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How long are manufacturers required to support with cartridges?



 
 
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  #1  
Old July 28th 07, 07:56 AM posted to comp.periphs.printers
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Posts: 13
Default How long are manufacturers required to support with cartridges?

The title says it all, really.
Today, printers seem to resemble cameras and hi-fi gear, being
"updated" or replaced every few months. As their advertisements all
boast large numbers of pages per cartridge, how realistic is it of me
to suppose that, after some time, a perfectly serviceable printer will
outlast the supply of toner cartridges and thus become junk?
Is there a sort'v legal requirement imposed on manufacturers to
support their hardware with consumables for a minimum time?
TIA.
  #2  
Old July 28th 07, 07:00 PM posted to comp.periphs.printers
Bob Headrick
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Posts: 535
Default How long are manufacturers required to support with cartridges?

wrote in message
...

Today, printers seem to resemble cameras and hi-fi gear, being
"updated" or replaced every few months. As their advertisements all
boast large numbers of pages per cartridge, how realistic is it of me
to suppose that, after some time, a perfectly serviceable printer will
outlast the supply of toner cartridges and thus become junk?
Is there a sort'v legal requirement imposed on manufacturers to
support their hardware with consumables for a minimum time?


It depends on where you are, as laws vary by country and locality. I
believe in California consumables are required to be sold for seven years
after the last printer of that model is sold. I know that for HP you can
still buy inkjet cartridges for the Thinkjet printer introduced a couple
decades ago as well as practically any other HP inkjet ever produced. (The
only exception I know of was the Paintjet 300XL printer.)

Regards,
Bob Headrick, MS MVP Printing/Imaging

  #3  
Old July 28th 07, 11:31 PM posted to comp.periphs.printers
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Posts: 13
Default How long are manufacturers required to support with cartridges?

On Sat, 28 Jul 2007 11:00:56 -0700, "Bob Headrick"
wrote:

wrote in message
.. .

Today, printers seem to resemble cameras and hi-fi gear, being
"updated" or replaced every few months. As their advertisements all
boast large numbers of pages per cartridge, how realistic is it of me
to suppose that, after some time, a perfectly serviceable printer will
outlast the supply of toner cartridges and thus become junk?
Is there a sort'v legal requirement imposed on manufacturers to
support their hardware with consumables for a minimum time?


It depends on where you are, as laws vary by country and locality. I
believe in California consumables are required to be sold for seven years
after the last printer of that model is sold. I know that for HP you can
still buy inkjet cartridges for the Thinkjet printer introduced a couple
decades ago as well as practically any other HP inkjet ever produced. (The
only exception I know of was the Paintjet 300XL printer.)

Regards,
Bob Headrick, MS MVP Printing/Imaging


If anyone in the UK reads this, would *you* know?
  #4  
Old July 29th 07, 03:19 AM posted to comp.periphs.printers
Richard Steinfeld[_2_]
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Posts: 239
Default How long are manufacturers required to support with cartridges?

I suspect that this 7-year law has fallen by the wayside. As far as I
know, replacement batteries are not available for Panasonic shavers,
such as the one that I paid around $100 for. I don't see any offered for
sale, and it's conspicuously missing from my owner's manual.

In the case of a personal cassette player/FM radio (also, not a cheap
throw-away, or so I thought) that I wanted to have my technician modify
in order to remove a manufactured-in hum from an otherwise perfectly
good, I asked for a schemetic diagram. Panasonic replied that there was
no service literature for the product because "...it is un-repairable."

Yeah, right.

Richard
  #5  
Old July 29th 07, 04:10 AM posted to comp.periphs.printers
Tony[_2_]
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Posts: 600
Default How long are manufacturers required to support with cartridges?

Richard Steinfeld wrote:
I suspect that this 7-year law has fallen by the wayside. As far as I
know, replacement batteries are not available for Panasonic shavers,
such as the one that I paid around $100 for. I don't see any offered for
sale, and it's conspicuously missing from my owner's manual.

In the case of a personal cassette player/FM radio (also, not a cheap
throw-away, or so I thought) that I wanted to have my technician modify
in order to remove a manufactured-in hum from an otherwise perfectly
good, I asked for a schemetic diagram. Panasonic replied that there was
no service literature for the product because "...it is un-repairable."

Yeah, right.

Richard


There's a lot of that around but in my experience not so in the printer
business so far as cartridges are concerned. There are very few printers (laser
and ink) that we are asked to provide cartridges for that we are unable to. All
of those printers are more than 10 years old. I have to say however that in a
few cases the cost of a cartridge is such that the customer would be wise to
consider replacing the printer and that often applies to newer printers as well
as the older ones! But with respect to your point about repairing items you are
absolutely correct, very few current entry to mid range printers are worth
repairing and in many cases parts are simply unavailable.
Tony
MS MVP Printing/Imaging

  #6  
Old July 29th 07, 04:10 AM posted to comp.periphs.printers
Tony[_2_]
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Posts: 600
Default How long are manufacturers required to support with cartridges?

Richard Steinfeld wrote:
I suspect that this 7-year law has fallen by the wayside. As far as I
know, replacement batteries are not available for Panasonic shavers,
such as the one that I paid around $100 for. I don't see any offered for
sale, and it's conspicuously missing from my owner's manual.

In the case of a personal cassette player/FM radio (also, not a cheap
throw-away, or so I thought) that I wanted to have my technician modify
in order to remove a manufactured-in hum from an otherwise perfectly
good, I asked for a schemetic diagram. Panasonic replied that there was
no service literature for the product because "...it is un-repairable."

Yeah, right.

Richard


There's a lot of that around but in my experience not so in the printer
business so far as cartridges are concerned. There are very few printers (laser
and ink) that we are asked to provide cartridges for that we are unable to. All
of those printers are more than 10 years old. I have to say however that in a
few cases the cost of a cartridge is such that the customer would be wise to
consider replacing the printer and that often applies to newer printers as well
as the older ones! But with respect to your point about repairing items you are
absolutely correct, very few current entry to mid range printers are worth
repairing and in many cases parts are simply unavailable.
Tony
MS MVP Printing/Imaging

  #8  
Old July 29th 07, 06:46 PM posted to comp.periphs.printers
measekite
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Posts: 3,433
Default How long are manufacturers required to support with cartridges?



Tony wrote:

snip
There's a lot of that around but in my experience not so in the printer
business so far as cartridges are concerned. There are very few printers (laser
and ink) that we are asked to provide cartridges for that we are unable to.


See He is in da business so be carfeful of any advice he gives.


snip
Tony
MS MVP Printing/Imaging


  #9  
Old July 29th 07, 09:25 PM posted to comp.periphs.printers
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Posts: 13
Default How long are manufacturers required to support with cartridges?

On Sun, 29 Jul 2007 10:46:40 -0700, measekite
wrote:



Tony wrote:

snip
There's a lot of that around but in my experience not so in the printer
business so far as cartridges are concerned. There are very few printers (laser
and ink) that we are asked to provide cartridges for that we are unable to.


See He is in da business


....as he clearly says. So... your problem is, caller?


..so be carfeful of any advice he gives.


snip
Tony
MS MVP Printing/Imaging


  #10  
Old July 30th 07, 06:22 AM posted to comp.periphs.printers
Bob Headrick
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Posts: 535
Default How long are manufacturers required to support with cartridges?

wrote in message
...
[drivel snipped]
...as he clearly says. So... your problem is, caller?


Please do not feed the troll. Put him in your killfile and never, ever
respond. The only time many of us see the troll's postings are when people
feel the need to reply.

- Bob Headrick

 




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