Ebuyer - I s'pose it had to happen

Well The moral of the story is not to buy from ebuyer anymore. Anyone
recommend a reliable and cheap hardware supplier? (not SCAN!)

wrote:
Well The moral of the story is not to buy from ebuyer anymore. Anyone
recommend a reliable and cheap hardware supplier? (not SCAN!)

its the first real issue I've had with them.

The second order card has arrived and is working just fine and to
compensate for the first order, they've given me a five pound credit off
next purchase.

Looks like its all sorted in the end - frustrating but sorted.

g.

On Sat, 22 Jan 2005 16:27:35 +0000, Fat Freddy's Cat
wrote:

wrote:
Well The moral of the story is not to buy from ebuyer anymore. Anyone
recommend a reliable and cheap hardware supplier? (not SCAN!)

its the first real issue I've had with them.

The second order card has arrived and is working just fine and to
compensate for the first order, they've given me a five pound credit off
next purchase.

Looks like its all sorted in the end - frustrating but sorted.

g.


They concluded the errors on my order by refunding to my card instead
of sending the correct item and when I pointed this out to them I
received an email more or less amounting to tough we don't care.

They used to be the best value on the net, they are now terrible.
It's great getting well priced items but in my case waiting three
weeks, dealing with the hassels of their non existant communications
system it really is no longer worth it.

Give them a miss if you value your sanity

Phil_M wrote:


Give them a miss if you value your sanity

I wish I had. I placed an order with them for next day delivery over two
weeks ago. Most of the order took 4 days to arrive and the most
expensive item (a CF GPS card) was missing; they'd sent a CF card modem
instead. My RMA request has been sitting at "Management Referral" for 11
days and eNote enquiries are ignored. Fortunately the order was over
£100 and I paid by credit card to I'm passing the problem over to my
credit card company. I'll also contact trading standards. I'll never
deal with this bunch of cowboys again though.

wrote:

Ebuyer are totally unreliable and if something goes wrong there is
now no point of contact, I have been a big eBuyer fan for the last 4
years, now that they have got rid of the phones (what sort of company
does that?????) you can forget it. Don't get gear from them anymore.

Agreed. Ended up with a duplicate order due to the cart crashing.

Charged twice (£450 x 2), took them five days to respond to my "please
cancel the duplicate order" e-note by which time the kit had arrived.

Now 7 days and counting for an RMA number. And my credit card co don't want
to know so they're about to get the tablet.

"shaun" wrote in message
...
wrote:

Ebuyer are totally unreliable and if something goes wrong there is
now no point of contact, I have been a big eBuyer fan for the last 4
years, now that they have got rid of the phones (what sort of company
does that?????) you can forget it. Don't get gear from them anymore.

Agreed. Ended up with a duplicate order due to the cart crashing.

Charged twice (£450 x 2), took them five days to respond to my "please
cancel the duplicate order" e-note by which time the kit had arrived.

Now 7 days and counting for an RMA number. And my credit card co don't
want
to know so they're about to get the tablet.



I guess I've just been lucky, never had a problem with Ebuyer, now OcUK
don't get me started ....

BillL