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#1
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i-Techcom.co.uk?
Has anyone else ordered from these guys? I ordered some software from them
last Wednesday. However, I'd not filled in the CVV #, so the order was cancelled. Early on Thursday evening I emailled them the number, and was told the order would be progressed, and I should have it within 3 days. Now, 1 week on, I have received nothing, and am starting to get worried. I've been emailling them every day without any response (except for the first email in which I sent the CVV number), and the LiveSupport is forever offline. Calling them is next on the cards I reckon. Any thoughts? |
#2
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Hi,
I ordered 3 copies of World of Warcraft on the 12th of March. Later that day my order was moved to 'processing', it is now the 20th and I still have received nothing. They were able to take the money out of my account on the 14th quite well but unfortunately seem unable to send me the goods that I've paid for. I've tried emailing them to no avail, ringing them only to be left ringing and ringing or finding a busy tone from where someone else is probably sharing the same fate. I've rung my credit card company and they are looking into freezing the payment but I don't know how successful it will be. If anyone has had any positive experiences with them I'd love to hear them, if you want my advice, don't go near them at all. ~Turps619 |
#3
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Ah, I also ordered World of Warcraft because they're the only company that
have it - now I know why. They haven't taken the payment yet, so I'll tell them to cancel the order and if they try to take payment I'll freeze it. Better off just pre-ordering from someone like Gameplay, at least you know it'll come April 8th. "Turps619" wrote in message oups.com... Hi, I ordered 3 copies of World of Warcraft on the 12th of March. Later that day my order was moved to 'processing', it is now the 20th and I still have received nothing. They were able to take the money out of my account on the 14th quite well but unfortunately seem unable to send me the goods that I've paid for. I've tried emailing them to no avail, ringing them only to be left ringing and ringing or finding a busy tone from where someone else is probably sharing the same fate. I've rung my credit card company and they are looking into freezing the payment but I don't know how successful it will be. If anyone has had any positive experiences with them I'd love to hear them, if you want my advice, don't go near them at all. ~Turps619 |
#4
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Further development, today I recieved this email...
"Thankyou for your recent order placed through our website. Due to an overwhelming number of orders we are currently experiencing a back-log of orders which we are working hard to clear. Any outstanding orders are being processed as quickly as possible and additional staff have been bought in to prevent any further delay. We apologise for any inconvenience this delay has caused and we appreciate your patience. Regards i-Tech Components Sales Team" Who knows what will happen next? I guess we'll have to wait and see if I ever get my games. ~Turps |
#5
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"Turps619" wrote in message
oups.com... Further development, today I recieved this email... "Thankyou for your recent order placed through our website. Due to an overwhelming number of orders we are currently experiencing a back-log of orders which we are working hard to clear. Any outstanding orders are being processed as quickly as possible and additional staff have been bought in to prevent any further delay. We apologise for any inconvenience this delay has caused and we appreciate your patience. Regards i-Tech Components Sales Team" Who knows what will happen next? I guess we'll have to wait and see if I ever get my games. ~Turps Yep, I got the same. I have a feeling they might try stalling until 8th April, when all stores are being restocked. |
#6
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Hi guys, glad to hear I'm not the only one. Guess what I ordered on
Tuesday 15th March, yep world of warcraft because they were the only guys to have it. I've also sent numerous emails and tried to telephone them, again with no response. I've not even had that email that some of you have mentioned. I'm going to ring my credit card company up tonight and tell them to cancel the order, just hope that they haven't taken the money yet. One things for sure, I'm never going to order from these guys again. Can you guys post here if you receive any more news either way, cheers. "Chris" wrote in message ... "Turps619" wrote in message oups.com... Further development, today I recieved this email... "Thankyou for your recent order placed through our website. Due to an overwhelming number of orders we are currently experiencing a back-log of orders which we are working hard to clear. Any outstanding orders are being processed as quickly as possible and additional staff have been bought in to prevent any further delay. We apologise for any inconvenience this delay has caused and we appreciate your patience. Regards i-Tech Components Sales Team" Who knows what will happen next? I guess we'll have to wait and see if I ever get my games. ~Turps Yep, I got the same. I have a feeling they might try stalling until 8th April, when all stores are being restocked. |
#7
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Chris wrote: "Turps619" wrote in message oups.com... Further development, today I recieved this email... "Thankyou for your recent order placed through our website. Due to an overwhelming number of orders we are currently experiencing a back-log of orders which we are working hard to clear. Any outstanding orders are being processed as quickly as possible and additional staff have been bought in to prevent any further delay. We apologise for any inconvenience this delay has caused and we appreciate your patience. Regards i-Tech Components Sales Team" Who knows what will happen next? I guess we'll have to wait and see if I ever get my games. ~Turps Yep, I got the same. I have a feeling they might try stalling until 8th April, when all stores are being restocked. |
#8
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I have had the same experience when ordering WOW from i-techcom, Im not sure what kind of operation they are pulling. I ordered on the 5th March noticing they were the only place with it in stock (although at the time i though it was too good to be true), they took payment on the 8th and still have yet to see what i have paid for. I did manage to speak to someone at i-techcom, which is a chore in its self as i am sure they leave the phone off the hook (brill customer service) and they said it would be here by the 18th - still aint here. I seriously am thinking of taking some kind of action ie Trading standards I do not recommend that anyone uses them there service is poor. |
#9
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I also purchased 3 games and none of them arrived. The money was taken
from my bank account. I did a little digging into the company and found out the following. The company address is a block of flats. The Telephone system is just 1 line. The money was taken from a point of sale machine at "The Corner Shop" in Chatham. After calling the Corner Shop, they denied all knowledge of the transaction and said they do not know I-tech nor do they sell on the internet. I then spoke to my bank who have advised me to contact the police and report this as a fraudulent transaction. I can then claim the monies from switch direct. I contacted I-tech through there "Contact Us" message board to advise them that I will be contacting the police and they even ignored this. I don't think I will ever see these games and maybe my money either. |
#10
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On Thu, 17 Mar 2005 18:51:09 -0000, "Chris" wrote:
Has anyone else ordered from these guys? I ordered some software from them last Wednesday. However, I'd not filled in the CVV #, so the order was cancelled. Early on Thursday evening I emailled them the number, and was told the order would be progressed, and I should have it within 3 days. Now, 1 week on, I have received nothing, and am starting to get worried. I've been emailling them every day without any response (except for the first email in which I sent the CVV number), and the LiveSupport is forever offline. Calling them is next on the cards I reckon. Any thoughts? Some Info on these guys. Doesnt look like they have been around very long..... FROM WHOIS Domain Name: i-techcom.co.uk Registrant: I-Tech Systems Registrant's Address: Unit 2 Medway City Estate Rochester Kent ME2 4JS GB Relevant Dates: Registered on: 04-Feb-2005 Renewal Date: 04-Feb-2007 Last updated: 05-Feb-2005 AND Companies House Name & Registered Office: I-TECH SYSTEMS & COMPONENTS LIMITED 358 HIGH STREET ROCHESTER KENT ME11DJ Company No. 05395727 Status: Active Date of Incorporation: 17/03/2005 Country of Origin: United Kingdom Company Type: Private Limited Company Accounting Reference Date: 31/03 Last Accounts Made Up To: (NONE AVAILABLE) Next Accounts Due: 17/01/2007 Last Return Made Up To: Next Return Due: 14/04/2006 |
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