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Hp LaserJet 2000 series problems
Hello
I work in a company which runs Novell. We have alot Hp 2000 series network printers witch are set up using ndps in novell. Our problem is that these printers always appear offline in novell and people can not print on them. We have been solving this by shutting the printers down and pressing the go button and holding it down while turning the printer on. Also sometimes we get an I/O error on the printers and we use the same solution to solve that. I/O error usually meens that they have got another ip address but that is not the case. These printers don't have a display so it is very hard to see what is going on on the printers. We have up to 50 2000 printers so this is causing some problems with our print server. Has anybody seen this before. Some help would be appriciated |
#2
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Have you tried giving each of the printers a static IP, rather than rely
on DHCP? Ester wrote: Hello I work in a company which runs Novell. We have alot Hp 2000 series network printers witch are set up using ndps in novell. Our problem is that these printers always appear offline in novell and people can not print on them. We have been solving this by shutting the printers down and pressing the go button and holding it down while turning the printer on. Also sometimes we get an I/O error on the printers and we use the same solution to solve that. I/O error usually meens that they have got another ip address but that is not the case. These printers don't have a display so it is very hard to see what is going on on the printers. We have up to 50 2000 printers so this is causing some problems with our print server. Has anybody seen this before. Some help would be appriciated |
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