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#1
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Installing a printer
I have been trying to install a HP 2200 DN on my WinXP box, but at the
end of the add printer wizzard I get a "Operation cannot be performed" error with no further explanation. It does not seem to matter which printer I'm trying to install I still get the same error... The problem is getting a bit critical as I need to print some stuff for my exams, so any hints on how to solve this issue would be greatly apperciated. ... Mads Munch |
#2
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Installing a printer
Mads Munch wrote:
I have been trying to install a HP 2200 DN on my WinXP box, but at the end of the add printer wizzard I get a "Operation cannot be performed" error with no further explanation. It does not seem to matter which printer I'm trying to install I still get the same error... The problem is getting a bit critical as I need to print some stuff for my exams, so any hints on how to solve this issue would be greatly apperciated. How is the printer connected? If network, suspect the Windows "firewall". If you've created a network port with the appropriate printer address once before, choose it rather than 'create new port'. For reference: http://groups.google.com/group/comp....5d43f25?hl=en& If nothing else works, print to a file and FTP that to the printer. -- Warren Block * Rapid City, South Dakota * USA |
#3
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Installing a printer
Mads Munch wrote:
I have been trying to install a HP 2200 DN on my WinXP box, but at the end of the add printer wizzard I get a "Operation cannot be performed" error with no further explanation. It does not seem to matter which printer I'm trying to install I still get the same error... The problem is getting a bit critical as I need to print some stuff for my exams, so any hints on how to solve this issue would be greatly apperciated. .. Mads Munch How are you connecting the printer? I see it is a network version, are you connecting it using a parallel cable or ethernet. If ethernet is it directly connected to the PC or via a router or similar? The reason for the question is that if this is a network installation you have to set the ip address in the printer and it can't be done from the printer front panel. If you are using a parallel cable are you installing using the CD or the WinXP internal drivers? You say " It does not seem to matter which printer I'm trying to install I still get the same error.", can you explain what that means? Are you referring to PCL versus PS drivers? Tony Tony MS MVP Printing/Imaging |
#4
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Installing a printer
On May 18, 10:48 pm, Tony wrote:
Mads Munch wrote: I have been trying to install a HP 2200 DN on my WinXP box, but at the end of the add printer wizzard I get a "Operation cannot be performed" error with no further explanation. It does not seem to matter which printer I'm trying to install I still get the same error... The problem is getting a bit critical as I need to print some stuff for my exams, so any hints on how to solve this issue would be greatly apperciated. .. Mads Munch How are you connecting the printer? I see it is a network version, are you connecting it using a parallel cable or ethernet. If ethernet is it directly connected to the PC or via a router or similar? The reason for the question is that if this is a network installation you have to set the ip address in the printer and it can't be done from the printer front panel. If you are using a parallel cable are you installing using the CD or the WinXP internal drivers? You say " It does not seem to matter which printer I'm trying to install I still get the same error.", can you explain what that means? Are you referring to PCL versus PS drivers? Tony Tony MS MVP Printing/Imaging Hi Tony, thanks for your reply. It's connected to the ethernet, via a network switch. My computer can ping the printer with no probs and the printer IP has been set using the web interface. I have tried using the XP internal drivers and those downloaded from HP's site. tried deactivating the Windows Firewall, no effect. I have tried installing other printers (differenf models/makes) before and I have got the same message "The printer driver wasn't installed. The operation could not be performed" (translated from Danish). Also tried the PCL6 and PS drivers, same thing. .... Mads |
#5
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Installing a printer
On May 18, 10:37 pm, Warren Block wrote:
Mads Munch wrote: I have been trying to install a HP 2200 DN on my WinXP box, but at the end of the add printer wizzard I get a "Operation cannot be performed" error with no further explanation. It does not seem to matter which printer I'm trying to install I still get the same error... The problem is getting a bit critical as I need to print some stuff for my exams, so any hints on how to solve this issue would be greatly apperciated. How is the printer connected? If network, suspect the Windows "firewall". If you've created a network port with the appropriate printer address once before, choose it rather than 'create new port'. For reference: http://groups.google.com/group/comp....g/850d68c775d4... If nothing else works, print to a file and FTP that to the printer. -- Warren Block * Rapid City, South Dakota * USA Hello Warren, thanks for your reply. Disabling the firewall didn't seem to have any effect on my ability to install the printer. ... Mads |
#6
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Installing a printer
Mads Munch wrote:
On May 18, 10:48 pm, Tony wrote: Mads Munch wrote: I have been trying to install a HP 2200 DN on my WinXP box, but at the end of the add printer wizzard I get a "Operation cannot be performed" error with no further explanation. It does not seem to matter which printer I'm trying to install I still get the same error... The problem is getting a bit critical as I need to print some stuff for my exams, so any hints on how to solve this issue would be greatly apperciated. .. Mads Munch How are you connecting the printer? I see it is a network version, are you connecting it using a parallel cable or ethernet. If ethernet is it directly connected to the PC or via a router or similar? The reason for the question is that if this is a network installation you have to set the ip address in the printer and it can't be done from the printer front panel. If you are using a parallel cable are you installing using the CD or the WinXP internal drivers? You say " It does not seem to matter which printer I'm trying to install I still get the same error.", can you explain what that means? Are you referring to PCL versus PS drivers? Tony Tony MS MVP Printing/Imaging Hi Tony, thanks for your reply. It's connected to the ethernet, via a network switch. My computer can ping the printer with no probs and the printer IP has been set using the web interface. I have tried using the XP internal drivers and those downloaded from HP's site. tried deactivating the Windows Firewall, no effect. I have tried installing other printers (differenf models/makes) before and I have got the same message "The printer driver wasn't installed. The operation could not be performed" (translated from Danish). Also tried the PCL6 and PS drivers, same thing. ... Mads Is it possible to bypass the switch temporarily and see if you can install with a direct ethernet connection? Otherwise i'm not sure this is a driver or printer issue, you may be better off asking for help in microsoft.public.windowsxp.print_fax, there are some very helpful folk there or you can try http://forums1.itrc.hp.com/service/f...5&familyId=412 They are also extremely helpful but the forum is focussed mainly on hardware and I suspect this is an OS related issue. Good luck Tony |
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