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Optical Drive Problems
Running a XPS Gen4, with XPpro/Media Center.
When attempting to read a DVD that could be read in the past in the DVD-writer, I am getting a blue screen of text and crashed PC. A CD with audio files plays OK and the Word Perfect CDrom boots w/o problems. The error message on blue screen of text begins with: "A device driver attempting to corrupt the system has been caught. The faulty driver currently on the kernel stack must be replaced with a working version. " Tech Info: STOP: 0x000000C4 ( 0x00000081, 0x84C846D0, 0x00000042, 0x00000000 ) Where am I to find a working version, etc. ? Recently had problem with SONIC software. Reinstalled and both RecordNow and MyDVD and also Cyberlink's PowerDVD start up w/o problems Any suggestions on how to repair this fault? Regards, de ~ Vince ~ |
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"Vince" wrote in message ... Running a XPS Gen4, with XPpro/Media Center. When attempting to read a DVD that could be read in the past in the DVD-writer, I am getting a blue screen of text and crashed PC. A CD with audio files plays OK and the Word Perfect CDrom boots w/o problems. The error message on blue screen of text begins with: "A device driver attempting to corrupt the system has been caught. The faulty driver currently on the kernel stack must be replaced with a working version. " Tech Info: STOP: 0x000000C4 ( 0x00000081, 0x84C846D0, 0x00000042, 0x00000000 ) Where am I to find a working version, etc. ? Recently had problem with SONIC software. Reinstalled and both RecordNow and MyDVD and also Cyberlink's PowerDVD start up w/o problems Any suggestions on how to repair this fault? Regards, de ~ Vince ~ There should be a little more to your error message that I am assuming you left out. I am guessing an issue with the DVD software conflict Try this http://support.microsoft.com/default...b;en-us;325672 |
#3
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On Fri, 1 Jul 2005 10:55:31 -0400, "PC Medic" wrote:
"Vince" wrote in message .. . Running a XPS Gen4, with XPpro/Media Center. When attempting to read a DVD that could be read in the past in the DVD-writer, I am getting a blue screen of text and crashed PC. A CD with audio files plays OK and the Word Perfect CDrom boots w/o problems. The error message on blue screen of text begins with: "A device driver attempting to corrupt the system has been caught. The faulty driver currently on the kernel stack must be replaced with a working version. " Tech Info: STOP: 0x000000C4 ( 0x00000081, 0x84C846D0, 0x00000042, 0x00000000 ) Where am I to find a working version, etc. ? Recently had problem with SONIC software. Reinstalled and both RecordNow and MyDVD and also Cyberlink's PowerDVD start up w/o problems Any suggestions on how to repair this fault? Regards, de ~ Vince ~ There should be a little more to your error message that I am assuming you left out. I am guessing an issue with the DVD software conflict Try this http://support.microsoft.com/default...b;en-us;325672 Yes, I left out what I thought was not too important, like contact service administrator, go to F8 and Safe Mode... Well, I placed a call to Dell Tech Support. After waiting for about 20 mins was told that I was connected into the wrong queue, since it is an XPS. So, I was transferred, with minimal wait time. Tech from India instructed me to use F8 key and then used regdit for some lines in HKey Local Machine. "Lower filters" was then deleted per his quidance. That did not correct the problem fully. But, found that there was a conflict MusicMatch Jukebox. That program was removed. Reading from either drive is working OKay now. I have yet to try burning a CD or DVD. |
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