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"Dell Inspiron SmartStep 250N" and 3 yr Extended Warranty



 
 
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  #1  
Old December 30th 05, 03:36 PM posted to alt.sys.pc-clone.dell
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Default "Dell Inspiron SmartStep 250N" and 3 yr Extended Warranty

January 2003 I bought this wreched lap top ....."Dell Inspiron
SmartStep 250N" with a 3 year extended warranty.

Can someone please post their saved copy of the extended warranty that
applied as of January 2003.

I may be paranoid but I suspect that Dell has changed the terms of
this extended warrantly ..... unilaterally.

I am dealing with their crack support team out of India .... and
getting no where ,,,, They just hang up on me and never return
promised phonecalls.

The issue is a failed battery.... I know they currently exclude
batteries from the 3 yr warranty ..... but when I bought the warranty
in 2003 I do not remember the battery being excluded from the 3 year
extended warranty



  #2  
Old December 30th 05, 07:22 PM posted to alt.sys.pc-clone.dell
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Default "Dell Inspiron SmartStep 250N" and 3 yr Extended Warranty

For as long as I've been here (around 6-7 years), the battery warranty has
never been beyond 1 year. It would kill them, since the useful life of a
battery is around 18 months.

"Dave Elliot" wrote in message
...
January 2003 I bought this wreched lap top ....."Dell Inspiron
SmartStep 250N" with a 3 year extended warranty.

Can someone please post their saved copy of the extended warranty that
applied as of January 2003.

I may be paranoid but I suspect that Dell has changed the terms of
this extended warrantly ..... unilaterally.

I am dealing with their crack support team out of India .... and
getting no where ,,,, They just hang up on me and never return
promised phonecalls.

The issue is a failed battery.... I know they currently exclude
batteries from the 3 yr warranty ..... but when I bought the warranty
in 2003 I do not remember the battery being excluded from the 3 year
extended warranty





  #3  
Old December 30th 05, 07:27 PM posted to alt.sys.pc-clone.dell
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Default "Dell Inspiron SmartStep 250N" and 3 yr Extended Warranty

Tom Scales wrote:
For as long as I've been here (around 6-7 years), the battery warranty has
never been beyond 1 year. It would kill them, since the useful life of a
battery is around 18 months.

"Dave Elliot" wrote in message
...
January 2003 I bought this wreched lap top ....."Dell Inspiron
SmartStep 250N" with a 3 year extended warranty.

Can someone please post their saved copy of the extended warranty that
applied as of January 2003.

I may be paranoid but I suspect that Dell has changed the terms of
this extended warrantly ..... unilaterally.

I am dealing with their crack support team out of India .... and
getting no where ,,,, They just hang up on me and never return
promised phonecalls.

The issue is a failed battery.... I know they currently exclude
batteries from the 3 yr warranty ..... but when I bought the warranty
in 2003 I do not remember the battery being excluded from the 3 year
extended warranty





I am a heavy notebook user, and my batteries usually last no more than 2
years. Mostly about 15-18 months.
  #4  
Old January 6th 06, 12:35 AM posted to alt.sys.pc-clone.dell
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Default "Dell Inspiron SmartStep 250N" and 3 yr Extended Warranty

SmartStep 250N" with a 3 year extended warranty.

Can someone please post their saved copy of the extended warranty that
applied as of January 2003.
The issue is a failed battery.... I know they currently exclude
batteries from the 3 yr warranty ..... but when I bought the warranty
in 2003 I do not remember the battery being excluded from the 3 year
extended warranty


I used the Internet Wayback Machine and checked the warrantee info that
existed on the Smartstep 200 & 250N as of January 2003.
According the info posted on their website, here's what they clearly stated

"Product batteries for portable computers are covered by warranty for only
the initial one-year period after system purchase.".

Sorry, you'll have to buy a new one. Try EBay.


 




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