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#1
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Dabs - are you letting me down
An order placed early p.m. 27/8 for items in stock showed "awaiting packing"
soon afterwards. It still shows "awaiting packing" (1 a.m. 30/8). I have e-mailed twice (there does not appear to be a phone number I can use) as it is essential that the invoice show August as that is the end of my financial year. No reply, no contact at all. It is beginning to look as though delivery will be late and the invoice date will screw me up. I am posting here in the hope that someone from Dabs may read it, what else am I supposed to do. Les |
#2
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"text news" wrote in message ... An order placed early p.m. 27/8 for items in stock showed "awaiting packing" soon afterwards. It still shows "awaiting packing" (1 a.m. 30/8). I have e-mailed twice (there does not appear to be a phone number I can use) as it is essential that the invoice show August as that is the end of my financial year. No reply, no contact at all. It is beginning to look as though delivery will be late and the invoice date will screw me up. I am posting here in the hope that someone from Dabs may read it, what else am I supposed to do. Les Prey? |
#3
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Is that in the sense of going to Bolton n hunting the DABS staff members
like big game ;-) Yoda. "Osprey" wrote in message ... "text news" wrote in message ... An order placed early p.m. 27/8 for items in stock showed "awaiting packing" soon afterwards. It still shows "awaiting packing" (1 a.m. 30/8). I have e-mailed twice (there does not appear to be a phone number I can use) as it is essential that the invoice show August as that is the end of my financial year. No reply, no contact at all. It is beginning to look as though delivery will be late and the invoice date will screw me up. I am posting here in the hope that someone from Dabs may read it, what else am I supposed to do. Les Prey? |
#4
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Prey?
Nice one.....!! Les |
#5
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"text news" wrote in message ... An order placed early p.m. 27/8 for items in stock showed "awaiting packing" soon afterwards. Hopefully, you will get your package. Advice for next time - If you *need* an invoice for a product before the end of August 2003 I would not recommend ordering it online on 27th. That is simply asking for trouble. Monday was a bank holiday, backlogs of stuff to ship cause a knock on for a short period to all subsequent orders. g. |
#6
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Oh well, Monday night, my order placed last Wednesday just after lunch still
shows "awaiting packing", no reply to e-mails (Dabs claim 4 hours to reply!! Oh Yeah!!) No phone number to contact them on. Am I surprised? probably not. So no change there then. Dabs are just not worth dealing with, I sometimes wonder why I keep drifting back to them. I place more and more orders these days with microcomputer warehouse and they have not let me down yet. The order that I placed with them, also last Wednesday and later than the Dabs order, arrived next day. I am still waiting for the stuff rom Dabs. It would not be so bad if they would at least respond to e-mails! Maybe this really is the last straw. They just do not deserve me. Les |
#7
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To make it even worse.
Dabs took the money from my credit card on the 27th, the day the order was placed. That was last Wednesday, now a week later still no goods, still no reply to any e-mails. That is the last straw. This time I am resolved never to use them again.... EVER! The complete inability to make telephone contact and talk to someone makes it even more frustrating. Les Neon-soft wrote in message ... On Mon, 1 Sep 2003 22:13:20 +0100, "text news" wrote: Oh well, Monday night, my order placed last Wednesday just after lunch still shows "awaiting packing", no reply to e-mails (Dabs claim 4 hours to reply!! Oh Yeah!!) No phone number to contact them on. Am I surprised? probably not. So no change there then. Dabs are just not worth dealing with, I sometimes wonder why I keep drifting back to them. I place more and more orders these days with microcomputer warehouse and they have not let me down yet. The order that I placed with them, also last Wednesday and later than the Dabs order, arrived next day. I am still waiting for the stuff rom Dabs. It would not be so bad if they would at least respond to e-mails! Maybe this really is the last straw. They just do not deserve me. Les I'm in the same boat unfortunately. Ordered a hard drive from Dabs last week. Order status changed to "awaiting packing" and stayed there ever since. Took them 2 days to respond to my email. Their response was that "the delay is due to an internal error" and to basically bear with them!!! No timescale was given as to when their internal error would be resolved though. Neil |
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