Stay Away From Visiontek products - XTASY

Visiontek produces XTASY cards - Powered by ATI. I recommend that you
stay away from this company and their products. IF you have a problem
with your video card - broken that is - you will be down for a minimum
of 2-4 weeks. They do not offer advance exchange and they do not
service their products quickly. I was told that a technician would get
to it in a week or two. They had already had it for 3 days. For such a
critical component of a system they should offer much better support.
Consider yourself warned!!!!!!!!

On 1 Aug 2003 12:09:59 -0700, (LoPhat) wrote:

Visiontek produces XTASY cards - Powered by ATI. I recommend that you
stay away from this company and their products. IF you have a problem
with your video card - broken that is - you will be down for a minimum
of 2-4 weeks. They do not offer advance exchange and they do not
service their products quickly. I was told that a technician would get
to it in a week or two. They had already had it for 3 days. For such a
critical component of a system they should offer much better support.
Consider yourself warned!!!!!!!!

Welcome to the real world of customer support. Did you pay for a
warrantee with immediate replacement SLA?

Andrew.

On 1 Aug 2003 12:09:59 -0700, (LoPhat) wrote:

Visiontek

Didn't they go bankrupt last year ?

On Fri, 01 Aug 2003 22:34:11 +0200, wrote:

On 1 Aug 2003 12:09:59 -0700, (LoPhat) wrote:

Visiontek

Didn't they go bankrupt last year ?

They have been re-constituted and are now Ati partners.
They no longer produce nVidia boards.

Excellent bedfellows............. :-) :-)

The original poster should have posted his message to the Ati
newsgroup..............

John Lewis

wrote in message
news
On 1 Aug 2003 12:09:59 -0700, (LoPhat) wrote:

Visiontek

Didn't they go bankrupt last year ?

Yup and are now back selling ATI cards, supposedly they sued Nvidia over
"defective" 4200 chips a while back yet had no problems putting these same
chips in retail cards later