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#1
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Problem installing USB printers on Dell 4500
So far I have never been able to install either a HP Laserjet or EPSON
Stylus USB printer on our Dell Dimension 4500. Anyone have any suggestions. Thanks |
#2
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Some printer driver installs want you to connect up the printer first, then run
the install. Others want you to install first, then hook up the printer. Many printer software installs for USB printers fail to work properly if their rigid pain-in-the-backside rules are not followed exactly. Check USB cable connections at both ends. Possibly try another USB cable? Long USB cables sometimes do not work worth a darn. I had to replace a 50' USB cable which my client wanted, connecting the printer instead to another computer with a much shorter cable. Then his USB printer began working like a real printer. That's about all I can suggest without any further symptoms which you need to provide, e.g. error messages, etc... Ben Myers On Fri, 20 Aug 2004 19:08:16 -0700, "Paul Filion" wrote: So far I have never been able to install either a HP Laserjet or EPSON Stylus USB printer on our Dell Dimension 4500. Anyone have any suggestions. Thanks |
#3
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Hi Ben,
To verify the printer and USB cable, I successfully installed the printer on our Dell Laptop but have not been successful on the Dell Dimension 4550. I had the same problem a while back trying to install a HP LaserJet and gave up and installed it on another PC. Seems I cannot install a USB printer on this Dimension for some reason. I have installed a USB scanner, memory card reader, digital camera with no issues. Wondering if printers require more power from the USB port than other USB devices. When I plugin the printer Windows XP recognizes new hardware are USB printer but not that it is a EPSON Stylus R200 like the laptop did. ben_myers_spam_me_not @ charter.net (Ben Myers) wrote in message ... Some printer driver installs want you to connect up the printer first, then run the install. Others want you to install first, then hook up the printer. Many printer software installs for USB printers fail to work properly if their rigid pain-in-the-backside rules are not followed exactly. Check USB cable connections at both ends. Possibly try another USB cable? Long USB cables sometimes do not work worth a darn. I had to replace a 50' USB cable which my client wanted, connecting the printer instead to another computer with a much shorter cable. Then his USB printer began working like a real printer. That's about all I can suggest without any further symptoms which you need to provide, e.g. error messages, etc... Ben Myers On Fri, 20 Aug 2004 19:08:16 -0700, "Paul Filion" wrote: So far I have never been able to install either a HP Laserjet or EPSON Stylus USB printer on our Dell Dimension 4500. Anyone have any suggestions. Thanks |
#4
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Paul Filion wrote:
So far I have never been able to install either a HP Laserjet or EPSON Stylus USB printer on our Dell Dimension 4500. Anyone have any suggestions. Thanks Is your user account fully administrative? Q |
#5
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"Quaoar" wrote in message ... Paul Filion wrote: So far I have never been able to install either a HP Laserjet or EPSON Stylus USB printer on our Dell Dimension 4500. Anyone have any suggestions. Thanks Is your user account fully administrative? Q Yes it is. |
#6
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Interface and Connectivity
a.. USB 1.1 for PC and Macintosh connection b.. Front and rear USB ports for computer connection only (not simultaneous) "Paul Filion" wrote in message news:d8yVc.81412$Oi.53383@fed1read04... So far I have never been able to install either a HP Laserjet or EPSON Stylus USB printer on our Dell Dimension 4500. Anyone have any suggestions. Thanks |
#7
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More information on the exact symptoms would help. Is it a 4500 or 4550?
You mention both in your two posts. My Dimension 4550 has: Epson 1270 inkjet Samsung ML1710 Laser Epson 7600 inkjet All attached via USB. The Epson 7600 is a 24 inch wide rollpaper photo printer, so it's a pretty big printer and it works fine. The same machine has a Hauppauge WinTV USB PVR2, a USB Wireless keyboard and mouse, a Seiko label printer and three USB2 hard drives attached. Tom "Paul Filion" wrote in message news:d8yVc.81412$Oi.53383@fed1read04... So far I have never been able to install either a HP Laserjet or EPSON Stylus USB printer on our Dell Dimension 4500. Anyone have any suggestions. Thanks |
#8
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I made a typo on the original post, it is a Dimension 4550.
On this system I have a USB HP Scanjet 3500C, USB mouse, usb memory card reader, and have connected a digital camera all with no issue. The original printer I have was a parallel printer and then wanted to add a HP Laserjet but had no success and ended up installing on another system and then accessed it through our home network. At this time I thought it might be a HP driver issue. Now I purchased the EPSON Stylus PHOTO R200 mainly for the feature of CD/DVD printing capability. Since this printer will not install on this Dimension 4550 I suspect something wrong on this Dell. Regarding the HP LaserJet I had successfully installed it on our Dell Laptop and another Dimension 4550. The only real difference I could find between the two Dimension systems is the one were the USB printer installs successfully has bios version A02 while the other Dimension as a newer bios, A08. I tried to go back to an older bios but it would not let me. I tried installing the EPSON on the laptop and it installed with no problems so I know the printer is ok and the USB cable is ok. It appears that the problem is that the printer is not being identified as what it's full description is, only as a USB printer and then when it looks for an entry in the inf file it can't find it. Thanks, Paul Computer: Operating System Microsoft Windows XP Home Edition OS Service Pack Service Pack 2 Internet Explorer 6.0.2900.2180 Computer Name DELL266 (Dell In Den) User Name Paul Logon Domain DELL266 Motherboard: CPU Type Intel Pentium 4A, 2657 MHz (5 x 531) Motherboard Name Dell Computer Corporation Dimension 4550 Motherboard Chipset Intel Brookdale i845PE System Memory 512 MB (PC2700 DDR SDRAM) BIOS Type Phoenix (09/23/03) Communication Port Communications Port (COM1) Communication Port ECP Printer Port (LPT1) Display: Video Adapter NVIDIA GeForce4 MX 420 (64 MB) 3D Accelerator nVIDIA GeForce4 MX 420 Monitor ViewSonic A90 (NP93101116) Multimedia: Audio Adapter IC Ensemble M Audio Audiophile Storage: Disk Drive WDC WD16 00JB-00DUA3 SCSI Disk Device Disk Drive WDC WD300BB-75DEA0 Disk Drive WDC WD800BB-53BSA0 Optical Drive _NEC DVD+RW ND-1100A (DVD:4x/2.4x/12x, CD:16x/10x/40x DVD+RW) Optical Drive AXV CD/DVD-ROM SCSI CdRom Device (Virtual DVD-ROM) Optical Drive AXV CD/DVD-ROM SCSI CdRom Device (Virtual DVD-ROM) Optical Drive NERO IMAGEDRIVE2 SCSI CdRom Device (Virtual CD-ROM) Partitions: C: (NTFS) 28568 MB E: (NTFS) 76316 MB G: (NTFS) 152625 MB Input: Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Mouse Logitech-compatible Mouse PS/2 Network: Network Adapter Intel(R) PRO/100 VE Network Connection Peripherals: Printer \\Linda\hp LaserJet 1012 Printer Auto Broderbund PDF Creator on KAYLA-COMPUTER Printer Auto HP DeskJet 880C Series Printer on KAYLA-COMPUTER Printer Auto HP DeskJet 882C on DELLDT Printer Auto hp LaserJet 1012 on DELLDT Printer Broderbund PDF Creator Printer DocuCom PDF Driver Printer FinePrint 2000 Printer hp deskjet 930c series USB Device HP Scanjet 3500c Series "Tom Scales" wrote in message ... More information on the exact symptoms would help. Is it a 4500 or 4550? You mention both in your two posts. My Dimension 4550 has: Epson 1270 inkjet Samsung ML1710 Laser Epson 7600 inkjet All attached via USB. The Epson 7600 is a 24 inch wide rollpaper photo printer, so it's a pretty big printer and it works fine. The same machine has a Hauppauge WinTV USB PVR2, a USB Wireless keyboard and mouse, a Seiko label printer and three USB2 hard drives attached. Tom "Paul Filion" wrote in message news:d8yVc.81412$Oi.53383@fed1read04... So far I have never been able to install either a HP Laserjet or EPSON Stylus USB printer on our Dell Dimension 4500. Anyone have any suggestions. Thanks |
#9
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"It appears that the problem is that the printer is not being identified as
what it's full description is, only as a USB printer and then when it looks for an entry in the inf file it can't find it." This is usually symptomatic of a faulty installation CD, i.e. one which does not properly take into account the software or maybe hardware conditions found on your computer. Faulty printer and scanner software installs are an absolute plague in this industry... Ben Myers SNIP |
#10
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Hi Ben.
That is exactly what I believe is happening also but I'm not sure about the faulty installation CD as I can install the printer on another system. I think it has something to do with the USB drivers. I tried removing the USB drivers and then rebooted but windows would then not find drivers for the USB host hubs. ben_myers_spam_me_not @ charter.net (Ben Myers) wrote in message ... "It appears that the problem is that the printer is not being identified as what it's full description is, only as a USB printer and then when it looks for an entry in the inf file it can't find it." This is usually symptomatic of a faulty installation CD, i.e. one which does not properly take into account the software or maybe hardware conditions found on your computer. Faulty printer and scanner software installs are an absolute plague in this industry... Ben Myers SNIP |
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