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dabsvalue 30" Widescreen LCD TV LOST RETURN
Hello
In April 2006 I returned a dabsvalue 30" Widescreen LCD TV to dabs.com shortly after recieving it as it was faulty. They collected it via Courier from my home address in St Helier, Jersey, Channel Islands in April. I still have not recieved a refund of £ 350.42 to my credit card and the TV is not showing as returned when I log into my dabs account. I am concerned that I did not put the correct RMA number on it when returning it and they had no way to trace it to me when they recieved it back and thats why I have not yet recieved a refund. I put the RS number I recieved from customer services as the RMA number and I`m not sure that it was the correct number but I recieved no other number to put on the box when returning it. I have not contacted them earlier about this as I was rushed into hospital on April 22nd and am just getting out now. If anyone from dabs.com is reading this please can you look into this and try to trace the return on your records and provide the refund asap as you can see from my account I ordered another TV from yourselves as replacement rather then wait for a replacement and this is working fine and I`m happy with it. Should you require any further info please contact me. As you collected it via Courier from St Helier, Jersey it would of probably been handled by a different Courier to the ones you use in England and therefore it should be easier to trace on your records (I hope). I have lost all email correspondance I had with them so I have no record of the return. Please look into this asap as I am worried that you have lost the return and that I will lose my money. You should be able to trace it on your records. My dabs.com account is LIE00027 Mr Nick Le Lievre Sales Order 7535399 its not showing as returned!!! |
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