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Must cycle printer power off then on before it prints
I'm helping a friend install a Konica/Minolta 1350W b&w laser printer
connected via the USB to a HP laptop with Vista. The drivers installed okay. When I go to print a test page, nothing happens unless I first turn the printer off, then on. If I then attempt to print the same test page again, it won't print until I cycle the printer power off then on. The test page is the one from the Printers/Properties option. I haven't tried printing anything else. Thanks for your help. Ray |
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Must cycle printer power off then on before it prints
Ray K wrote:
I'm helping a friend install a Konica/Minolta 1350W b&w laser printer connected via the USB to a HP laptop with Vista. The drivers installed okay. When I go to print a test page, nothing happens unless I first turn the printer off, then on. If I then attempt to print the same test page again, it won't print until I cycle the printer power off then on. The test page is the one from the Printers/Properties option. I haven't tried printing anything else. Thanks for your help. Ray Here's Konica's reply. Solved the problem. I wonder why Vista isn't set from the factory the way Konica says. Ray K. ************************************************** ***************** Dear Ray K Thank you for contacting us. From your e-mail comments, I see that you can print after you restart your computer. -------------------------------- If the test pages only print after you restart the computer is because on vista their is a security issue and you need to turn off User account Controls: see below. 1. Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are connected to a network domain), and then clicking User Accounts. 2. Click Turn User Account Control on or off. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Select the Use User Account Control (UAC) to help protect your computer check box to turn on UAC, or clear the check box to turn off UAC, and then click OK. |
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