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#1
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How long are manufacturers required to support with cartridges?
The title says it all, really.
Today, printers seem to resemble cameras and hi-fi gear, being "updated" or replaced every few months. As their advertisements all boast large numbers of pages per cartridge, how realistic is it of me to suppose that, after some time, a perfectly serviceable printer will outlast the supply of toner cartridges and thus become junk? Is there a sort'v legal requirement imposed on manufacturers to support their hardware with consumables for a minimum time? TIA. |
#2
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How long are manufacturers required to support with cartridges?
wrote in message
... Today, printers seem to resemble cameras and hi-fi gear, being "updated" or replaced every few months. As their advertisements all boast large numbers of pages per cartridge, how realistic is it of me to suppose that, after some time, a perfectly serviceable printer will outlast the supply of toner cartridges and thus become junk? Is there a sort'v legal requirement imposed on manufacturers to support their hardware with consumables for a minimum time? It depends on where you are, as laws vary by country and locality. I believe in California consumables are required to be sold for seven years after the last printer of that model is sold. I know that for HP you can still buy inkjet cartridges for the Thinkjet printer introduced a couple decades ago as well as practically any other HP inkjet ever produced. (The only exception I know of was the Paintjet 300XL printer.) Regards, Bob Headrick, MS MVP Printing/Imaging |
#3
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How long are manufacturers required to support with cartridges?
On Sat, 28 Jul 2007 11:00:56 -0700, "Bob Headrick"
wrote: wrote in message .. . Today, printers seem to resemble cameras and hi-fi gear, being "updated" or replaced every few months. As their advertisements all boast large numbers of pages per cartridge, how realistic is it of me to suppose that, after some time, a perfectly serviceable printer will outlast the supply of toner cartridges and thus become junk? Is there a sort'v legal requirement imposed on manufacturers to support their hardware with consumables for a minimum time? It depends on where you are, as laws vary by country and locality. I believe in California consumables are required to be sold for seven years after the last printer of that model is sold. I know that for HP you can still buy inkjet cartridges for the Thinkjet printer introduced a couple decades ago as well as practically any other HP inkjet ever produced. (The only exception I know of was the Paintjet 300XL printer.) Regards, Bob Headrick, MS MVP Printing/Imaging If anyone in the UK reads this, would *you* know? |
#4
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How long are manufacturers required to support with cartridges?
I suspect that this 7-year law has fallen by the wayside. As far as I
know, replacement batteries are not available for Panasonic shavers, such as the one that I paid around $100 for. I don't see any offered for sale, and it's conspicuously missing from my owner's manual. In the case of a personal cassette player/FM radio (also, not a cheap throw-away, or so I thought) that I wanted to have my technician modify in order to remove a manufactured-in hum from an otherwise perfectly good, I asked for a schemetic diagram. Panasonic replied that there was no service literature for the product because "...it is un-repairable." Yeah, right. Richard |
#5
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How long are manufacturers required to support with cartridges?
Richard Steinfeld wrote:
I suspect that this 7-year law has fallen by the wayside. As far as I know, replacement batteries are not available for Panasonic shavers, such as the one that I paid around $100 for. I don't see any offered for sale, and it's conspicuously missing from my owner's manual. In the case of a personal cassette player/FM radio (also, not a cheap throw-away, or so I thought) that I wanted to have my technician modify in order to remove a manufactured-in hum from an otherwise perfectly good, I asked for a schemetic diagram. Panasonic replied that there was no service literature for the product because "...it is un-repairable." Yeah, right. Richard There's a lot of that around but in my experience not so in the printer business so far as cartridges are concerned. There are very few printers (laser and ink) that we are asked to provide cartridges for that we are unable to. All of those printers are more than 10 years old. I have to say however that in a few cases the cost of a cartridge is such that the customer would be wise to consider replacing the printer and that often applies to newer printers as well as the older ones! But with respect to your point about repairing items you are absolutely correct, very few current entry to mid range printers are worth repairing and in many cases parts are simply unavailable. Tony MS MVP Printing/Imaging |
#6
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How long are manufacturers required to support with cartridges?
Richard Steinfeld wrote:
I suspect that this 7-year law has fallen by the wayside. As far as I know, replacement batteries are not available for Panasonic shavers, such as the one that I paid around $100 for. I don't see any offered for sale, and it's conspicuously missing from my owner's manual. In the case of a personal cassette player/FM radio (also, not a cheap throw-away, or so I thought) that I wanted to have my technician modify in order to remove a manufactured-in hum from an otherwise perfectly good, I asked for a schemetic diagram. Panasonic replied that there was no service literature for the product because "...it is un-repairable." Yeah, right. Richard There's a lot of that around but in my experience not so in the printer business so far as cartridges are concerned. There are very few printers (laser and ink) that we are asked to provide cartridges for that we are unable to. All of those printers are more than 10 years old. I have to say however that in a few cases the cost of a cartridge is such that the customer would be wise to consider replacing the printer and that often applies to newer printers as well as the older ones! But with respect to your point about repairing items you are absolutely correct, very few current entry to mid range printers are worth repairing and in many cases parts are simply unavailable. Tony MS MVP Printing/Imaging |
#7
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How long are manufacturers required to support with cartridges?
Some countries have such legislation, some do not. It is advantageous
to companies to continue to produce cartridges as long as the demand is high enough to be profitable. Art wrote: The title says it all, really. Today, printers seem to resemble cameras and hi-fi gear, being "updated" or replaced every few months. As their advertisements all boast large numbers of pages per cartridge, how realistic is it of me to suppose that, after some time, a perfectly serviceable printer will outlast the supply of toner cartridges and thus become junk? Is there a sort'v legal requirement imposed on manufacturers to support their hardware with consumables for a minimum time? TIA. |
#8
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How long are manufacturers required to support with cartridges?
Tony wrote: snip There's a lot of that around but in my experience not so in the printer business so far as cartridges are concerned. There are very few printers (laser and ink) that we are asked to provide cartridges for that we are unable to. See He is in da business so be carfeful of any advice he gives. snip Tony MS MVP Printing/Imaging |
#9
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How long are manufacturers required to support with cartridges?
On Sun, 29 Jul 2007 10:46:40 -0700, measekite
wrote: Tony wrote: snip There's a lot of that around but in my experience not so in the printer business so far as cartridges are concerned. There are very few printers (laser and ink) that we are asked to provide cartridges for that we are unable to. See He is in da business ....as he clearly says. So... your problem is, caller? ..so be carfeful of any advice he gives. snip Tony MS MVP Printing/Imaging |
#10
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How long are manufacturers required to support with cartridges?
wrote in message
... [drivel snipped] ...as he clearly says. So... your problem is, caller? Please do not feed the troll. Put him in your killfile and never, ever respond. The only time many of us see the troll's postings are when people feel the need to reply. - Bob Headrick |
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