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Dell 8300 Desktops - Anyone getting a system battery voltage low warning ? Dell can't figure out what to do....
Is anyone wrestling like I am with a system battery voltage low
warning at boot from my 4 month old Dell 8300 system? It just started happening the other day. From my research in the various Dell forums it appears to be a common problem with these systems and even some older 8200 systems that Dell won't fully acknowledge. Dell's suggestions range from the normal tech support lame bios tweaking answers of clearing nvram and system event log , resetting factory deafults to even reseating/replacing the system battery. Believe or not another fix seems to hinge upon the use of certain surge suppressors, including the Belkin ones that Dell sells to you on-line with their systems. Apparently certain surge suppressors don't allow the system battery to recharge so they suggest connecting directly to the wall outlet to correct the problem (What about surge protection and warranty then Dell?) or trying a more expensive suppressor (What brand and/or what specifications, Dell?). None of the proposed solutions works consistently on every system all the time or even at all. In some instances the warning just may even go away. The battery replacement/reseating and surge suppressor use solutions seem to get the most votes of confidence or at least some limited success. Go figure...My question to Dell is What gives?. How about a real solution, on-site support or a replacement system instead. Dell will try anything so they don't have to honor a valid warranty with real time service. A new computer shouldn't experience problems like this one, especially the new expensive one I purchased from Dell. |
#2
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My 8300 is going on 8 months old and doesn't exhibit this problem.
wrote in message ... Is anyone wrestling like I am with a system battery voltage low warning at boot from my 4 month old Dell 8300 system? It just started happening the other day. From my research in the various Dell forums it appears to be a common problem with these systems and even some older 8200 systems that Dell won't fully acknowledge. Dell's suggestions range from the normal tech support lame bios tweaking answers of clearing nvram and system event log , resetting factory deafults to even reseating/replacing the system battery. Believe or not another fix seems to hinge upon the use of certain surge suppressors, including the Belkin ones that Dell sells to you on-line with their systems. Apparently certain surge suppressors don't allow the system battery to recharge so they suggest connecting directly to the wall outlet to correct the problem (What about surge protection and warranty then Dell?) or trying a more expensive suppressor (What brand and/or what specifications, Dell?). None of the proposed solutions works consistently on every system all the time or even at all. In some instances the warning just may even go away. The battery replacement/reseating and surge suppressor use solutions seem to get the most votes of confidence or at least some limited success. Go figure...My question to Dell is What gives?. How about a real solution, on-site support or a replacement system instead. Dell will try anything so they don't have to honor a valid warranty with real time service. A new computer shouldn't experience problems like this one, especially the new expensive one I purchased from Dell. |
#3
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A friend has the exact same problem with his 8300. Dell suggested replacing
the battery but he hasn't tried that yet. wrote in message ... Is anyone wrestling like I am with a system battery voltage low warning at boot from my 4 month old Dell 8300 system? It just started happening the other day. From my research in the various Dell forums it appears to be a common problem with these systems and even some older 8200 systems that Dell won't fully acknowledge. Dell's suggestions range from the normal tech support lame bios tweaking answers of clearing nvram and system event log , resetting factory deafults to even reseating/replacing the system battery. Believe or not another fix seems to hinge upon the use of certain surge suppressors, including the Belkin ones that Dell sells to you on-line with their systems. Apparently certain surge suppressors don't allow the system battery to recharge so they suggest connecting directly to the wall outlet to correct the problem (What about surge protection and warranty then Dell?) or trying a more expensive suppressor (What brand and/or what specifications, Dell?). None of the proposed solutions works consistently on every system all the time or even at all. In some instances the warning just may even go away. The battery replacement/reseating and surge suppressor use solutions seem to get the most votes of confidence or at least some limited success. Go figure...My question to Dell is What gives?. How about a real solution, on-site support or a replacement system instead. Dell will try anything so they don't have to honor a valid warranty with real time service. A new computer shouldn't experience problems like this one, especially the new expensive one I purchased from Dell. |
#4
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#6
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Thanks w_ tom for your thesis on surge protectors, Dah... I'm not a
believer of Dell's mish mash, I'm just passing on the Dell Forum discussion results. You might want to also try reading some of those solutions, including the surge protector solution, explainable or not as they may seem @ http://forums.us.dell.com/supportfor...ssage.id=22620 before engaging your brain again. Another technically naive poster, Hah........... On Sun, 04 Apr 2004 15:20:11 -0400, w_tom wrote: In New Mexico, another fix seems to hinge upon performing a rain dance if computer is placed center of a dance circle. Surge protector solution is classic urban myth. Protector remains inert - does absolutely nothing - until AC mains voltage exceeds a threshold or let-through voltage. That voltage is even printed on every box - typically 330 volts. Funny thing about numbers. Numbers are avoided to promote urban myths. Surge protector does nothing until 120 VAC exceed 300+ volts. Where, pray tell, does a plug-in protector have anything to do with a low voltage battery recharge? Rain dance has been proven repeatedly to be a more reliable solution - if research was performed in real world forums. If surge protector did not permit battery to recharge, then surge protector also did not permit computer to power on. Posted by is classic urban myth promoted by junk science reasoning. There also was no looting in Iraq because Rumsfeld said so. A quote from Rumsfeld is sufficient to be called proof? Another technically naive poster in some newsgroup says surge protectors can cause batteries to not recharge? No wonder some corporate executives must go overseas to find competent employees. Some Americans, because they never learned concepts even taught in Junior High School science, will believe almost anything posted. wrote: Is anyone wrestling like I am with a system battery voltage low warning at boot from my 4 month old Dell 8300 system? It just started happening the other day. From my research in the various Dell forums it appears to be a common problem with these systems and even some older 8200 systems that Dell won't fully acknowledge. Dell's suggestions range from the normal tech support lame bios tweaking answers of clearing nvram and system event log , resetting factory deafults to even reseating/replacing the system battery. Believe or not another fix seems to hinge upon the use of certain surge suppressors, including the Belkin ones that Dell sells to you on-line with their systems. Apparently certain surge suppressors don't allow the system battery to recharge so they suggest connecting directly to the wall outlet to correct the problem (What about surge protection and warranty then Dell?) or trying a more expensive suppressor (What brand and/or what specifications, Dell?). None of the proposed solutions works consistently on every system all the time or even at all. In some instances the warning just may even go away. The battery replacement/reseating and surge suppressor use solutions seem to get the most votes of confidence or at least some limited success. Go figure...My question to Dell is What gives?. How about a real solution, on-site support or a replacement system instead. Dell will try anything so they don't have to honor a valid warranty with real time service. A new computer shouldn't experience problems like this one, especially the new expensive one I purchased from Dell. |
#7
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Yep, I had this problem also, I just pressed on the battery inside and rebooted the PC, and since then the problem has gone. Maybe you can try this also. Same here on my 8250. The message appeared in first few weeks, I pressed down on the battery, no message for about a year now. |
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