problem with ATI Radeon 9800 Pro - please help

"Buffalo" wrote in message
. ..
Adam wrote:
My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.

Look at :
http://www.xlr8yourmac.com/Graphics/...r_install.html


Thanks for the link. Just what I need to
clarify my understanding about these VGA coolers.

"Adam" wrote in message
t...
My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.



One word........HEAT

"Venom" wrote in message
...
Adam wrote:
My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


I use 3 X 9800 Pro and 1 x 9800XT video cards with no problems. All
computers are running XP Pro.
I have had no problems with the stock coolers on these cards although I have
read where it might be better to fit bigger aftermarket coolers. As I type
this my 9800XT is running at 35 degrees C. (Everest) so I have left the
stock cooler alone untill such times as I need to replace a fan.
I did have trouble once with the molex connector on one of the cards. I
guess I must not have pressed the PSU connector in hard enough and that
caused a bad connection to the card blackening one of the pins. I cleaned
the pin and socket and all is well again. the problems I was having at that
time sounded like the problems you are having.
You could also try getting a friend to run your card in his computer just to
see how it goes.


Good info. Thanks!

I'll have to double check the power (molex?) connector on
the card again. Might be hard to find another system with
an AGP slot since AGP has pretty much been replaced.
But, I'll keep it in mind.

"Steph" wrote in message news:HUuzi.87675$rX4.70649@pd7urf2no...

"Adam" wrote in message
t...
My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.



One word........HEAT


That's about as concise and precise as it gets. ;o)

In article , "Adam" wrote:

"RobV" wrote in message
...
Adam wrote:
"RobV" wrote in message
...
Adam wrote:
My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.

Sounds like the card went bad. However, it can't hurt to uninstall,
then install the latest drivers for the card (if it lets you get that
far).


Good idea ... I'll uninstall and reinstall.

I still don't have a good feeling about that
fan not spinning though. What's the best way to cool that Radeon
chip?
Add a card (in Slot 1) with a fan blowing at the AGP video card?
Is there such a card? Or, am I getting imaginative? ;o)

As Ron mentioned, yes there is a fan mounted on a PCI slot so you blow
cool air on the card. For now, leave the side off the computer and get
a small (or large) fan blowing cool air into the computer. That will
help determine if it's heat related alone, and not a card failure also.


Thanks for the info. I checked with the seller and
found out that this video card is still under warranty since
I only purchased it around Thanksgiving 2006.
And, I can either send it back to the seller or ATI.
Is it better to send it directly to ATI?

It took me about 3 weeks to get it to ATI and back. They changed their
shipping address and never bothered to change the info on their online RMA
info. So UPS had to take an extra 5 days to forward it from one address in New
York all the way up to some drop ship place in Niagra Falls area. Then 3 weeks
later i get a replacement card, not the same one but same model shipped from
some warehouse in texas.

Still happy since this was and extra AGP card for use in a beater gaming
system for the kids but the card that was sent back looks in fine, new, clean
condition

I haven't had a cover on my system for a long time.
I don't have any (big / small) fans around. So,
I used Dust Off to blow cool air directly on the chip.
It helped but only briefly. The system is currently off.
I will let it cool before powering it up again.
It might work for a minute.

Replace the fan.

Randy

"Adam" wrote in message
t...

"RobV" wrote in message
...
Adam wrote:
My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.

Sounds like the card went bad. However, it can't hurt to uninstall,
then install the latest drivers for the card (if it lets you get that
far).


Good idea ... I'll uninstall and reinstall.

I still don't have a good feeling about that
fan not spinning though. What's the best way to cool that Radeon chip?
Add a card (in Slot 1) with a fan blowing at the AGP video card?
Is there such a card? Or, am I getting imaginative? ;o)

I just replaced an ATI 9800 Pro AGP that came in my brother in laws
Dell tower. It had multiple, broad streaks across the screen.
I was able to clear it up for a few minutes at a time by removing the
card, cleaning the contacts, and reinstalling, but if I tapped the card
I could instantly bring the bug back. Might be a bad solder joint or
failed connection someplace on the card. Replaced it with a ATI X1650
512 AGP, which met his price point and was on sale locally. Good
enough. I also changed out his power supply. Dell used a 250 watt
supply. The spec for the 9800 said use a 300w PS, and I think the x1650
wanted at least a 350w PS.

Steve

"Adam" wrote in message
. net...

"Buffalo" wrote in message
. ..
Adam wrote:
My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.

Look at :
http://www.xlr8yourmac.com/Graphics/...ilencer_instal
l.html


Thanks for the link. Just what I need to
clarify my understanding about these VGA coolers.


After removing the fan and heatsink, what's the best way to
remove the residual thermal compound from the GPU?
Is there a good website with pictures and instructions?
That stuff is all over the GPU (as expected) and beyond.

In the following link ...
http://www.xlr8yourmac.com/Graphics/...cer_install2.h
tml#storytop
what are those dots around the GPU?

Adam wrote:


After removing the fan and heatsink, what's the best way to
remove the residual thermal compound from the GPU?
Is there a good website with pictures and instructions?
That stuff is all over the GPU (as expected) and beyond.

In the following link ...
http://www.xlr8yourmac.com/Graphics/...cer_install2.h
tml#storytop
what are those dots around the GPU?



Arctic Silver ACN-60ML (2-PC-SET) Thermal material Remover & Surface Purifier - $6
http://www.newegg.com/Product/Produc...82E16835100010

The dots are filter capacitors and/or resistors for configuration. The
heatsink should rest on the silicon die, and not on those components.
Sometimes there will be a gasket material around the edge of the
chip, to prevent the heatsink from contacting the silicon die on
an angle, and potentially chipping the silicon die.

http://www.xlr8yourmac.com/Graphics/..._GPU_clean.jpg

Paul

"Adam" wrote in message
et...

"Adam" wrote in message
. net...

"Buffalo" wrote in message
. ..
Adam wrote:
My current setup is as follows ...

Asus A7V133 [rev 1.05. (with dot)] with VIA 4in1 driver v4.43
AMD Athlon XP 1600+
AGP Slot: Video - 128MB ATI Radeon 9800 Pro
PCI Slot 1: -----
PCI Slot 2: NIC - 3Com 3C905C-TX-M
PCI Slot 3: Sound - Creative Labs SB Live! 5.1
PCI Slot 4: USB Card
PCI Slot 5: -----
Operating System: Windows 98 Second Edition


The problem started creeping up last night ...
- bad pixels appear randomly on the screen
- the system freezes when I move the mouse
- something was mildly burning / overheating


I powered off the system overnight. Turned it back on this morning.
It worked briefly. Then, the problem started up again.
On one reboot, I got the following message ...

"You have not connected the power extension cable to
your Radeon 9800 video card
Please refer to the "Getting Started Guide" for
proper hardware installation !!!"

After removing the video card, cleaning and reinserting,
the message (above) went away. But, I noticed that
the fan on the video card was not spinning. So,
my guess is that the video card is overheating.
Hopefully, this can be fixed somehow. Any ideas?

Also, I now get the following "warning" message ...

"The ATI Control Panel failed to initialize because
no ATI driver is installed, or ATI driver is not working properly.
The ATI Control Panel will now exit."

And, the only display setting that works is 640 x 480
It will not take any other resolution.

Look at :

http://www.xlr8yourmac.com/Graphics/...ilencer_instal
l.html


Thanks for the link. Just what I need to
clarify my understanding about these VGA coolers.


After removing the fan and heatsink, what's the best way to
remove the residual thermal compound from the GPU?
Is there a good website with pictures and instructions?
That stuff is all over the GPU (as expected) and beyond.

In the following link ...

http://www.xlr8yourmac.com/Graphics/...cer_install2.h
tml#storytop
what are those dots around the GPU

Rubbing alcohol seems to work fine.
Just the raised portion of the GPU is what you need to clean.
Don't scrape over those 'white dots' or you will be minus a video card. They
are electronic components such as resistors,etc.
When you apply the new paste, just a little dab will do it. It basically
just fills in the tiny voids that can trap air.
The more polished the mating surfaces are, the less heatsink paste is
required.
If they were perfectly polished, no paste would be required. Air is an
insulator.
If it is too thick, it will act as an insulator and slow down the heat
transfer.
Google the proper way to apply it.