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#21
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I's really no differ4ent at many stores...chain r therwise.....Compusa
does the same or worse. No sense getting angry...just take the business elsewhere. On Thu, 20 May 2004 11:47:50 -0400, "pedro itriago" wrote: They pulled the same stunt to me when looking for a toshiba satellite. Even worse, at the end nobody wanted to help me because "everyone is busy right now", but when they were attending me they interrupted every time to attend other customers. I got really ****ed of and told out loud that I was going to compusa instead (right across the street). Someone from a register came out to calm me down and that she would talk to the people in the computer section. It's really annoying when they tell you "no, that rebate is no longer available" and not only you previously talked to someone who told you there was that rebate, but also the sticker is still on display. |
#22
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#23
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That maybe the case of our fellow forumster, but mine was completely
different, even so, they could have managed to solve that problem in a different way. In my case, I was there, the sale was there and they just simply thought they could do a sale with other customer (which, btw, he lost too). It also shows that they really don't work on commissions, just plain salary, otherwise I couldn't explain their behavior. I went to compusa for something other than a laptop, I went for a complete custom-built computer and the sales guy was there with my all the times, caring for what I wanted & needed. It made for an incredible experience which allowed me to improvise on the spot and get some things I didn't think I needed before I entered the store, but allowed me to solve a great problem that created the new computer in my house. Bottom line, they got a bigger sale and a happy customer. I knew a different circuit city some years ago and I came to know many of the people working there because of how well they cared for their customers. It's a completely different story nowadays. -- Pole Dome Guitar Religion "If you choose not to decide you still have made a choice..." Rush "Walt" wrote in message ... I kind of hard time following your story since you seem to be using interchangeable the concept of a sale price and of a rebate. However, basically, you went to CC to buy a computer. Once there, you became uncertain of which model to get. So, you simply walked out without buying anything. You finally went back to CC after several days only to find out that you waited too long. The sale/rebate ended as scheduled. Well, sales end and rebates end all the time. That is just the way the world works. The phrase "you snooze, you loose" comes to mind. Of course, you want to bully the CC manager into giving you an exception. Basically, sales and rebates end as scheduled for everyone except you, right? You walked out that first time without buying anything, and you want to make that CC's fault. I guess you feel that since you told CC "I'd be back Wednesday" that you had "dibs" on the sale/rebates until then. However, just how many people say "I'll be back" and never actually come back? Matter of fact, I would think that a phrase like "I'll be back" is like "I'll call you" or "Let's have lunch sometime". Just a way to depart and leave someone. I would not fault the salesperson for taking it to be a meaningless phrase that it is. Sure, it would be nice if the CC manager made an exception for you, and give you the sale price/rebate after they ended. However, that doesn't make the manager, or CC, "bad" for not doing so. MikeW wrote: This is unbelievable. IMO, Avoid Circuit City at all costs after what they just pulled on me. |
#24
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#25
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bill wrote in
news:MPG.1b16ac13d10cb05e989733@localhost: New sheep are born every day. Yes...and because of things like this exhibition of no concern for principle we are raising a generation that took 60 years to build a WWII memorial. MikeW |
#26
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"Kylesb" wrote in :
stop whining! Thank you, Arnold! MikeW |
#27
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"S.Lewis" wrote in
: Perhaps a blessing; if they treated you this way upfront, then imagine how they would treat you once they had your money after the sale. Yes...as I'm looking at a new Projection TV to the tune of $3,000+. Now I know that if something went wrong within 24 hours it would be "call the manufacturer." Thanks, MikeW P.S. Last time spent posting on this issue. Apparently many here are quite qualified to be CC salesmen. |
#28
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Dr Teeth wrote in
: The principle is that you tried to buy a product after the offer ended. *You* are in the wrong and Circuit City is better off without you. Sounds like you can't understand that the guy wrote the price with the rebate down on a piece of paper on Monday. That would be 5/17/04 which is greater than 5/16/04. Your point is demonsrtrably wrong. Now, can you tell me why 911 is greater than 1066? MikeW P.S. Last time spent posting on this issue. Apparently many here are quite qualified to be CC salesmen. |
#29
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"Lil' Dave" wrote in
news:b%5rc.47800$pJ1.6129@lakeread02: You might take a listen, Maybe I should listen to iteotwawki MikeW P.S. Last time spent posting on this issue. Apparently many here are quite qualified to be CC salesmen. |
#30
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Dixon Butz wrote in
: You want some cheese with that "whine"?? Thanks for the help. You have a nice day. MikeW P.S. Last time spent posting on this issue. Apparently many here are quite qualified to be CC salesmen. |
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