If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
HP Deskjet 6980 Color Cartridge
I have an HP6980 that uses the 97 color cartridge. I have refilled it
only two times and now I get an "blinking light" error and printer will not print. I have done a hard, soft reset, system reboot to no avail. Printer prints OK with only the black cartridge (96). I have refilled the previous 97 cartridge many, many times bedore replacing it. Is there a work-around where I can continue to use this color cartridge? It is less than 4 months old. What is there in the system or cartridge that won't let it print when it thinks it is empty? Thanks, Dave C. |
#2
|
|||
|
|||
HP Deskjet 6980 Color Cartridge
"Dave C." wrote in message
: I have an HP6980 that uses the 97 color cartridge. I have refilled it only two times and now I get an "blinking light" error and printer will not print. I have done a hard, soft reset, system reboot to no avail. Printer prints OK with only the black cartridge (96). I have refilled the previous 97 cartridge many, many times before replacing it. Is there a work-around where I can continue to use this color cartridge? It is less than 4 months old. What is there in the system or cartridge that won't let it print when it thinks it is empty? The printer will print just fine with a cartridge that it thinks is empty, but it will refuse to print if it fails certain electrical tests. If too many electrical connections are open or shorted the cartridge will be rejected. One thing you can do is to remove the cartridge and clean the contacts on the cartridge and in the printer as shown here (different cartridges, same principle): http://h20000.www2.hp.com/bizsupport...ectID=bpa02060 You should also check the carriage and make sure the x-bias spring has not become dislodged and damaged the flex circuitry, see http://h10025.www1.hp.com/ewfrf/wc/d...od uct=467982 Regards, Bob Headrick, MS MVP Printing/Imaging |
#3
|
|||
|
|||
HP Deskjet 6980 Color Cartridge
On Jun 18, 1:45*am, "Bob Headrick" wrote:
"Dave C." wrote in message : I have an HP6980 that uses the 97 color cartridge. *I have refilled it only two times and now I get an "blinking light" error and printer will not print. *I have done a hard, soft reset, system reboot to no avail. *Printer prints OK with only the black cartridge (96). I have refilled the previous 97 cartridge many, many times before replacing it. *Is there a work-around where I can continue to use this color cartridge? *It is less than 4 months old. *What is there in the system or cartridge that won't let it print when it thinks it is empty? The printer will print just fine with a cartridge that it thinks is empty, but it will refuse to print if it fails certain electrical tests. * If too many electrical connections are open or shorted the cartridge will be rejected. *One thing you can do is to remove the cartridge and clean the contacts on the cartridge and in the printer as shown here (different cartridges, same principle):http://h20000.www2.hp.com/bizsupport...nt.jsp?objectI... * You should also check the carriage and make sure the x-bias spring has not become dislodged and damaged the flex circuitry, seehttp://h10025.www1.hp.com/ewfrf/wc/document?docname=c01189393&cc=us&l... Regards, Bob Headrick, MS MVP Printing/Imaging Thanks, Bob, for the information. I went through the tests, and the cartridge still is rejected. I will be getting a fresh cartridge tomorrow and go from there. (My local retailer is out of stock oddly enough.) If it is the printer and not a cartridge issue, which at this point do not think so, I'll have to decide what to do. In general, I guess I should handle cartridges with care. Once I get a cartridge, I'll update this thread. Dave C. PS Thanks for your presence here on this newsgroup. |
#4
|
|||
|
|||
HP Deskjet 6980 Color Cartridge
On Jun 19, 4:34*pm, "Dave C." wrote:
On Jun 18, 1:45*am, "Bob Headrick" wrote: "Dave C." wrote in message : I have an HP6980 that uses the 97 color cartridge. *I have refilled it only two times and now I get an "blinking light" error and printer will not print. *I have done a hard, soft reset, system reboot to no avail. *Printer prints OK with only the black cartridge (96). I have refilled the previous 97 cartridge many, many times before replacing it. *Is there a work-around where I can continue to use this color cartridge? *It is less than 4 months old. *What is there in the system or cartridge that won't let it print when it thinks it is empty? The printer will print just fine with a cartridge that it thinks is empty, but it will refuse to print if it fails certain electrical tests.. * If too many electrical connections are open or shorted the cartridge will be rejected. *One thing you can do is to remove the cartridge and clean the contacts on the cartridge and in the printer as shown here (different cartridges, same principle):http://h20000.www2.hp.com/bizsupport...nt.jsp?objectI... * You should also check the carriage and make sure the x-bias spring has not become dislodged and damaged the flex circuitry, seehttp://h10025.www1.hp.com/ewfrf/wc/document?docname=c01189393&cc=us&l... Regards, Bob Headrick, MS MVP Printing/Imaging Thanks, Bob, for the information. *I went through the tests, and the cartridge still is rejected. *I will be getting a fresh cartridge tomorrow and go from there. *(My local retailer is out of stock oddly enough.) *If it is the printer and not a cartridge issue, which at this point do not think so, I'll have to decide what to do. *In general, I guess I should handle cartridges with care. Once I get a cartridge, I'll update this thread. Dave C. PS *Thanks for your presence here on this newsgroup.- Hide quoted text - - Show quoted text - Bob, the new cartridge worked perfectly. Again, I suppose I should be extra careful handling them. Thanks for the links regarding cleaning and printer resetting. Regards, Dave C. |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Resetting HP Deskjet 6980 | Dave C.[_2_] | Printers | 3 | February 23rd 08 02:23 AM |
HP DeskJet 6980 Ink Status | Darrel | Printers | 2 | February 4th 08 06:29 PM |
HP Deskjet 6980 Problem | Dave C.[_2_] | Printers | 6 | October 2nd 07 08:50 PM |
Testing HP DeskJet 870Cxi without color cartridge | Bart Elffers | Printers | 2 | January 12th 04 04:58 PM |
HP 842C Deskjet printer color cartridge refill problem | printerguy | Printers | 1 | July 17th 03 04:07 PM |