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Canon LiDE 80
Does anyone have a problem with this scanner? The only way I can access it
is if I go to windows administrator I run XP Pro. If I try to use the scanner on a normal start up there is no driver, any ideas? I have spoke to the Canon support line and they assure me the scanner should work fine......who are they kidding? Thanks in advance for any help Alan www.fufs.ca www.lionssoccer.com |
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"Alan Sutton" wrote in message
. cable.rogers.com... Does anyone have a problem with this scanner? The only way I can access it is if I go to windows administrator I run XP Pro. If I try to use the scanner on a normal start up there is no driver, any ideas? I have spoke to the Canon support line and they assure me the scanner should work fine......who are they kidding? Thanks in advance for any help Alan www.fufs.ca www.lionssoccer.com Did you install the scanner for ALL users? Do you have the latest drivers for your scanner. You must have XP compatible drivers. And have you given the user write permission to the folder(s) where the scanner files are? I don't have XP pro, but I think you have to setup a "Power User" and give read and write permission to the scanner's files. -- CSM1 http://www.carlmcmillan.com -- |
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On Thu, 15 Jan 2004 03:09:36 GMT, "Alan Sutton"
wrote: Does anyone have a problem with this scanner? The only way I can access it is if I go to windows administrator I run XP Pro. If I try to use the scanner on a normal start up there is no driver, any ideas? I have spoke to the Canon support line and they assure me the scanner should work fine......who are they kidding? Thanks in advance for any help Alan www.fufs.ca www.lionssoccer.com Alan, I'm in exactly the same boat, same scanner, same operating system, same problem. My scanner is seen in dvice manager & a test scan from the properties box results in an OK message but the twain interface will not open for this scanner. I will say all the obvious things, you do have it connected directly to a usb port on your computer, not a hub or anything like that. You are using the supplied usb cable. It is properly inserted. Now something I can tell you is that regarding permissions and users etc, not that important. Just ensure you have administrator status and that is all that is required. I wondered over to my wifes PC and did another install as a user with administrator status (not "the administrator") and it went like a dream! Scanner fired up, recognised by all programs, scanned lovely. So you tell me! I think you should keep plugging away at Canon. If possible try to install on another machine just to see. |
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