 128, 133M, 16X64, 4K, 168 1 181UR Card (Circuit), Multi-Media, Audio, CRTV-4780, Front Audio Jack 1 54JUC Kit, Compact Diskette, Audio, Music Match 1 57589 Cable, Audio, MOLEX TO MOLEX 1 413PE Digital Video Disk Drive, 680M, 12X, IDE (Integrated Drive Electronics), 5.25" Form Factor, Samsung 1 98483 Cable, Dorado/Athens/Tualatin/Almodor, Compact Disk Drive, EIDE (Enhanced Integrated Drive Electronics), Dual, Klinger 1 8506P Kit, Speaker, Multi-Media, 120V60H, ACS340 1 5740C Cable, Auxiliary, Internal, Modem, 4C 1 610DF Kit, Modem, V90, DFV, TITAN, Dimension 1 969NU Modem, V.90, Internal, Data/Fax/Voice, Asia, Latin America, North America, TITAN 1 9830U Card (Circuit), Video, 32M, NV10, 4X AGP 1 8376T Display, Multiscan, Color, 19, Dual, P991, DA0-GSA 1 98480 Cable, Dorado/Athens/Tualatin/Almodor, Floppy Drive, Klinger 1 9886C Floppy Drive, 1.44M, 3.5" Form Factor, 3MD, No Bezel, NEC 1 54EUG Hard Drive, 45G, 7.2K, IDE (Integrated Drive Electronics), 1IN, No Controller/No Cables, IBM-Telstro 1 5828D Assembly, Cable, ATA66, 2DROP, Klinger 1 3357U Kit, Software, WKS-STE2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 66FRH Kit, Software, NAV-2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 01XDG Kit, Software, AOL5.0, Backup, 1YR, 5.25" Form Factor, United States 1 76PFK Kit, Compact Diskette, Operating System, Dell 98, Second Edition, England/English 1 1377P Compact Diskette, Blank, Compact Diskette Writer, 1X/4X 1 4377P Compact Diskette, Blank, Compact Disk Recordable, 1-PK 1 979NK Compact Disk Read Write, 680M, IDE (Integrated Drive Electronics), 5.25" Form Factor, 8X, SONY, 1.0N 1 063YN Printer/Printer Accessories, Cable, IEEE-1284, Light, Parallel "Lon Lowen" wrote in message ... Greetings. I am trying to hunt down a replacement motherboard for a Dell Dimension 4100 computer. This is a Dell motherboard (part number (97UJY) based on the Intel D815E board designed for a PIII 933MHz chip. I'd need one without the built-in video and sound. Does anyone know where I can buy one of these old motherboard? I could just buy an Intel board, but I understand that the front panel and power supply connectors are Dell propietary, therefore, will not work with the original Dimemsion 4100 case. Any help regarding a source to purchase an old Dimension 4100 board would be greatly appreciated. |
#5
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"Lon Lowen" wrote in message ... In article , Christopher Muto wrote: at your own risk you could try ebay... and don't worry about the on board sound or video as either or both can be disabled. but what makes you think the motherboard is bad? the real problem could be any number of things... Yea, I've got a search saved in ebay hoping to find one. Thanks for the tip regarding the disabling of the video and audio. I wasn't sure. Why replace the mobo? Well...since you asked...this is an interesting problem, imho... I do a bit of computer work on the side for my co-workers. Most are computer-phobic , so I help with software upgrades, installing new CD/DVD writers, advise on what to buy, etc, etc, etc. This one gent has a Dell Dimension 4100 machine (with 933MHz processor) that he bought in August 2000. It serves him well and he really doesn't want to upgrade or buy another computer. BACKGROUND: The gent, however, decides he wants to upgrade his memory so goes out and buys a 256MB module and follows the directions to open up his case and puts in his DIMM (in the open second DIMM slot). After he puts it all back together, the thing wouldn't boot for him. He only has two DIMM slots, so I advise him to try swapping his original 128MB module into the second DIMM slot and put the new 256MB module in the first DIMM slot. Still not booting. I tell him to normalize it (put the 128MB back in the first slot and remove his new 256MB module). It still won't boot. so I took over and have been working on it. snip Given your description, I'd inspect the DIMM sockets for bent pins. It does indeed sound as if something improper has caused the mb to cash in. That machine can also use the mb out of the XPS R or T, but those board use Slot 1 CPUs versus the socket 370 he currently has. The gent probably should call you *first* in the future before attempting his upgrades. Stew |
#6
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try pulling the battery out of it with power cable unplugged. then press
power button. let it sit for a few minutes. this will reset cmos. there may be a jumper to do this with, but pulling battery will work. then plug it all back in and use original memory in the original slot-set it up like it was before the failure. it is worth the few minutes to try this before spending money. -- Dave M Radeon 9800Pro 256mb P4 2.8 oc to 3.1 "Lon Lowen" wrote in message ... In article , Christopher Muto wrote: at your own risk you could try ebay... and don't worry about the on board sound or video as either or both can be disabled. but what makes you think the motherboard is bad? the real problem could be any number of things... Yea, I've got a search saved in ebay hoping to find one. Thanks for the tip regarding the disabling of the video and audio. I wasn't sure. Why replace the mobo? Well...since you asked...this is an interesting problem, imho... I do a bit of computer work on the side for my co-workers. Most are computer-phobic , so I help with software upgrades, installing new CD/DVD writers, advise on what to buy, etc, etc, etc. This one gent has a Dell Dimension 4100 machine (with 933MHz processor) that he bought in August 2000. It serves him well and he really doesn't want to upgrade or buy another computer. BACKGROUND: The gent, however, decides he wants to upgrade his memory so goes out and buys a 256MB module and follows the directions to open up his case and puts in his DIMM (in the open second DIMM slot). After he puts it all back together, the thing wouldn't boot for him. He only has two DIMM slots, so I advise him to try swapping his original 128MB module into the second DIMM slot and put the new 256MB module in the first DIMM slot. Still not booting. I tell him to normalize it (put the 128MB back in the first slot and remove his new 256MB module). It still won't boot. so I took over and have been working on it. PROBLEM DESCRIPTION: When the computer is powered on, it sounds like it's trying to POST, but doesn't complete the POST cycle. The fans spin, the hard drive spins, the DVD and the CD-RW drive spin. But, no video signal and the computer freezes as it doesn't go through a boot cycle. The "A B C D" lights on the back are completely black (not lit green or amber), but there is the green light on the front console of the machine...power button. If I press the reset button, it sounds like it's doing POST (hard drive spins, CD drives spin for a second, etc), but still no video and still no normal booting activity...after just a few seconds what sounds like POST, it just sits and does nothing. If I hold down the power button on the front for the usual 3 seconds, it will power off ok and subsequently power-on ok by using the button. FOLLOWUP: - The gent says he grounded himself before installing the DIMMs and he was sure he didn't touch or move anything else. - I of course check the obvious (make sure the DIMM isn't physically damaged and no bent pins in the DIMM port). All looks ok. - I check the cabling and make sure everything is plugged into where it should be and everything is snapped in nice and tight. All is ok. - As a memory installation was the only thing changed, I think it's possible the gent installed the wrong memory type and could cause a problem with CMOS. I've heard of this happening, so I pull the CMOS battery (wait over night) and put it back in. Still not booting. - I try the original 128MB DIMM memory module in another computer and it works fine. - I remove all the peripherals (Ethernet NIC, sound card, AGP video card) and it still won't boot. - I remove the IDE connections and it still won't boot. So, I'm at the point where literally everything is removed except the processor and the single 128MB DIMM and the symptom is still the same (partial POST with spinning hard-drive, CDs, no "A B C D" lights) and a frozen computer. - I even remove the one DIMM and the same thing is happening. - I then take out the processor and check it over. All looks ok, but I don't have another machine to test it with. - I completely remove the entire motherboard, clean with compressed air, examine it for any cracks. All is ok. - I put it all back together, and the problem still persists. Partial POST, no "A B C D" lights, no video output. No boot sequence...nothing. I search in the Dell web forums, dejanews, and other places and conclude the mobo is fried. What do you think? Any input greatly appreciated. Thanks. PS - Here's the original configuration... System Summary Dimension 4100 Ship Date: 8/24/2000 Active Limited Warranty Expiration: OUT OF WARRANTY NOTE: The information contained below relates to this system's original configuration as sold when new. Quantity Part # Part Description 1 14VFM Processor, 80526, 933, 256, 133, Fiber Channel 1 97UJY Card (Circuit), Planar (Motherboard), No Sound, Dimension, 4100 1 5120P Cord, Power, 125V, 6FT, SJT, Unshielded 1 2317Y Pad, Mouse, Dimension, Dell Americas Organization 1 463CD Keyboard, 104, 6P, United States, NMB, RubberDome, Small Box 1 886MJ Mouse, Personal System 2, 6P, 2BTN, Wheel, MICROSOFT 1 554WF Dual In-Line Memory Module, 128, 133M, 16X64, 4K, 168 1 181UR Card (Circuit), Multi-Media, Audio, CRTV-4780, Front Audio Jack 1 54JUC Kit, Compact Diskette, Audio, Music Match 1 57589 Cable, Audio, MOLEX TO MOLEX 1 413PE Digital Video Disk Drive, 680M, 12X, IDE (Integrated Drive Electronics), 5.25" Form Factor, Samsung 1 98483 Cable, Dorado/Athens/Tualatin/Almodor, Compact Disk Drive, EIDE (Enhanced Integrated Drive Electronics), Dual, Klinger 1 8506P Kit, Speaker, Multi-Media, 120V60H, ACS340 1 5740C Cable, Auxiliary, Internal, Modem, 4C 1 610DF Kit, Modem, V90, DFV, TITAN, Dimension 1 969NU Modem, V.90, Internal, Data/Fax/Voice, Asia, Latin America, North America, TITAN 1 9830U Card (Circuit), Video, 32M, NV10, 4X AGP 1 8376T Display, Multiscan, Color, 19, Dual, P991, DA0-GSA 1 98480 Cable, Dorado/Athens/Tualatin/Almodor, Floppy Drive, Klinger 1 9886C Floppy Drive, 1.44M, 3.5" Form Factor, 3MD, No Bezel, NEC 1 54EUG Hard Drive, 45G, 7.2K, IDE (Integrated Drive Electronics), 1IN, No Controller/No Cables, IBM-Telstro 1 5828D Assembly, Cable, ATA66, 2DROP, Klinger 1 3357U Kit, Software, WKS-STE2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 66FRH Kit, Software, NAV-2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 01XDG Kit, Software, AOL5.0, Backup, 1YR, 5.25" Form Factor, United States 1 76PFK Kit, Compact Diskette, Operating System, Dell 98, Second Edition, England/English 1 1377P Compact Diskette, Blank, Compact Diskette Writer, 1X/4X 1 4377P Compact Diskette, Blank, Compact Disk Recordable, 1-PK 1 979NK Compact Disk Read Write, 680M, IDE (Integrated Drive Electronics), 5.25" Form Factor, 8X, SONY, 1.0N 1 063YN Printer/Printer Accessories, Cable, IEEE-1284, Light, Parallel "Lon Lowen" wrote in message ... Greetings. I am trying to hunt down a replacement motherboard for a Dell Dimension 4100 computer. This is a Dell motherboard (part number (97UJY) based on the Intel D815E board designed for a PIII 933MHz chip. I'd need one without the built-in video and sound. Does anyone know where I can buy one of these old motherboard? I could just buy an Intel board, but I understand that the front panel and power supply connectors are Dell propietary, therefore, will not work with the original Dimemsion 4100 case. Any help regarding a source to purchase an old Dimension 4100 board would be greatly appreciated. -----= Posted via Newsfeeds.Com, Uncensored Usenet News =----- http://www.newsfeeds.com - The #1 Newsgroup Service in the World! -----== Over 100,000 Newsgroups - 19 Different Servers! =----- |
#7
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"dmac" wrote in message ... try pulling the battery out of it with power cable unplugged. then press power button. let it sit for a few minutes. this will reset cmos. there may be a jumper to do this with, but pulling battery will work. then plug it all back in and use original memory in the original slot-set it up like it was before the failure. it is worth the few minutes to try this before spending money. snip He's already popped the battery as well as pulled the mb from the chassis, so he's removed CMOS from all power sources. But you're right in that it couldn't hurt. For the OP, here's also another part number (D/PN) for the Dim4100 mb (w/o integrated sound) 709GC. This is the board in my 4100. Good luck, Stew |
#8
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your troubleshooting sounds comprehensive. perhaps too much pressure was
placed on the motherboard and it is internally cracked. i suspect it is indeed dead, but you would just start with out anything connected to the system board (including the removal of mouse and keyboard and listen for beeps and look at the light code. then add the original memory module (alternating from slot one to slot two), the floppy drive, keyboard and mouse and see if you can boot and check the status lights. it essentially sounds like you did this but perhaps in a different order... before i say that you should get a new motherboard i wonder if he may have replaced the power supply with a 'better' generic one... the power connector to the motherboard is the same but the results are what you are describing here... "Lon Lowen" wrote in message ... In article , Christopher Muto wrote: at your own risk you could try ebay... and don't worry about the on board sound or video as either or both can be disabled. but what makes you think the motherboard is bad? the real problem could be any number of things... Yea, I've got a search saved in ebay hoping to find one. Thanks for the tip regarding the disabling of the video and audio. I wasn't sure. Why replace the mobo? Well...since you asked...this is an interesting problem, imho... I do a bit of computer work on the side for my co-workers. Most are computer-phobic , so I help with software upgrades, installing new CD/DVD writers, advise on what to buy, etc, etc, etc. This one gent has a Dell Dimension 4100 machine (with 933MHz processor) that he bought in August 2000. It serves him well and he really doesn't want to upgrade or buy another computer. BACKGROUND: The gent, however, decides he wants to upgrade his memory so goes out and buys a 256MB module and follows the directions to open up his case and puts in his DIMM (in the open second DIMM slot). After he puts it all back together, the thing wouldn't boot for him. He only has two DIMM slots, so I advise him to try swapping his original 128MB module into the second DIMM slot and put the new 256MB module in the first DIMM slot. Still not booting. I tell him to normalize it (put the 128MB back in the first slot and remove his new 256MB module). It still won't boot. so I took over and have been working on it. PROBLEM DESCRIPTION: When the computer is powered on, it sounds like it's trying to POST, but doesn't complete the POST cycle. The fans spin, the hard drive spins, the DVD and the CD-RW drive spin. But, no video signal and the computer freezes as it doesn't go through a boot cycle. The "A B C D" lights on the back are completely black (not lit green or amber), but there is the green light on the front console of the machine...power button. If I press the reset button, it sounds like it's doing POST (hard drive spins, CD drives spin for a second, etc), but still no video and still no normal booting activity...after just a few seconds what sounds like POST, it just sits and does nothing. If I hold down the power button on the front for the usual 3 seconds, it will power off ok and subsequently power-on ok by using the button. FOLLOWUP: - The gent says he grounded himself before installing the DIMMs and he was sure he didn't touch or move anything else. - I of course check the obvious (make sure the DIMM isn't physically damaged and no bent pins in the DIMM port). All looks ok. - I check the cabling and make sure everything is plugged into where it should be and everything is snapped in nice and tight. All is ok. - As a memory installation was the only thing changed, I think it's possible the gent installed the wrong memory type and could cause a problem with CMOS. I've heard of this happening, so I pull the CMOS battery (wait over night) and put it back in. Still not booting. - I try the original 128MB DIMM memory module in another computer and it works fine. - I remove all the peripherals (Ethernet NIC, sound card, AGP video card) and it still won't boot. - I remove the IDE connections and it still won't boot. So, I'm at the point where literally everything is removed except the processor and the single 128MB DIMM and the symptom is still the same (partial POST with spinning hard-drive, CDs, no "A B C D" lights) and a frozen computer. - I even remove the one DIMM and the same thing is happening. - I then take out the processor and check it over. All looks ok, but I don't have another machine to test it with. - I completely remove the entire motherboard, clean with compressed air, examine it for any cracks. All is ok. - I put it all back together, and the problem still persists. Partial POST, no "A B C D" lights, no video output. No boot sequence...nothing. I search in the Dell web forums, dejanews, and other places and conclude the mobo is fried. What do you think? Any input greatly appreciated. Thanks. PS - Here's the original configuration... System Summary Dimension 4100 Ship Date: 8/24/2000 Active Limited Warranty Expiration: OUT OF WARRANTY NOTE: The information contained below relates to this system's original configuration as sold when new. Quantity Part # Part Description 1 14VFM Processor, 80526, 933, 256, 133, Fiber Channel 1 97UJY Card (Circuit), Planar (Motherboard), No Sound, Dimension, 4100 1 5120P Cord, Power, 125V, 6FT, SJT, Unshielded 1 2317Y Pad, Mouse, Dimension, Dell Americas Organization 1 463CD Keyboard, 104, 6P, United States, NMB, RubberDome, Small Box 1 886MJ Mouse, Personal System 2, 6P, 2BTN, Wheel, MICROSOFT 1 554WF Dual In-Line Memory Module, 128, 133M, 16X64, 4K, 168 1 181UR Card (Circuit), Multi-Media, Audio, CRTV-4780, Front Audio Jack 1 54JUC Kit, Compact Diskette, Audio, Music Match 1 57589 Cable, Audio, MOLEX TO MOLEX 1 413PE Digital Video Disk Drive, 680M, 12X, IDE (Integrated Drive Electronics), 5.25" Form Factor, Samsung 1 98483 Cable, Dorado/Athens/Tualatin/Almodor, Compact Disk Drive, EIDE (Enhanced Integrated Drive Electronics), Dual, Klinger 1 8506P Kit, Speaker, Multi-Media, 120V60H, ACS340 1 5740C Cable, Auxiliary, Internal, Modem, 4C 1 610DF Kit, Modem, V90, DFV, TITAN, Dimension 1 969NU Modem, V.90, Internal, Data/Fax/Voice, Asia, Latin America, North America, TITAN 1 9830U Card (Circuit), Video, 32M, NV10, 4X AGP 1 8376T Display, Multiscan, Color, 19, Dual, P991, DA0-GSA 1 98480 Cable, Dorado/Athens/Tualatin/Almodor, Floppy Drive, Klinger 1 9886C Floppy Drive, 1.44M, 3.5" Form Factor, 3MD, No Bezel, NEC 1 54EUG Hard Drive, 45G, 7.2K, IDE (Integrated Drive Electronics), 1IN, No Controller/No Cables, IBM-Telstro 1 5828D Assembly, Cable, ATA66, 2DROP, Klinger 1 3357U Kit, Software, WKS-STE2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 66FRH Kit, Software, NAV-2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 01XDG Kit, Software, AOL5.0, Backup, 1YR, 5.25" Form Factor, United States 1 76PFK Kit, Compact Diskette, Operating System, Dell 98, Second Edition, England/English 1 1377P Compact Diskette, Blank, Compact Diskette Writer, 1X/4X 1 4377P Compact Diskette, Blank, Compact Disk Recordable, 1-PK 1 979NK Compact Disk Read Write, 680M, IDE (Integrated Drive Electronics), 5.25" Form Factor, 8X, SONY, 1.0N 1 063YN Printer/Printer Accessories, Cable, IEEE-1284, Light, Parallel "Lon Lowen" wrote in message ... Greetings. I am trying to hunt down a replacement motherboard for a Dell Dimension 4100 computer. This is a Dell motherboard (part number (97UJY) based on the Intel D815E board designed for a PIII 933MHz chip. I'd need one without the built-in video and sound. Does anyone know where I can buy one of these old motherboard? I could just buy an Intel board, but I understand that the front panel and power supply connectors are Dell propietary, therefore, will not work with the original Dimemsion 4100 case. Any help regarding a source to purchase an old Dimension 4100 board would be greatly appreciated. |
#9
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Goop, Dave, Stew, Christopher, et al... Thanks for your help and
advice. I ended up ordering a spare part replacement (800-372-3355) motherboard from Dell. It's a mobo upgrade and comes with a 1GHz chip for $155.00. My co-worker was very happy with this, so that's the route I'm going in. I'll just keep my fingers crossed when I wire in the new motherboard. Thanks again, --lon In article , Christopher Muto wrote: your troubleshooting sounds comprehensive. perhaps too much pressure was placed on the motherboard and it is internally cracked. i suspect it is indeed dead, but you would just start with out anything connected to the system board (including the removal of mouse and keyboard and listen for beeps and look at the light code. then add the original memory module (alternating from slot one to slot two), the floppy drive, keyboard and mouse and see if you can boot and check the status lights. it essentially sounds like you did this but perhaps in a different order... before i say that you should get a new motherboard i wonder if he may have replaced the power supply with a 'better' generic one... the power connector to the motherboard is the same but the results are what you are describing here... "Lon Lowen" wrote in message ... In article , Christopher Muto wrote: at your own risk you could try ebay... and don't worry about the on board sound or video as either or both can be disabled. but what makes you think the motherboard is bad? the real problem could be any number of things... Yea, I've got a search saved in ebay hoping to find one. Thanks for the tip regarding the disabling of the video and audio. I wasn't sure. Why replace the mobo? Well...since you asked...this is an interesting problem, imho... I do a bit of computer work on the side for my co-workers. Most are computer-phobic , so I help with software upgrades, installing new CD/DVD writers, advise on what to buy, etc, etc, etc. This one gent has a Dell Dimension 4100 machine (with 933MHz processor) that he bought in August 2000. It serves him well and he really doesn't want to upgrade or buy another computer. BACKGROUND: The gent, however, decides he wants to upgrade his memory so goes out and buys a 256MB module and follows the directions to open up his case and puts in his DIMM (in the open second DIMM slot). After he puts it all back together, the thing wouldn't boot for him. He only has two DIMM slots, so I advise him to try swapping his original 128MB module into the second DIMM slot and put the new 256MB module in the first DIMM slot. Still not booting. I tell him to normalize it (put the 128MB back in the first slot and remove his new 256MB module). It still won't boot. so I took over and have been working on it. PROBLEM DESCRIPTION: When the computer is powered on, it sounds like it's trying to POST, but doesn't complete the POST cycle. The fans spin, the hard drive spins, the DVD and the CD-RW drive spin. But, no video signal and the computer freezes as it doesn't go through a boot cycle. The "A B C D" lights on the back are completely black (not lit green or amber), but there is the green light on the front console of the machine...power button. If I press the reset button, it sounds like it's doing POST (hard drive spins, CD drives spin for a second, etc), but still no video and still no normal booting activity...after just a few seconds what sounds like POST, it just sits and does nothing. If I hold down the power button on the front for the usual 3 seconds, it will power off ok and subsequently power-on ok by using the button. FOLLOWUP: - The gent says he grounded himself before installing the DIMMs and he was sure he didn't touch or move anything else. - I of course check the obvious (make sure the DIMM isn't physically damaged and no bent pins in the DIMM port). All looks ok. - I check the cabling and make sure everything is plugged into where it should be and everything is snapped in nice and tight. All is ok. - As a memory installation was the only thing changed, I think it's possible the gent installed the wrong memory type and could cause a problem with CMOS. I've heard of this happening, so I pull the CMOS battery (wait over night) and put it back in. Still not booting. - I try the original 128MB DIMM memory module in another computer and it works fine. - I remove all the peripherals (Ethernet NIC, sound card, AGP video card) and it still won't boot. - I remove the IDE connections and it still won't boot. So, I'm at the point where literally everything is removed except the processor and the single 128MB DIMM and the symptom is still the same (partial POST with spinning hard-drive, CDs, no "A B C D" lights) and a frozen computer. - I even remove the one DIMM and the same thing is happening. - I then take out the processor and check it over. All looks ok, but I don't have another machine to test it with. - I completely remove the entire motherboard, clean with compressed air, examine it for any cracks. All is ok. - I put it all back together, and the problem still persists. Partial POST, no "A B C D" lights, no video output. No boot sequence...nothing. I search in the Dell web forums, dejanews, and other places and conclude the mobo is fried. What do you think? Any input greatly appreciated. Thanks. PS - Here's the original configuration... System Summary Dimension 4100 Ship Date: 8/24/2000 Active Limited Warranty Expiration: OUT OF WARRANTY NOTE: The information contained below relates to this system's original configuration as sold when new. Quantity Part # Part Description 1 14VFM Processor, 80526, 933, 256, 133, Fiber Channel 1 97UJY Card (Circuit), Planar (Motherboard), No Sound, Dimension, 4100 1 5120P Cord, Power, 125V, 6FT, SJT, Unshielded 1 2317Y Pad, Mouse, Dimension, Dell Americas Organization 1 463CD Keyboard, 104, 6P, United States, NMB, RubberDome, Small Box 1 886MJ Mouse, Personal System 2, 6P, 2BTN, Wheel, MICROSOFT 1 554WF Dual In-Line Memory Module, 128, 133M, 16X64, 4K, 168 1 181UR Card (Circuit), Multi-Media, Audio, CRTV-4780, Front Audio Jack 1 54JUC Kit, Compact Diskette, Audio, Music Match 1 57589 Cable, Audio, MOLEX TO MOLEX 1 413PE Digital Video Disk Drive, 680M, 12X, IDE (Integrated Drive Electronics), 5.25" Form Factor, Samsung 1 98483 Cable, Dorado/Athens/Tualatin/Almodor, Compact Disk Drive, EIDE (Enhanced Integrated Drive Electronics), Dual, Klinger 1 8506P Kit, Speaker, Multi-Media, 120V60H, ACS340 1 5740C Cable, Auxiliary, Internal, Modem, 4C 1 610DF Kit, Modem, V90, DFV, TITAN, Dimension 1 969NU Modem, V.90, Internal, Data/Fax/Voice, Asia, Latin America, North America, TITAN 1 9830U Card (Circuit), Video, 32M, NV10, 4X AGP 1 8376T Display, Multiscan, Color, 19, Dual, P991, DA0-GSA 1 98480 Cable, Dorado/Athens/Tualatin/Almodor, Floppy Drive, Klinger 1 9886C Floppy Drive, 1.44M, 3.5" Form Factor, 3MD, No Bezel, NEC 1 54EUG Hard Drive, 45G, 7.2K, IDE (Integrated Drive Electronics), 1IN, No Controller/No Cables, IBM-Telstro 1 5828D Assembly, Cable, ATA66, 2DROP, Klinger 1 3357U Kit, Software, WKS-STE2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 66FRH Kit, Software, NAV-2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 01XDG Kit, Software, AOL5.0, Backup, 1YR, 5.25" Form Factor, United States 1 76PFK Kit, Compact Diskette, Operating System, Dell 98, Second Edition, England/English 1 1377P Compact Diskette, Blank, Compact Diskette Writer, 1X/4X 1 4377P Compact Diskette, Blank, Compact Disk Recordable, 1-PK 1 979NK Compact Disk Read Write, 680M, IDE (Integrated Drive Electronics), 5.25" Form Factor, 8X, SONY, 1.0N 1 063YN Printer/Printer Accessories, Cable, IEEE-1284, Light, Parallel "Lon Lowen" wrote in message ... Greetings. I am trying to hunt down a replacement motherboard for a Dell Dimension 4100 computer. This is a Dell motherboard (part number (97UJY) based on the Intel D815E board designed for a PIII 933MHz chip. I'd need one without the built-in video and sound. Does anyone know where I can buy one of these old motherboard? I could just buy an Intel board, but I understand that the front panel and power supply connectors are Dell propietary, therefore, will not work with the original Dimemsion 4100 case. Any help regarding a source to purchase an old Dimension 4100 board would be greatly appreciated. |
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if the board doesn't solve the problem then i would consider the
powersupply. it is under $30 from dell and is proprietary so not found elsewhere for less. dell parts come with a 30 day money back and 90 day replacement warranty. so if the mb isn't the answer hold on to it, get the replacement powersupply and see what combination solves the problem.. then return what you don't need. "Lon Lowen" wrote in message ... Goop, Dave, Stew, Christopher, et al... Thanks for your help and advice. I ended up ordering a spare part replacement (800-372-3355) motherboard from Dell. It's a mobo upgrade and comes with a 1GHz chip for $155.00. My co-worker was very happy with this, so that's the route I'm going in. I'll just keep my fingers crossed when I wire in the new motherboard. Thanks again, --lon In article , Christopher Muto wrote: your troubleshooting sounds comprehensive. perhaps too much pressure was placed on the motherboard and it is internally cracked. i suspect it is indeed dead, but you would just start with out anything connected to the system board (including the removal of mouse and keyboard and listen for beeps and look at the light code. then add the original memory module (alternating from slot one to slot two), the floppy drive, keyboard and mouse and see if you can boot and check the status lights. it essentially sounds like you did this but perhaps in a different order... before i say that you should get a new motherboard i wonder if he may have replaced the power supply with a 'better' generic one... the power connector to the motherboard is the same but the results are what you are describing here... "Lon Lowen" wrote in message ... In article , Christopher Muto wrote: at your own risk you could try ebay... and don't worry about the on board sound or video as either or both can be disabled. but what makes you think the motherboard is bad? the real problem could be any number of things... Yea, I've got a search saved in ebay hoping to find one. Thanks for the tip regarding the disabling of the video and audio. I wasn't sure. Why replace the mobo? Well...since you asked...this is an interesting problem, imho... I do a bit of computer work on the side for my co-workers. Most are computer-phobic , so I help with software upgrades, installing new CD/DVD writers, advise on what to buy, etc, etc, etc. This one gent has a Dell Dimension 4100 machine (with 933MHz processor) that he bought in August 2000. It serves him well and he really doesn't want to upgrade or buy another computer. BACKGROUND: The gent, however, decides he wants to upgrade his memory so goes out and buys a 256MB module and follows the directions to open up his case and puts in his DIMM (in the open second DIMM slot). After he puts it all back together, the thing wouldn't boot for him. He only has two DIMM slots, so I advise him to try swapping his original 128MB module into the second DIMM slot and put the new 256MB module in the first DIMM slot. Still not booting. I tell him to normalize it (put the 128MB back in the first slot and remove his new 256MB module). It still won't boot. so I took over and have been working on it. PROBLEM DESCRIPTION: When the computer is powered on, it sounds like it's trying to POST, but doesn't complete the POST cycle. The fans spin, the hard drive spins, the DVD and the CD-RW drive spin. But, no video signal and the computer freezes as it doesn't go through a boot cycle. The "A B C D" lights on the back are completely black (not lit green or amber), but there is the green light on the front console of the machine...power button. If I press the reset button, it sounds like it's doing POST (hard drive spins, CD drives spin for a second, etc), but still no video and still no normal booting activity...after just a few seconds what sounds like POST, it just sits and does nothing. If I hold down the power button on the front for the usual 3 seconds, it will power off ok and subsequently power-on ok by using the button. FOLLOWUP: - The gent says he grounded himself before installing the DIMMs and he was sure he didn't touch or move anything else. - I of course check the obvious (make sure the DIMM isn't physically damaged and no bent pins in the DIMM port). All looks ok. - I check the cabling and make sure everything is plugged into where it should be and everything is snapped in nice and tight. All is ok. - As a memory installation was the only thing changed, I think it's possible the gent installed the wrong memory type and could cause a problem with CMOS. I've heard of this happening, so I pull the CMOS battery (wait over night) and put it back in. Still not booting. - I try the original 128MB DIMM memory module in another computer and it works fine. - I remove all the peripherals (Ethernet NIC, sound card, AGP video card) and it still won't boot. - I remove the IDE connections and it still won't boot. So, I'm at the point where literally everything is removed except the processor and the single 128MB DIMM and the symptom is still the same (partial POST with spinning hard-drive, CDs, no "A B C D" lights) and a frozen computer. - I even remove the one DIMM and the same thing is happening. - I then take out the processor and check it over. All looks ok, but I don't have another machine to test it with. - I completely remove the entire motherboard, clean with compressed air, examine it for any cracks. All is ok. - I put it all back together, and the problem still persists. Partial POST, no "A B C D" lights, no video output. No boot sequence...nothing. I search in the Dell web forums, dejanews, and other places and conclude the mobo is fried. What do you think? Any input greatly appreciated. Thanks. PS - Here's the original configuration... System Summary Dimension 4100 Ship Date: 8/24/2000 Active Limited Warranty Expiration: OUT OF WARRANTY NOTE: The information contained below relates to this system's original configuration as sold when new. Quantity Part # Part Description 1 14VFM Processor, 80526, 933, 256, 133, Fiber Channel 1 97UJY Card (Circuit), Planar (Motherboard), No Sound, Dimension, 4100 1 5120P Cord, Power, 125V, 6FT, SJT, Unshielded 1 2317Y Pad, Mouse, Dimension, Dell Americas Organization 1 463CD Keyboard, 104, 6P, United States, NMB, RubberDome, Small Box 1 886MJ Mouse, Personal System 2, 6P, 2BTN, Wheel, MICROSOFT 1 554WF Dual In-Line Memory Module, 128, 133M, 16X64, 4K, 168 1 181UR Card (Circuit), Multi-Media, Audio, CRTV-4780, Front Audio Jack 1 54JUC Kit, Compact Diskette, Audio, Music Match 1 57589 Cable, Audio, MOLEX TO MOLEX 1 413PE Digital Video Disk Drive, 680M, 12X, IDE (Integrated Drive Electronics), 5.25" Form Factor, Samsung 1 98483 Cable, Dorado/Athens/Tualatin/Almodor, Compact Disk Drive, EIDE (Enhanced Integrated Drive Electronics), Dual, Klinger 1 8506P Kit, Speaker, Multi-Media, 120V60H, ACS340 1 5740C Cable, Auxiliary, Internal, Modem, 4C 1 610DF Kit, Modem, V90, DFV, TITAN, Dimension 1 969NU Modem, V.90, Internal, Data/Fax/Voice, Asia, Latin America, North America, TITAN 1 9830U Card (Circuit), Video, 32M, NV10, 4X AGP 1 8376T Display, Multiscan, Color, 19, Dual, P991, DA0-GSA 1 98480 Cable, Dorado/Athens/Tualatin/Almodor, Floppy Drive, Klinger 1 9886C Floppy Drive, 1.44M, 3.5" Form Factor, 3MD, No Bezel, NEC 1 54EUG Hard Drive, 45G, 7.2K, IDE (Integrated Drive Electronics), 1IN, No Controller/No Cables, IBM-Telstro 1 5828D Assembly, Cable, ATA66, 2DROP, Klinger 1 3357U Kit, Software, WKS-STE2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 66FRH Kit, Software, NAV-2K, 5.25" Form Factor, Original Equipment Mfgr., England/English 1 01XDG Kit, Software, AOL5.0, Backup, 1YR, 5.25" Form Factor, United States 1 76PFK Kit, Compact Diskette, Operating System, Dell 98, Second Edition, England/English 1 1377P Compact Diskette, Blank, Compact Diskette Writer, 1X/4X 1 4377P Compact Diskette, Blank, Compact Disk Recordable, 1-PK 1 979NK Compact Disk Read Write, 680M, IDE (Integrated Drive Electronics), 5.25" Form Factor, 8X, SONY, 1.0N 1 063YN Printer/Printer Accessories, Cable, IEEE-1284, Light, Parallel "Lon Lowen" wrote in message ... Greetings. I am trying to hunt down a replacement motherboard for a Dell Dimension 4100 computer. This is a Dell motherboard (part number (97UJY) based on the Intel D815E board designed for a PIII 933MHz chip. I'd need one without the built-in video and sound. Does anyone know where I can buy one of these old motherboard? I could just buy an Intel board, but I understand that the front panel and power supply connectors are Dell propietary, therefore, will not work with the original Dimemsion 4100 case. Any help regarding a source to purchase an old Dimension 4100 board would be greatly appreciated. |
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