Gateway desktop help

My son has a MFBTX6C1DX210S, which I bought for him a while back. He
recently had some XP updates and he could not reboot after the installation.
It would start then stop and say " no signal" He cannot get into safe mode.
F8 etc etc doesn't work. He lives a good distance from me so I cant be there
to see for myself. He also cannot find the original XP disk to try and
repair.

I checked the Gateway site and based on the serial number they no longer
support it but some other MPC company which I cant locate. I would try and
buy the disks if possible

He has tried unplugging power supply, unplugging monitor and nothing works

Any tips or suggestions on what may resolve the problem would be
appreciated. My google search hasn't turned up anything

Many thanks

Bill

Bill wrote:
My son has a MFBTX6C1DX210S, which I bought for him a while back. He
recently had some XP updates and he could not reboot after the installation.
It would start then stop and say " no signal" He cannot get into safe mode.
F8 etc etc doesn't work. He lives a good distance from me so I cant be there
to see for myself. He also cannot find the original XP disk to try and
repair.

I checked the Gateway site and based on the serial number they no longer
support it but some other MPC company which I cant locate. I would try and
buy the disks if possible

He has tried unplugging power supply, unplugging monitor and nothing works

Any tips or suggestions on what may resolve the problem would be
appreciated. My google search hasn't turned up anything

Many thanks

Bill



Bill,

ICK! What else can one say?

Your son's computer was evidently bought through a large corporation or
government agency. Gateway sold off its big customer business to MPC,
who have since pretty much vanished.

His best bet is to spend the bucks on an XP Pro CD or to get a copy from
someone. Most any XP Pro CD will do to boot the system and do a repair
of the XP software. The system has an Intel BTX motherboard, so it
undoubtedly has a SATA drive. For this, your son needs an XP Pro CD
with either Service Pack 2 or Service Pack 3 integrated in. If he tries
a repair with earlier XP Pro, it will fail because the CD does not have
SATA drive support built in... Ben Myers

"Ben Myers" wrote in message
...
Bill wrote:
My son has a MFBTX6C1DX210S, which I bought for him a while back. He
recently had some XP updates and he could not reboot after the
installation. It would start then stop and say " no signal" He cannot get
into safe mode. F8 etc etc doesn't work. He lives a good distance from me
so I cant be there to see for myself. He also cannot find the original XP
disk to try and repair.

I checked the Gateway site and based on the serial number they no longer
support it but some other MPC company which I cant locate. I would try
and buy the disks if possible

He has tried unplugging power supply, unplugging monitor and nothing
works

Any tips or suggestions on what may resolve the problem would be
appreciated. My google search hasn't turned up anything

Many thanks

Bill

Bill,

ICK! What else can one say?

Your son's computer was evidently bought through a large corporation or
government agency. Gateway sold off its big customer business to MPC, who
have since pretty much vanished.

His best bet is to spend the bucks on an XP Pro CD or to get a copy from
someone. Most any XP Pro CD will do to boot the system and do a repair of
the XP software. The system has an Intel BTX motherboard, so it
undoubtedly has a SATA drive. For this, your son needs an XP Pro CD with
either Service Pack 2 or Service Pack 3 integrated in. If he tries a
repair with earlier XP Pro, it will fail because the CD does not have SATA
drive support built in... Ben Myers

ICK is right Ben :-)

I bought it as a regular consumer from Gateway online as a gift for him when
he was moving North.
It has the regular XP home version so I guess he will have to buy or borrow
a copy as you suggest

Thanks as usual for the reply
Bill

Bill wrote:
"Ben Myers" wrote in message
...
Bill wrote:
My son has a MFBTX6C1DX210S, which I bought for him a while back. He
recently had some XP updates and he could not reboot after the
installation. It would start then stop and say " no signal" He cannot get
into safe mode. F8 etc etc doesn't work. He lives a good distance from me
so I cant be there to see for myself. He also cannot find the original XP
disk to try and repair.

I checked the Gateway site and based on the serial number they no longer
support it but some other MPC company which I cant locate. I would try
and buy the disks if possible

He has tried unplugging power supply, unplugging monitor and nothing
works

Any tips or suggestions on what may resolve the problem would be
appreciated. My google search hasn't turned up anything

Many thanks

Bill
Bill,

ICK! What else can one say?

Your son's computer was evidently bought through a large corporation or
government agency. Gateway sold off its big customer business to MPC, who
have since pretty much vanished.

His best bet is to spend the bucks on an XP Pro CD or to get a copy from
someone. Most any XP Pro CD will do to boot the system and do a repair of
the XP software. The system has an Intel BTX motherboard, so it
undoubtedly has a SATA drive. For this, your son needs an XP Pro CD with
either Service Pack 2 or Service Pack 3 integrated in. If he tries a
repair with earlier XP Pro, it will fail because the CD does not have SATA
drive support built in... Ben Myers

ICK is right Ben :-)

I bought it as a regular consumer from Gateway online as a gift for him when
he was moving North.
It has the regular XP home version so I guess he will have to buy or borrow
a copy as you suggest

Thanks as usual for the reply
Bill



FWIW, A Dell XP Home version will do, because he could use a nifty
little program called Keyfinder to change the product key in the system
to match what is on the sticker on the system. You do so before doing
the on-line product activation nonsense, after which the software is
activated, legit, etc etc. So I have been told... Ben Myers

"Ben Myers" wrote in message
...
Bill wrote:
"Ben Myers" wrote in message
...
Bill wrote:
My son has a MFBTX6C1DX210S, which I bought for him a while back. He
recently had some XP updates and he could not reboot after the
installation. It would start then stop and say " no signal" He cannot
get into safe mode. F8 etc etc doesn't work. He lives a good distance
from me so I cant be there to see for myself. He also cannot find the
original XP disk to try and repair.

I checked the Gateway site and based on the serial number they no
longer support it but some other MPC company which I cant locate. I
would try and buy the disks if possible

He has tried unplugging power supply, unplugging monitor and nothing
works

Any tips or suggestions on what may resolve the problem would be
appreciated. My google search hasn't turned up anything

Many thanks

Bill
Bill,

ICK! What else can one say?

Your son's computer was evidently bought through a large corporation or
government agency. Gateway sold off its big customer business to MPC,
who have since pretty much vanished.

His best bet is to spend the bucks on an XP Pro CD or to get a copy from
someone. Most any XP Pro CD will do to boot the system and do a repair
of the XP software. The system has an Intel BTX motherboard, so it
undoubtedly has a SATA drive. For this, your son needs an XP Pro CD
with either Service Pack 2 or Service Pack 3 integrated in. If he tries
a repair with earlier XP Pro, it will fail because the CD does not have
SATA drive support built in... Ben Myers

ICK is right Ben :-)

I bought it as a regular consumer from Gateway online as a gift for him
when he was moving North.
It has the regular XP home version so I guess he will have to buy or
borrow a copy as you suggest

Thanks as usual for the reply
Bill

FWIW, A Dell XP Home version will do, because he could use a nifty little
program called Keyfinder to change the product key in the system to match
what is on the sticker on the system. You do so before doing the on-line
product activation nonsense, after which the software is activated, legit,
etc etc. So I have been told... Ben Myers

Thanks for the tip
Bill