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#1
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WDMyStore device not seen as network drive on Win 8.1
I use my 4TB older WDMyCloud drive as network storage. It works great on
my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. |
#2
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WDMyStore device not seen as network drive on Win 8.1
On 12/21/2020 6:56 PM, Bob F wrote:
I use my 4TB older WDMyCloud drive as network storage. It works great on my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. Verify that the Workgroup name is configured exactly the same on both the 8.1 PC and the WD box. Try turning off the built in firewall on one of the problem machines, do a reboot, and then see if the problem goes away. If this helps, many programs as well as the Windows OS have been known to change the firewall settings. It takes time to go through the firewall entries to identify what the actual problem entry is if disabling the firewall all together "fixes" things. Don't leave the firewall turned off after you are done testing. |
#3
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WDMyStore device not seen as network drive on Win 8.1
Bob F wrote:
I use my 4TB older WDMyCloud drive as network storage. It works great on my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. Make sure these services are in running state. These help do the NetBIOS mapping of \\bob to \\192.168.1.2 mapping. Function Discovery Provider Host Function Discovery Resource Publication Since a connection was made, your SMB version is likely adequate. If there was a WinXP box in the mix, you'd check for the Control Panel "Programs and features" and Windows Features tab, for SMBV1. If this is not enabled, a WinXP box will be network-partitioned. https://i.postimg.cc/zXWK5Y5Q/services-function-X.gif Paul |
#4
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WDMyStore device not seen as network drive on Win 8.1
On 12/21/2020 7:49 PM, GlowingBlueMist wrote:
On 12/21/2020 6:56 PM, Bob F wrote: I use my 4TB older WDMyCloud drive as network storage. It works great on my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. Verify that the Workgroup name is configured exactly the same on both the 8.1 PC and the WD box. Try turning off the built in firewall on one of the problem machines, do a reboot, and then see if the problem goes away. If this helps, many programs as well as the Windows OS have been known to change the firewall settings. It takes time to go through the firewall entries to identify what the actual problem entry is if disabling the firewall all together "fixes" things. Don't leave the firewall turned off after you are done testing. Yesterday, I read that I should try powering down the WDMyCloud and router, then power up the router followed a bit later with the WDMyCloud. I tried doing that, and after that my previously working Win 7 PC no longer worked properly either. The win 8.1 did not change. I wanted to re-boot the Win 7 PC then, but had a recording going I didn't want to interrupt, so I went to bed. This morning, I rebooted the Win 7 PC, but it still did not show the WDMyCloud properly. An hour later, I looked at it again, and the WDMyCloud was there just like it worked before the problem. I then checked both Win 8.1 PCs, and they showed the WDMyCloud drive properly. So, problem solved for the moment anyway. Rebooting the device and router followed by a long wait may be the solution. |
#5
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WDMyStore device not seen as network drive on Win 8.1
Bob F wrote:
On 12/21/2020 7:49 PM, GlowingBlueMist wrote: On 12/21/2020 6:56 PM, Bob F wrote: I use my 4TB older WDMyCloud drive as network storage. It works great on my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. Verify that the Workgroup name is configured exactly the same on both the 8.1 PC and the WD box. Try turning off the built in firewall on one of the problem machines, do a reboot, and then see if the problem goes away. If this helps, many programs as well as the Windows OS have been known to change the firewall settings. It takes time to go through the firewall entries to identify what the actual problem entry is if disabling the firewall all together "fixes" things. Don't leave the firewall turned off after you are done testing. Yesterday, I read that I should try powering down the WDMyCloud and router, then power up the router followed a bit later with the WDMyCloud. I tried doing that, and after that my previously working Win 7 PC no longer worked properly either. The win 8.1 did not change. I wanted to re-boot the Win 7 PC then, but had a recording going I didn't want to interrupt, so I went to bed. This morning, I rebooted the Win 7 PC, but it still did not show the WDMyCloud properly. An hour later, I looked at it again, and the WDMyCloud was there just like it worked before the problem. I then checked both Win 8.1 PCs, and they showed the WDMyCloud drive properly. So, problem solved for the moment anyway. Rebooting the device and router followed by a long wait may be the solution. That means there is a network browser problem. Nodes on the LAN, compete in Browser elections, to see who gets to be Browse Master. This happens on time scales of 15 minutes per election. It might take several periods for a troubled network to settle down. https://en.wikipedia.org/wiki/Browser_service Wireshark can record Network Browser flavored packets. They're typically colored gray. And you may see a clump of three or four of them, then silence for quite a while. And we know who is non-compliant, right ? The MyCloud. I would be checking to see what updates are available for the unit. I think it might have been the first time I had Windows 7 on my network (and everyone was workgroup=WORKGROUP), that I seemed to have a network browser problem, because things would not work for 15 minutes or 30 minutes, long periods of time like that. And then maybe two nodes at random could see one another. If you want to scan the LAN segment for participants, you can use this. It will record things in more than one workgroup, such as a network split with some MSHOME nodes and some WORKGROUP nodes. This is a scan of the two machines normally running on my LAN. BOB is the machine I type on. The /24 means "scan the 256 addresses on this larger space". Using numbers smaller than 24, scans larger and larger chunks. Your WDC product *should* respond. http://www.unixwiz.net/tools/nbtscan.html http://www.unixwiz.net/tools/nbtscan-1.0.35.exe nbtscan 192.168.1.0/24 192.168.1.101 WORKGROUP\BOB SHARING 192.168.1.102 WORKGROUP\BLUEWAVE SHARING *timeout (normal end of scan) Paul |
#6
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WDMyStore device not seen as network drive on Win 8.1
On 12/22/2020 4:18 AM, Paul wrote:
Bob F wrote: I use my 4TB older WDMyCloud drive as network storage. It works great on my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. Make sure these services are in running state. These help do the NetBIOS mapping of \\bob to \\192.168.1.2 mapping. Â*Â* Function Discovery Provider Host Â*Â* Function Discovery Resource Publication Since a connection was made, your SMB version is likely adequate. If there was a WinXP box in the mix, you'd check for the Control Panel "Programs and features" and Windows Features tab, for SMBV1. If this is not enabled, a WinXP box will be network-partitioned. https://i.postimg.cc/zXWK5Y5Q/services-function-X.gif Â*Â* Paul I appreciate the XP suggestion and stored a copy. Thanks. Bob |
#7
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WDMyStore device not seen as network drive on Win 8.1
On 12/22/2020 10:57 AM, Paul wrote:
Bob F wrote: On 12/21/2020 7:49 PM, GlowingBlueMist wrote: On 12/21/2020 6:56 PM, Bob F wrote: I use my 4TB older WDMyCloud drive as network storage. It works great on my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. Verify that the Workgroup name is configured exactly the same on both the 8.1 PC and the WD box. Try turning off the built in firewall on one of the problem machines, do a reboot, and then see if the problem goes away. If this helps, many programs as well as the Windows OS have been known to change the firewall settings. It takes time to go through the firewall entries to identify what the actual problem entry is if disabling the firewall all together "fixes" things. Don't leave the firewall turned off after you are done testing. Yesterday, I read that I should try powering down the WDMyCloud and router, then power up the router followed a bit later with the WDMyCloud. I tried doing that, and after that my previously working Win 7 PC no longer worked properly either. The win 8.1 did not change. I wanted to re-boot the Win 7 PC then, but had a recording going I didn't want to interrupt, so I went to bed. This morning, I rebooted the Win 7 PC, but it still did not show the WDMyCloud properly. An hour later, I looked at it again, and the WDMyCloud was there just like it worked before the problem. I then checked both Win 8.1 PCs, and they showed the WDMyCloud drive properly. So, problem solved for the moment anyway. Rebooting the device and router followed by a long wait may be the solution. That means there is a network browser problem. Nodes on the LAN, compete in Browser elections, to see who gets to be Browse Master. This happens on time scales of 15 minutes per election. It might take several periods for a troubled network to settle down. https://en.wikipedia.org/wiki/Browser_service Wireshark can record Network Browser flavored packets. They're typically colored gray. And you may see a clump of three or four of them, then silence for quite a while. And we know who is non-compliant, right ? The MyCloud. I would be checking to see what updates are available for the unit. I think it might have been the first time I had Windows 7 on my network (and everyone was workgroup=WORKGROUP), that I seemed to have a network browser problem, because things would not work for 15 minutes or 30 minutes, long periods of time like that. And then maybe two nodes at random could see one another. If you want to scan the LAN segment for participants, you can use this. It will record things in more than one workgroup, such as a network split with some MSHOME nodes and some WORKGROUP nodes. This is a scan of the two machines normally running on my LAN. BOB is the machine I type on. The /24 means "scan the 256 addresses on this larger space". Using numbers smaller than 24, scans larger and larger chunks. Your WDC product *should* respond. http://www.unixwiz.net/tools/nbtscan.html Â*Â* http://www.unixwiz.net/tools/nbtscan-1.0.35.exe Â*Â*Â*Â*Â* nbtscan 192.168.1.0/24 Â*Â*Â*Â*Â* 192.168.1.101Â*Â* WORKGROUP\BOBÂ*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â* SHARING Â*Â*Â*Â*Â* 192.168.1.102Â*Â* WORKGROUP\BLUEWAVEÂ*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â*Â* SHARING Â*Â*Â*Â*Â* *timeout (normal end of scan) Â*Â* Paul Got it. Everything looks good on a scan now. I will use this again if the problem recurs. Thanks Bob |
#8
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WDMyStore device not seen as network drive on Win 8.1
On 12/21/2020 4:56 PM, Bob F wrote:
I use my 4TB older WDMyCloud drive as network storage. It works great on my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. The problem on 1 of the Win 8.1 PC's spontaneously re-occurs. It was gone the last couple of days, and is back today. What the heck? |
#9
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WDMyStore device not seen as network drive on Win 8.1
Bob F wrote:
On 12/21/2020 4:56 PM, Bob F wrote: I use my 4TB older WDMyCloud drive as network storage. It works great on my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. The problem on 1 of the Win 8.1 PC's spontaneously re-occurs. It was gone the last couple of days, and is back today. What the heck? Related to a recent Windows Update ? Paul |
#10
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WDMyStore device not seen as network drive on Win 8.1
On 1/16/2021 10:10 AM, Paul wrote:
Bob F wrote: On 12/21/2020 4:56 PM, Bob F wrote: I use my 4TB older WDMyCloud drive as network storage. It works great on my Win 7, XP, Vista PC's, but I cannot get it to work reliably on the 2 8.1 PC's I have here. It shows up as a "Storage" device when Windows File Explorer is brought up and "Network" clicked, and accesses the WDMyCloud's web settings page if storage is double clicked, but does not show up as a network drive accessible for data storage. I see all the PC's there, but not the WDMyCloud. If I enter the WDMyCloud's IP address, 192.168.1.3, into my browser, it easily opens the web access to the WDMyCloud's settings page. I managed to create a shortcut on the desktop with the target \\192.168.1.3 which does open it in the Network area as "192.168.1.3", which does let me access the directories in it. But, I really want it to show up when I open the file explorer. If I open another file explorer window after using the shortcut, it still does not show. This could relate to my adding a "Homepage" in originally trying to get the 8.1 PC onto the network. I have since then turned that setting off on that PC, and gone back to the previous "Workgroup" settings. Can anyone offer any suggestions for how to get this working right? The few references I've found online to this problem have not offered anything that helped. The problem on 1 of the Win 8.1 PC's spontaneously re-occurs. It was gone the last couple of days, and is back today. What the heck? Related to a recent Windows Update ? Â*Â* Paul No recent updates have been installed. |
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