KBD, Mouse won't work

I've got a Dell Precision 390 running WinXP, with a wired Dell keyboard,
an ethernet connection, and a wireless nano MSFT mouse. I use it in my
garage, and it's been running fine for a long time.

Yesterday I decided to clean out the entire garage and move the machine
to another location in the garage. I unhooked everything, and a day
later, I reconnected everything, but...

The machine boots up, says found new optical mouse, human interface
device...and then the Found New Hardware Wizard appears, with the three
selections, but, neither the arrow keys on the kbd or the mouse will make
the mouse arrow on the screen move. Everytime I reboot/start, the same
thing happens.

F2 gets me to Startup, and F12 gets me Boot Selections, and in both of
these screens, the kbd works fine, and all settings look fine. When I
ESC/Exit out of either of these screens, the desktop loads up, and
repeats found new hardware...but still no input device works.

CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't
work...

F8 won't get me into Safe Mode

Could I have knocked something inside the machine loose while moving that
would cause this? Others had used the machine before moving, and perhaps
it has malware that I don't know about. I didn't load it up immediately
before the move. The move is from one side of the garage to the other
side.

Any ideas?

TIA - I hope this ng is still read by you guys. I haven't seen a new
post since mid-May.

On Monday, June 22, 2015 at 10:18:25 AM UTC-5, Boris wrote:
I've got a Dell Precision 390 running WinXP, with a wired Dell keyboard,
an ethernet connection, and a wireless nano MSFT mouse. I use it in my
garage, and it's been running fine for a long time.

Yesterday I decided to clean out the entire garage and move the machine
to another location in the garage. I unhooked everything, and a day
later, I reconnected everything, but...

The machine boots up, says found new optical mouse, human interface
device...and then the Found New Hardware Wizard appears, with the three
selections, but, neither the arrow keys on the kbd or the mouse will make
the mouse arrow on the screen move. Everytime I reboot/start, the same
thing happens.

F2 gets me to Startup, and F12 gets me Boot Selections, and in both of
these screens, the kbd works fine, and all settings look fine. When I
ESC/Exit out of either of these screens, the desktop loads up, and
repeats found new hardware...but still no input device works.

CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't
work...

F8 won't get me into Safe Mode

Could I have knocked something inside the machine loose while moving that
would cause this? Others had used the machine before moving, and perhaps
it has malware that I don't know about. I didn't load it up immediately
before the move. The move is from one side of the garage to the other
side.

Any ideas?

TIA - I hope this ng is still read by you guys. I haven't seen a new
post since mid-May.

Remove USB devices, reboot, and plug in each device...see how that goes...

Bob_Villa wrote in
:

On Monday, June 22, 2015 at 10:18:25 AM UTC-5, Boris wrote:
I've got a Dell Precision 390 running WinXP, with a wired Dell
keyboard, an ethernet connection, and a wireless nano MSFT mouse. I
use it in my garage, and it's been running fine for a long time.

Yesterday I decided to clean out the entire garage and move the
machine to another location in the garage. I unhooked everything,
and a day later, I reconnected everything, but...

The machine boots up, says found new optical mouse, human interface
device...and then the Found New Hardware Wizard appears, with the
three selections, but, neither the arrow keys on the kbd or the mouse
will make the mouse arrow on the screen move. Everytime I
reboot/start, the same thing happens.

F2 gets me to Startup, and F12 gets me Boot Selections, and in both
of these screens, the kbd works fine, and all settings look fine.
When I ESC/Exit out of either of these screens, the desktop loads up,
and repeats found new hardware...but still no input device works.

CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't
work...

F8 won't get me into Safe Mode

Could I have knocked something inside the machine loose while moving
that would cause this? Others had used the machine before moving,
and perhaps it has malware that I don't know about. I didn't load it
up immediately before the move. The move is from one side of the
garage to the other side.

Any ideas?

TIA - I hope this ng is still read by you guys. I haven't seen a new
post since mid-May.

Remove USB devices, reboot, and plug in each device...see how that
goes...


Been there. No go.

I did get into Safe Mode, but same problem.

Like I said before, the kbd is recocnized in the setup screens (F2 and
F12), but once the desktop boots up, neither kbd or mouse are recognized.

On Monday, June 22, 2015 at 11:18:25 AM UTC-4, Boris wrote:
I've got a Dell Precision 390 running WinXP, with a wired Dell keyboard,
an ethernet connection, and a wireless nano MSFT mouse. I use it in my
garage, and it's been running fine for a long time.

Yesterday I decided to clean out the entire garage and move the machine
to another location in the garage. I unhooked everything, and a day
later, I reconnected everything, but...

The machine boots up, says found new optical mouse, human interface
device...and then the Found New Hardware Wizard appears, with the three
selections, but, neither the arrow keys on the kbd or the mouse will make
the mouse arrow on the screen move. Everytime I reboot/start, the same
thing happens.

F2 gets me to Startup, and F12 gets me Boot Selections, and in both of
these screens, the kbd works fine, and all settings look fine. When I
ESC/Exit out of either of these screens, the desktop loads up, and
repeats found new hardware...but still no input device works.

CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't
work...

F8 won't get me into Safe Mode

Could I have knocked something inside the machine loose while moving that
would cause this? Others had used the machine before moving, and perhaps
it has malware that I don't know about. I didn't load it up immediately
before the move. The move is from one side of the garage to the other
side.

Any ideas?

TIA - I hope this ng is still read by you guys. I haven't seen a new
post since mid-May.

Possibly replace batteries in mouse? Or try a wired mouse, temporarily and as a test.

Examine USB ports. Plug keyboard into other USB ports. Try another keyboard?

This does seem like an odd one... Ben Myers

Ben Myers wrote in
:

On Monday, June 22, 2015 at 11:18:25 AM UTC-4, Boris wrote:
I've got a Dell Precision 390 running WinXP, with a wired Dell
keyboard, an ethernet connection, and a wireless nano MSFT mouse. I
use it in my garage, and it's been running fine for a long time.

Yesterday I decided to clean out the entire garage and move the
machine to another location in the garage. I unhooked everything,
and a day later, I reconnected everything, but...

The machine boots up, says found new optical mouse, human interface
device...and then the Found New Hardware Wizard appears, with the
three selections, but, neither the arrow keys on the kbd or the mouse
will make the mouse arrow on the screen move. Everytime I
reboot/start, the same thing happens.

F2 gets me to Startup, and F12 gets me Boot Selections, and in both
of these screens, the kbd works fine, and all settings look fine.
When I ESC/Exit out of either of these screens, the desktop loads up,
and repeats found new hardware...but still no input device works.

CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't
work...

F8 won't get me into Safe Mode

Could I have knocked something inside the machine loose while moving
that would cause this? Others had used the machine before moving,
and perhaps it has malware that I don't know about. I didn't load it
up immediately before the move. The move is from one side of the
garage to the other side.

Any ideas?

TIA - I hope this ng is still read by you guys. I haven't seen a new
post since mid-May.

Possibly replace batteries in mouse?
Did that.
Or try a wired mouse,
temporarily and as a test.
Did that.

Examine USB ports. Plug keyboard into other USB ports. Try another
keyboard?
Did that and that and that.

This does seem like an odd one... Ben Myers
Yep.

On Monday, June 22, 2015 at 10:18:25 AM UTC-5, Boris wrote:

This sounds real familiar...but I can't remember what I did? Have you tried PS2...or is it too new to have any? (probably a stupid question)

Bob_Villa wrote in
:

On Monday, June 22, 2015 at 10:18:25 AM UTC-5, Boris wrote:

This sounds real familiar...but I can't remember what I did? Have you
tried PS2...or is it too new to have any? (probably a stupid question)


I can't remember, but I think long ago I scrapped all my PS2 stuff, but
I'm not sure. I've got boxes and boxes of older pc stuff I could check,
but it's behind boxes and boxes of ... you get the idea. But, I guess
that's the next thing to do.

I do have all the drivers for the machine in a separate folder. I wonder
if I can connect the drive to another machine, and either do an sfc on
it, or, replace the chipset driver. Something tells me it's not possible
to run sfc on a non-primary drive, and messing with the chipset after
it's been installed could make a bigger mess.

I may just have to do a clean install.

On Wednesday, June 24, 2015 at 10:12:00 AM UTC-5, Boris wrote:

I may just have to do a clean install.

Restore to a previous date works well on XP!

Bob_Villa wrote in news:88358397-2f7b-4505-b549-
:

On Wednesday, June 24, 2015 at 10:12:00 AM UTC-5, Boris wrote:

I may just have to do a clean install.

Restore to a previous date works well on XP!

I'd love to try that, but I have no kbd or mouse when the desktop loads.

On Wednesday, June 24, 2015 at 7:37:25 PM UTC-5, Boris wrote:

I'd love to try that, but I have no kbd or mouse when the desktop loads.

Duh, point taken!