problem with nero 5.5

Hi.

My problem is that when I click on Nero 5.5 it wont open and a windows
message stating that another programme is using imapi please close.
I close this in windows task manager and then try opening nero again. This
results in my system shutting down and re booting.
Windows states that it has recovered from a fatal error and cycle begins
again. I keep uninstalling and re installing but still the same problem.
I have not had any errors with nero 5.5 in the past with the same system.
Im using windows XP home with service pack 1 and all the updates.
The other cd burning software is in XP itself. I turned that off but still
the same problem. I also have the free real player installed that has some
burning software built in but I've never used that.
I tried nero 6 free demo and that worked but has now expired......
Any help to get nero working again would be appreciated

Adam wrote:

Hi.

My problem is that when I click on Nero 5.5 it wont open and a windows
message stating that another programme is using imapi please close.
I close this in windows task manager and then try opening nero again. This
results in my system shutting down and re booting.
Windows states that it has recovered from a fatal error and cycle begins
again. I keep uninstalling and re installing but still the same problem.
I have not had any errors with nero 5.5 in the past with the same system.
Im using windows XP home with service pack 1 and all the updates.
The other cd burning software is in XP itself. I turned that off but still
the same problem. I also have the free real player installed that has some
burning software built in but I've never used that.
I tried nero 6 free demo and that worked but has now expired......
Any help to get nero working again would be appreciated

See if there is a setting in Real to disable the burn plugin.

Turn off xp's IMAPI:

Control Panel, Administrative Tools, Computer Management, Services, and
double-click "IMAPI CD Burning", click Stop, then set "Startup type" as
"Disabled".

"Adam" wrote in message
...
Hi.

My problem is that when I click on Nero 5.5 it wont open and a windows
message stating that another programme is using imapi please close.
I close this in windows task manager and then try opening nero again. This
results in my system shutting down and re booting.
Windows states that it has recovered from a fatal error and cycle begins
again. I keep uninstalling and re installing but still the same problem.
I have not had any errors with nero 5.5 in the past with the same system.
Im using windows XP home with service pack 1 and all the updates.
The other cd burning software is in XP itself. I turned that off but still
the same problem. I also have the free real player installed that has some
burning software built in but I've never used that.
I tried nero 6 free demo and that worked but has now expired......
Any help to get nero working again would be appreciated


If it is not too late have you tried restoring your xp to a restore point
before this problem started? It sounds like a conflict with some files in
your operating system. Any other application that you installed about the
time this happened? ie dvd or video player.