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HP PSC 2400 photosmart software> install not complete
Hiya
I'm installing a hp psc 2400 photosmart series, as a local printer on a laptop that has Win2000 & OfficeXP. When I install from the CD & its completed in the StartPrograms menu no shortcut has been setup. When i goto C:\Program Files\HP & locate the shortcut in there & double click to run the .exe not all the icons are displayed. In the hp manual under the troubleshooting setcion it mentions the problem 'some of the icons are missing in the hp director'. The possible cause is the installation may not be complete. ANd the solution is to uninstall the software & then reinstall the software. When I goto uninstall the software via the menu StartControl Panel Add remove programs the HP printer isnot displayed in the list for me to uninstall. (therefore obviously the software wasnt installed properly in the 1st place for me to uninstall). How can I get around this? Can I go thru the registry to delete registry items related to this printer & its software. However when I re-install the software from the CD - I'll just have the same issue again. any ideas? many thanks Diana |
#2
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Just to add to the confusion, Canon is coming out with a new line of
printers. That explains all the rebates on the current line. You can get the i960 at Best Buy for $170.00 plus a $20 gift card. Not a bad deal. I'm still using a i850 and can't decide to upgrade or not "Diana" wrote in message om... Hiya I'm installing a hp psc 2400 photosmart series, as a local printer on a laptop that has Win2000 & OfficeXP. When I install from the CD & its completed in the StartPrograms menu no shortcut has been setup. When i goto C:\Program Files\HP & locate the shortcut in there & double click to run the .exe not all the icons are displayed. In the hp manual under the troubleshooting setcion it mentions the problem 'some of the icons are missing in the hp director'. The possible cause is the installation may not be complete. ANd the solution is to uninstall the software & then reinstall the software. When I goto uninstall the software via the menu StartControl Panel Add remove programs the HP printer isnot displayed in the list for me to uninstall. (therefore obviously the software wasnt installed properly in the 1st place for me to uninstall). How can I get around this? Can I go thru the registry to delete registry items related to this printer & its software. However when I re-install the software from the CD - I'll just have the same issue again. any ideas? many thanks Diana |
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