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#1
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do i have a 9700 or 9700 PRO?
Ok, i bought a 9700 PRO online a couple of months ago. I had never learned
of the core/memory frequencies until yesterday, which are supposed to be 325 and 310 respectively. My system boots, and my omega drivers clock rate tells me it is running at 276.75/270. When i click use Bios defaults, it still boots up into 276/270. Also, when i'm using programs and it asks to make sure i want to use the default card, it says 'RADEON 9500 PRO/9700'. It also says that in my display options, and everywhere else that describes what card i have. Also, when i try to clock it up to 325/310 where it should be for a PRO, my system reverts to ****ty colors and resolution and says my device failed. My question is, did i get screwed and receive a 9700 and not a 9700 PRO, and why would it fail it it's intended clock speeds? -- www.geocities.com/mtb2k -my site |
#2
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Also, how do i find out for sure which card it is??
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#3
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"zlo" wrote in message news:_I6fb.482589$Oz4.326825@rwcrnsc54... Ok, i bought a 9700 PRO online a couple of months ago. I had never learned of the core/memory frequencies until yesterday, which are supposed to be 325 and 310 respectively. My system boots, and my omega drivers clock rate tells me it is running at 276.75/270. When i click use Bios defaults, it still boots up into 276/270. Also, when i'm using programs and it asks to make sure i want to use the default card, it says 'RADEON 9500 PRO/9700'. It also says that in my display options, and everywhere else that describes what card i have. Also, when i try to clock it up to 325/310 where it should be for a PRO, my system reverts to ****ty colors and resolution and says my device failed. My question is, did i get screwed and receive a 9700 and not a 9700 PRO, and why would it fail it it's intended clock speeds? -- www.geocities.com/mtb2k -my site 276/270 is the exact clock speed of a Non-Pro card AFAIK. The details you've provided indicate that your card is not a Pro. What brand of card is it? |
#4
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well it is a 'built by ati' card, but no particular brand like sapphire if
that is what you mean. it didn't come in a retail box. brown box with driver cd, and connecters for dvi or whatever. -- |
#5
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"zlo" wrote in message news:Hi7fb.673050$uu5.110073@sccrnsc04... well it is a 'built by ati' card, but no particular brand like sapphire if that is what you mean. it didn't come in a retail box. brown box with driver cd, and connecters for dvi or whatever. -- It definitely sounds like a non-Pro card, but I'm not sure how you can verify this. Where did you buy the card from? Did the guy over the counter say it was a Pro card or was it ordered over the web? |
#6
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"Paul Turnbull" wrote in message ... "zlo" wrote in message news:Hi7fb.673050$uu5.110073@sccrnsc04... well it is a 'built by ati' card, but no particular brand like sapphire if that is what you mean. it didn't come in a retail box. brown box with driver cd, and connecters for dvi or whatever. -- It definitely sounds like a non-Pro card, but I'm not sure how you can verify this. Where did you buy the card from? Did the guy over the counter say it was a Pro card or was it ordered over the web? Doh! Not thinking straight there. It's six in the morning over here! Do you have a email receipt? |
#7
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It was ordered from pcwonderinc.com. I do have a receipt for the item.
I notice that ATI says the part number has to start with a 102, and should be on a bar code sticker. Well, there is a place for the sticker on the card 'Place permanent P/N, Barcode, & S/N Product Label Here'. But there is not sticker.. and the PN number printed on the board itself starts with 109, and so it won't work with ATI site's product search. I am assuming the card is a regular 9700 since i cannot even clock it up to a Pro's normal speeds without it failing and reverting my desktop back to like 8 colors and crap resolution.. and since the clock rates match up with a 9700 coincidentally.... -- www.geocities.com/mtb2k -my site "Paul Turnbull" wrote in message ... "Paul Turnbull" wrote in message ... "zlo" wrote in message news:Hi7fb.673050$uu5.110073@sccrnsc04... well it is a 'built by ati' card, but no particular brand like sapphire if that is what you mean. it didn't come in a retail box. brown box with driver cd, and connecters for dvi or whatever. -- It definitely sounds like a non-Pro card, but I'm not sure how you can verify this. Where did you buy the card from? Did the guy over the counter say it was a Pro card or was it ordered over the web? Doh! Not thinking straight there. It's six in the morning over here! Do you have a email receipt? |
#8
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Seems they make this "mistake" quite a bit.
http://www.resellerratings.com/seller4741-p3.html "zlo" wrote in message news:Mr8fb.25918$%h1.16539@sccrnsc02... It was ordered from pcwonderinc.com. I do have a receipt for the item. I notice that ATI says the part number has to start with a 102, and should be on a bar code sticker. Well, there is a place for the sticker on the card 'Place permanent P/N, Barcode, & S/N Product Label Here'. But there is not sticker.. and the PN number printed on the board itself starts with 109, and so it won't work with ATI site's product search. I am assuming the card is a regular 9700 since i cannot even clock it up to a Pro's normal speeds without it failing and reverting my desktop back to like 8 colors and crap resolution.. and since the clock rates match up with a 9700 coincidentally.... -- www.geocities.com/mtb2k -my site "Paul Turnbull" wrote in message ... "Paul Turnbull" wrote in message ... "zlo" wrote in message news:Hi7fb.673050$uu5.110073@sccrnsc04... well it is a 'built by ati' card, but no particular brand like sapphire if that is what you mean. it didn't come in a retail box. brown box with driver cd, and connecters for dvi or whatever. -- It definitely sounds like a non-Pro card, but I'm not sure how you can verify this. Where did you buy the card from? Did the guy over the counter say it was a Pro card or was it ordered over the web? Doh! Not thinking straight there. It's six in the morning over here! Do you have a email receipt? |
#9
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"LeeB18509" wrote in message ... Seems they make this "mistake" quite a bit. http://www.resellerratings.com/seller4741-p3.html "zlo" wrote in message news:Mr8fb.25918$%h1.16539@sccrnsc02... It was ordered from pcwonderinc.com. I do have a receipt for the item. I notice that ATI says the part number has to start with a 102, and should be on a bar code sticker. Well, there is a place for the sticker on the card 'Place permanent P/N, Barcode, & S/N Product Label Here'. But there is not sticker.. and the PN number printed on the board itself starts with 109, and so it won't work with ATI site's product search. I am assuming the card is a regular 9700 since i cannot even clock it up to a Pro's normal speeds without it failing and reverting my desktop back to like 8 colors and crap resolution.. and since the clock rates match up with a 9700 coincidentally.... That comments page makes scary reading. Sounds like you've been shafted zlo - intentionally or not. You ordered a 9700 Pro and received a non-Pro. It's frightening to think how many people may not have noticed that they're running a slower card. I guess it's up to you now to send an email complete with receipt and the details of your non-Pro card demanding a replacement. If they deny responsibility, kindly provide them with that link. I'm not sure how the system works over your side of the pond though. Over here (UK) we have the Consumer Protection Act, a law that gives you extensive rights and can override a company's return policy. Do you have an equivalent? Keep us updated if anything happens. Good luck! |
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