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EUREKA! Success with Solo 9500 Internal Screen Turnoff.
You know, it's fashionable to badmoth Gateway in general these days,
especially Support. As a desperation parting shot I emailed Gateway Support and told them that I didn't have a utlity to manage the ATI adapter on my Solo 9500 and that I wanted to use an external LCD monitor and turn the primary laptop screen off. Back came a prompt polite reply giving me a link to a Gateway download site for ATI Mobility 128 AGP 4X Drivers and Utility.These I downloaded and installed and, after correcting the display resolution, found that the LCD/CRT button on the keyboard now worked. I have achieved my objective and have turned the native monitor on my 9500 Laptop off and am operating on an external LCD screen. Why didn'i write to them in the first place? At the same time I want to thank Ben and Bill very much for their considerable time and effort. Regards, Denzil. |
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EUREKA! Success with Solo 9500 Internal Screen Turnoff.
On Jan 30, 11:21*pm, "Denzil Hathway" wrote:
You know, it's fashionable to badmoth Gateway in general these days, especially Support. As a desperation parting shot I emailed Gateway Support and told them that I didn't have a utlity to manage the ATI adapter on my Solo 9500 and that I wanted to use an external LCD monitor and turn the primary laptop screen off. Back came a prompt polite reply giving me a link to a Gateway download site for ATI Mobility 128 AGP 4X Drivers and Utility.These I downloaded and installed and, after correcting the display resolution, found that the LCD/CRT button on the keyboard now worked. I have achieved my objective and have turned the native monitor on my 9500 Laptop off and am operating on an external LCD screen. Why didn'i write to them in the first place? At the same time I want to thank Ben and Bill very much for their considerable time and effort. Regards, Denzil. Please post the link for others to use. |
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EUREKA! Success with Solo 9500 Internal Screen Turnoff.
In ,
Denzil Hathway typed on Fri, 30 Jan 2009 21:21:32 -0700: You know, it's fashionable to badmoth Gateway in general these days, especially Support. As a desperation parting shot I emailed Gateway Support and told them that I didn't have a utlity to manage the ATI adapter on my Solo 9500 and that I wanted to use an external LCD monitor and turn the primary laptop screen off. Back came a prompt polite reply giving me a link to a Gateway download site for ATI Mobility 128 AGP 4X Drivers and Utility.These I downloaded and installed and, after correcting the display resolution, found that the LCD/CRT button on the keyboard now worked. I have achieved my objective and have turned the native monitor on my 9500 Laptop off and am operating on an external LCD screen. Why didn'i write to them in the first place? At the same time I want to thank Ben and Bill very much for their considerable time and effort. Regards, Denzil. Amazing! And glad to hear it all worked out and we are all much smarter because of it. -- Bill 2 Gateway MX6124 - Windows XP SP2 3 Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC 2 Asus EEE PC 702G8 ~ 1GB RAM ~ 16GB-SDHC Windows XP SP2 ~ Xandros Linux - Puppy - Ubuntu |
#4
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EUREKA! Success with Solo 9500 Internal Screen Turnoff.
Denzil Hathway wrote:
You know, it's fashionable to badmoth Gateway in general these days, especially Support. As a desperation parting shot I emailed Gateway Support and told them that I didn't have a utlity to manage the ATI adapter on my Solo 9500 and that I wanted to use an external LCD monitor and turn the primary laptop screen off. Back came a prompt polite reply giving me a link to a Gateway download site for ATI Mobility 128 AGP 4X Drivers and Utility.These I downloaded and installed and, after correcting the display resolution, found that the LCD/CRT button on the keyboard now worked. I have achieved my objective and have turned the native monitor on my 9500 Laptop off and am operating on an external LCD screen. Why didn'i write to them in the first place? At the same time I want to thank Ben and Bill very much for their considerable time and effort. Regards, Denzil. WOW! This is definitely exceptional tech support by Gateway! After all, the 9500 is at least 7 years old. Congrats to their new management at Acer... Ben Myers |
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