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#1
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Dabs - How long for RMA no?
Has anyone tried to return anything to Dabs lately?
I've been waiting 3 days so far for Dabs to send me an RMA no. after completing their Returns procedure online. They don't seem to reply to emails either. I ordered some items from Dabs. One was faulty and another was slightly damaged. b |
#2
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I have just today got mine. You could fill in another form, or just wait for
them to process it. Mine took a little longer than usual to process. "Bill L." wrote in message m... Has anyone tried to return anything to Dabs lately? I've been waiting 3 days so far for Dabs to send me an RMA no. after completing their Returns procedure online. They don't seem to reply to emails either. I ordered some items from Dabs. One was faulty and another was slightly damaged. b |
#3
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#5
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Just an update on the situation.
It's taken over two and a half weeks for Dabs to issue an RMA, but only after resending emails and answering further questions. They have been taking 2 to 4 days to respond to an email. The faulty goods have been collected after 3 weeks, and after 4 weeks we've been notified that credit notes to authorise refund has been issued. It's unclear whether the recent changes they've made to their website have resultsed in long response times, or whether 4 weeks is normal. |
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