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#1
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Confirm motherboard diagnosis?
I am a novice with a 1 1/2 year old Compaq F730US laptop that has been
diagnosed with a dead motherboard. Is there any way I can confirm this diagnosis myself before I buy a new laptop? I am not confident of local repair shops and estimates get costly fast. Thanks in advance... Bob |
#2
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Confirm motherboard diagnosis?
"Bob Newman" wrote in message ... I am a novice with a 1 1/2 year old Compaq F730US laptop that has been diagnosed with a dead motherboard. Is there any way I can confirm this diagnosis myself before I buy a new laptop? I am not confident of local repair shops and estimates get costly fast. Thanks in advance... Bob Is the machine 100% dead? |
#3
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Confirm motherboard diagnosis?
"philo" wrote in message ... "Bob Newman" wrote in message ... I am a novice with a 1 1/2 year old Compaq F730US laptop that has been diagnosed with a dead motherboard. Is there any way I can confirm this diagnosis myself before I buy a new laptop? I am not confident of local repair shops and estimates get costly fast. Thanks in advance... Bob Is the machine 100% dead? Here is the history of the problem. At 1st the computer would lock up and have to be rebooted, it did this more and more frequently. Then when it tried to reboot it could not do so, the screen was completely blank. You could tell that the computer was trying to boot by looking at the drive lights. 1st the HD light would go on and then the light in the DVD drive would go on as it does during a boot up, it would keep cycling like that as if it was trying to boot even though the screen was blank. Now it does not even do that. The screen is still blanks, the HD & DVD lights do not light up. You can tell that the computer is turned on only by the power light... that I the only indication of life at this time. Bob |
#4
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Confirm motherboard diagnosis?
Bob Newman wrote: I am a novice with a 1 1/2 year old Compaq F730US laptop that has been diagnosed with a dead motherboard. Is there any way I can confirm this diagnosis myself before I buy a new laptop? I am not confident of local repair shops and estimates get costly fast. If you bought it with an American Express or Gold or Platinum Visa or Mastercard, it may still be covered by the card issuer's free extended warranty that doubles the manufacturer's standard warranty by up to another year. Amex and Visa are pretty good about honoring this coverage, but MC may require some effort. They told a friend of mine to spend $100 for a "professional" diagnosis on a bad hard drive that would cost less than that to replace and refused to reimburse him for that, but they finally agreed to refund the original charge if the HD was shipped to them. Have you tried an external monitor with the laptop, to see if the laptop does anything at all? Anything displayed could be useful for diagnosis. Also have you tried a different power pack? Don't buy one but borrow one, even if it's for a different brand computer, because it's the voltage and plug polarity that really matter, and I've used a Dell power pack on a Toshiba laptop)? If a different power pack doesn't help, then the power socket on the motherboard may be bad or, more likely, have come unsoldered (easy to fix, but few computer repair shops can do it competently). There are places like www.LaptopRepair101.com, www.NotebookReview.com, and www.FixYa.com have information about repairing laptops. Any repair shop should have a 100% clean record with the Better Business Bureau, accepts credit cards, and is a factory authorized repair center for Compaq/HP. Also avoid shops where employees say "no problem" or sound pretentious because those are signs of incompetence and dishonesty. |
#5
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Confirm motherboard diagnosis?
"Bob Newman" wrote in message ... "philo" wrote in message ... "Bob Newman" wrote in message ... I am a novice with a 1 1/2 year old Compaq F730US laptop that has been diagnosed with a dead motherboard. Is there any way I can confirm this diagnosis myself before I buy a new laptop? I am not confident of local repair shops and estimates get costly fast. Thanks in advance... Bob Is the machine 100% dead? Here is the history of the problem. At 1st the computer would lock up and have to be rebooted, it did this more and more frequently. Then when it tried to reboot it could not do so, the screen was completely blank. You could tell that the computer was trying to boot by looking at the drive lights. 1st the HD light would go on and then the light in the DVD drive would go on as it does during a boot up, it would keep cycling like that as if it was trying to boot even though the screen was blank. Now it does not even do that. The screen is still blanks, the HD & DVD lights do not light up. You can tell that the computer is turned on only by the power light... that I the only indication of life at this time. Bob Well, the motherboard could be bad. but still there could be other things wrong. Try removing the battery and seeing if it will start with the power supply |
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