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#1
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CD Drive Problem
I need a bit of advice. I have a 48X Mas CD-RW Drive (Sony CD-RW CRX216E) in my Dim 8300
and am having a problem getting it to open. I press the button and it makes sound and blinks, but do not open. I keep trying it and after a number of tries, it finally opens. If I insert a cd it operates normally in using the cd, but to take it out I have to try it a number of times before it will open. What could be causing this and is it possible I can fix it? Thanks for any insights. Charliec |
#2
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CD Drive Problem
On Feb 9, 5:15*pm, wrote:
I need *a bit of advice. *I have a 48X Mas CD-RW Drive (Sony CD-RW CRX216E) in my Dim 8300 and am having a problem getting it to open. *I press the button and it makes sound and blinks, but do not open. *I keep trying it and after a number of tries, it finally opens. If I insert a cd it operates normally in using the cd, but to take it out I have to try it a number of times before it will open. What could be causing this and is it possible I can fix it? Thanks for any insights. Charliec I had one that did the same...I replaced it. Sorry I can't offer anything better. |
#3
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CD Drive Problem
No problem, thanks for the input.
On Wed, 9 Feb 2011 17:53:39 -0800 (PST), Bob Villa wrote: On Feb 9, 5:15*pm, wrote: I need *a bit of advice. *I have a 48X Mas CD-RW Drive (Sony CD-RW CRX216E) in my Dim 8300 and am having a problem getting it to open. *I press the button and it makes sound and blinks, but do not open. *I keep trying it and after a number of tries, it finally opens. If I insert a cd it operates normally in using the cd, but to take it out I have to try it a number of times before it will open. What could be causing this and is it possible I can fix it? Thanks for any insights. Charliec I had one that did the same...I replaced it. Sorry I can't offer anything better. |
#5
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CD Drive Problem
Thanks Christopher, I will look into that - does that drive come from Dell?
On Wed, 09 Feb 2011 22:37:42 -0500, Christopher Muto wrote: On 2/9/2011 6:15 PM, wrote: I need a bit of advice. I have a 48X Mas CD-RW Drive (Sony CD-RW CRX216E) in my Dim 8300 and am having a problem getting it to open. I press the button and it makes sound and blinks, but do not open. I keep trying it and after a number of tries, it finally opens. If I insert a cd it operates normally in using the cd, but to take it out I have to try it a number of times before it will open. What could be causing this and is it possible I can fix it? Thanks for any insights. Charliec if the drive is original to the system then it has probably failed and should be replaced. a replacement is only $21 so it isn't worth inveting a lot of time trying to troubleshoot the problem, but rather replace it and see if the problems goes away. here is a nice pata drive that burns both cds and dvds. it does not come with any software but your existing software should work with it just fine (at least for burning cds). and there is free cd/dvd burning software available. http://www.newegg.com/Product/Produc...82E16827135210 if you have a cd stuck in your current drive then un-curl a paper clip and find the hole in the front of the drive for the manual ejection of the tray. |
#6
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CD Drive Problem
Christopher, if not from Dell, where can I get this drive that will work with the Dim
8300? Thanks On Wed, 09 Feb 2011 20:39:31 -0800, wrote: Thanks Christopher, I will look into that - does that drive come from Dell? On Wed, 09 Feb 2011 22:37:42 -0500, Christopher Muto wrote: On 2/9/2011 6:15 PM, wrote: I need a bit of advice. I have a 48X Mas CD-RW Drive (Sony CD-RW CRX216E) in my Dim 8300 and am having a problem getting it to open. I press the button and it makes sound and blinks, but do not open. I keep trying it and after a number of tries, it finally opens. If I insert a cd it operates normally in using the cd, but to take it out I have to try it a number of times before it will open. What could be causing this and is it possible I can fix it? Thanks for any insights. Charliec if the drive is original to the system then it has probably failed and should be replaced. a replacement is only $21 so it isn't worth inveting a lot of time trying to troubleshoot the problem, but rather replace it and see if the problems goes away. here is a nice pata drive that burns both cds and dvds. it does not come with any software but your existing software should work with it just fine (at least for burning cds). and there is free cd/dvd burning software available. http://www.newegg.com/Product/Produc...82E16827135210 if you have a cd stuck in your current drive then un-curl a paper clip and find the hole in the front of the drive for the manual ejection of the tray. |
#7
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CD Drive Problem
On 2/10/2011 12:07 AM, wrote:
Christopher, if not from Dell, where can I get this drive that will work with the Dim 8300? Thanks On Wed, 09 Feb 2011 20:39:31 -0800, wrote: Thanks Christopher, I will look into that - does that drive come from Dell? On Wed, 09 Feb 2011 22:37:42 -0500, Christopher wrote: On 2/9/2011 6:15 PM, wrote: I need a bit of advice. I have a 48X Mas CD-RW Drive (Sony CD-RW CRX216E) in my Dim 8300 and am having a problem getting it to open. I press the button and it makes sound and blinks, but do not open. I keep trying it and after a number of tries, it finally opens. If I insert a cd it operates normally in using the cd, but to take it out I have to try it a number of times before it will open. What could be causing this and is it possible I can fix it? Thanks for any insights. Charliec if the drive is original to the system then it has probably failed and should be replaced. a replacement is only $21 so it isn't worth inveting a lot of time trying to troubleshoot the problem, but rather replace it and see if the problems goes away. here is a nice pata drive that burns both cds and dvds. it does not come with any software but your existing software should work with it just fine (at least for burning cds). and there is free cd/dvd burning software available. http://www.newegg.com/Product/Produc...82E16827135210 if you have a cd stuck in your current drive then un-curl a paper clip and find the hole in the front of the drive for the manual ejection of the tray. the provided link it to a vendor called newegg. they are reputable and very cheap. dell does not sell a replacement drive on their site, but i suppose you could get one after calling tech support to obtain a part number and then calling dell spare parts... but i am sure it will be three or more times the price. your system came with an optical (cd) drive that has what is called an ide or pata interface. most optical drives on the market or in stores today have a sata interface that is not compatible. your system could support a sata drive but it would mean also getting a cable, activating the port in the bios, etc... not worth the effort. also, installation instructions are found on support.dell.com then clicking on 'manuals' from the left hand column, selecting your machine and then selecting the 'service' manual. |
#8
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CD Drive Problem
Hi!
What could be causing this and is it possible I can fix it? It's a bad/slipping tray drive belt. You can replace it, since the speed is not terribly critical, a properly sized rubber band would do in a pinch. You may even have one laying around the house. Getting the drive apart is not too hard. Eject the tray (leave it out), power down, remove it from the computer, remove the bottom panel, be mindful of any heat dissipating pads that are on it, remove the front panel (pries out from the metal body, but be gentle!) and then the chassis will descend with a little diddling. You should be able to see the belt quite clearly. Move the tray a little if you need to. Remove, replace and put the drive back together. Screw the bottom back on, snap the front bezel back on, put the drive back in your computer and go again. It'll probably take you 10-15 minutes tops if you've got the rubber band already. William |
#9
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CD Drive Problem
Christopher,
I should have also added that I have a second drive in my system - the "8X DVD+R/RW Combination Drive - NEC DVD+RW ND-2100AD" - would the drive on Newegg be a duplication of that one? Maybe I can just use it and ignore the other one (I'm just so active in using the other one). Thanks Charlie On Thu, 10 Feb 2011 13:01:12 -0500, Christopher Muto wrote: On 2/10/2011 12:07 AM, wrote: Christopher, if not from Dell, where can I get this drive that will work with the Dim 8300? Thanks On Wed, 09 Feb 2011 20:39:31 -0800, wrote: Thanks Christopher, I will look into that - does that drive come from Dell? On Wed, 09 Feb 2011 22:37:42 -0500, Christopher wrote: On 2/9/2011 6:15 PM, wrote: I need a bit of advice. I have a 48X Mas CD-RW Drive (Sony CD-RW CRX216E) in my Dim 8300 and am having a problem getting it to open. I press the button and it makes sound and blinks, but do not open. I keep trying it and after a number of tries, it finally opens. If I insert a cd it operates normally in using the cd, but to take it out I have to try it a number of times before it will open. What could be causing this and is it possible I can fix it? Thanks for any insights. Charliec if the drive is original to the system then it has probably failed and should be replaced. a replacement is only $21 so it isn't worth inveting a lot of time trying to troubleshoot the problem, but rather replace it and see if the problems goes away. here is a nice pata drive that burns both cds and dvds. it does not come with any software but your existing software should work with it just fine (at least for burning cds). and there is free cd/dvd burning software available. http://www.newegg.com/Product/Produc...82E16827135210 if you have a cd stuck in your current drive then un-curl a paper clip and find the hole in the front of the drive for the manual ejection of the tray. the provided link it to a vendor called newegg. they are reputable and very cheap. dell does not sell a replacement drive on their site, but i suppose you could get one after calling tech support to obtain a part number and then calling dell spare parts... but i am sure it will be three or more times the price. your system came with an optical (cd) drive that has what is called an ide or pata interface. most optical drives on the market or in stores today have a sata interface that is not compatible. your system could support a sata drive but it would mean also getting a cable, activating the port in the bios, etc... not worth the effort. also, installation instructions are found on support.dell.com then clicking on 'manuals' from the left hand column, selecting your machine and then selecting the 'service' manual. |
#10
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CD Drive Problem
On 2/10/2011 2:14 PM, wrote:
Christopher, I should have also added that I have a second drive in my system - the "8X DVD+R/RW Combination Drive - NEC DVD+RW ND-2100AD" - would the drive on Newegg be a duplication of that one? Maybe I can just use it and ignore the other one (I'm just so active in using the other one). Thanks Charlie On Thu, 10 Feb 2011 13:01:12 -0500, Christopher wrote: On 2/10/2011 12:07 AM, wrote: Christopher, if not from Dell, where can I get this drive that will work with the Dim 8300? Thanks On Wed, 09 Feb 2011 20:39:31 -0800, wrote: Thanks Christopher, I will look into that - does that drive come from Dell? On Wed, 09 Feb 2011 22:37:42 -0500, Christopher wrote: On 2/9/2011 6:15 PM, wrote: I need a bit of advice. I have a 48X Mas CD-RW Drive (Sony CD-RW CRX216E) in my Dim 8300 and am having a problem getting it to open. I press the button and it makes sound and blinks, but do not open. I keep trying it and after a number of tries, it finally opens. If I insert a cd it operates normally in using the cd, but to take it out I have to try it a number of times before it will open. What could be causing this and is it possible I can fix it? Thanks for any insights. Charliec if the drive is original to the system then it has probably failed and should be replaced. a replacement is only $21 so it isn't worth inveting a lot of time trying to troubleshoot the problem, but rather replace it and see if the problems goes away. here is a nice pata drive that burns both cds and dvds. it does not come with any software but your existing software should work with it just fine (at least for burning cds). and there is free cd/dvd burning software available. http://www.newegg.com/Product/Produc...82E16827135210 if you have a cd stuck in your current drive then un-curl a paper clip and find the hole in the front of the drive for the manual ejection of the tray. the provided link it to a vendor called newegg. they are reputable and very cheap. dell does not sell a replacement drive on their site, but i suppose you could get one after calling tech support to obtain a part number and then calling dell spare parts... but i am sure it will be three or more times the price. your system came with an optical (cd) drive that has what is called an ide or pata interface. most optical drives on the market or in stores today have a sata interface that is not compatible. your system could support a sata drive but it would mean also getting a cable, activating the port in the bios, etc... not worth the effort. also, installation instructions are found on support.dell.com then clicking on 'manuals' from the left hand column, selecting your machine and then selecting the 'service' manual. your second optical drive is functionally the same as the model i suggested from newegg. the one from newegg is a bit faster (22x vs your 8x) but unless you are burning discs all day it isn't that much of a difference. since you have the other drive i wouldn't do a thing. your dvdrw can do everything the defective cdrw was able to do and more (it also burns and reads dvds). and you don't need two drives to make a copy of a disc, you merely have to swap the original for the blank when prompted by the burning software. |
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