If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Lost Internet Connectivity
I'm the unofficial go-to guy for computer problems at work, and I
have a problem that I think is beyond me. This morning, my boss turned on his computer, and had no internet. Nothing had been touched since he last used the computer, when everything worked fine. No one had even been in his office, except when an employee came in to clean. However, the network worked -- he could send/receive files with other computers on the network -- but neither Intenet Explorer nor AOL could connect to the internet. At first, this was the only apparent error, but after I started switching NICs, I got something else. The Local Area Connection became labeled "limited or no connectivity" and when I clicked "repair" under the support tab of the Local Area Connection Status window, it failed because the IP address could not be renewed. As you can see below, I tried a lot of things, and nothing has worked. I've ran out of ideas. Please, any suggestions??? What doesn't work: Update programs can't connect to the internet AOL can't connect to the internet IE can't connect to the internet Will not successfully ping 192.168.0.1 or 192.168.1.0 ipconfig does not list a default gateway address ipconfig does not list a DNS suffix What works: The network -- all computers that can typically be accessed by this computer can be accessed, and can access this computer Other computers on the network can access the internet All hardware seems to be working correctly Will successfully ping IP address of computer (169.254.?.?) Will successfully ping 127.0.0.1 What I've tried: Ran Spykiller Ran Ad-Aware SE Personal (latest definitions) Ran Norton Anti-virus 2002 (latest definitions) Did a System Restore to 3-2-06 (when internet worked) Unplugged/replugged power to switch Switched NIC with known working NIC Put NIC in known working PCI slot Plugged PC into known working outlet/cable Computer has been rebooted multiple times throughout all this (obviously) Description of network Cable broadband (I believe) All of the computers (9) are plugged into a Linksys 16-port switch (sorry, no model #). I have no idea what the switch is plugged into. There is a D-link wireless router (sorry, no model #) plugged into the switch, which works fine. The OS(s) used The computer with the problems is running XP PRO SP2 Five other computers are running the same One computer is running XP PRO SP1 Two computers are running Windows 98 (1 SE, 1 Regular (I believe)) (One of these lost internet connectivity last week, not sure if this is related) Please, any ideas would be appreciated. An obvious question, but have you tried changing cables? |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Internet connection problem with A7N8X-E DELUXE and WIFI-b | Dr Teeth | Asus Motherboards | 2 | August 26th 04 04:30 PM |
"MILLIONAIRE AT 31... ON THE INTERNET – LISTEN TO HOW HE'S DOING IT" | arthur ortiz | Homebuilt PC's | 0 | April 17th 04 02:26 AM |
Gov at taxing Internet Again! | T.R. | Gateway Computers | 6 | November 18th 03 12:06 AM |
IMac G4 OS X / Linksys router/PC to internet thru a DirectWay satelite HELP!! | Wade Herod | Gateway Computers | 1 | August 14th 03 02:04 PM |
Internet Explorer errors | Who Cares | Gateway Computers | 6 | August 4th 03 08:16 PM |