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HP Deskjet 5740 / NO COLOR



 
 
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Old December 27th 05, 08:30 PM posted to comp.periphs.printers
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Default HP Deskjet 5740 / NO COLOR

Hello all,

I hope someone can help me!

I purchased a HP Deskjet 5740 and I installed the Black and Color ink
cartridges.

I can not print color, only black.

I scoured HP troubleshooting to no avail. I contacted HP, unfortunately
no resolution.

I thought it was a configuration issue, because when I go into the
maintenance area and I try to perform maintenance on color - I get a
message stating that color is not configured.

After 50 sheets of paper I still can't get color! -

The drivers where installed a few days ago, I'm using USB


Any help will be highly appreciated!!!!

Thanks

Al

 




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