"GTX_SlotCar" wrote in message
...
I feel bad that I overlooked this post. I usually do when the subject is
so
general. If I hadn't seen JLC reply to it, I probably still wouldn't have
read it. Shame on me.

Hi Gary:

Come to think of it, my subject line IS very general. I should have given a
little more description in the subject line. You might have thought it was a
troll or some spammer, but I am neither. Just a desperate woman trying to
install a new video card. My motherboard and CPU were new a week ago and so
far they are ok, but the video card is another story. With computers, they
do some funny things. I was very happy when JLC answered my post. I am
always grateful for advice.

I had the same problem recently where the driver install would stop, I got
a
message saying it can't initialize, and then another (I think) saying to
try
installing standard drivers first, then reinstall the ATI drivers.The
problem is, I'm using W2000 and there is no driver called Standard VGA as
an
available choice (like there is in W98).

I've had almost every error message there is in the last couple of days. I
can't even remember all of them. I started to write them down, but after a
couple of dozen, gave up on that -hehe,.

I'll give you my 2 cents worth.
Do the things JLC suggested. Uninstall the drivers for your old video card
if you haven't already. Enable your ATI card if it's still disabled. Shut
down. Remove your old card and boot up again. While it's booting, put in
your ATI driver cd if it's not in there already.

I haven't done anything to day yet, but I will do as you and JLC suggest -
first uninstall the drivers for the new card which I think is already done.
I am already using Standard VGA driver, then take out the old card and put
in the new video card (its not in my computer right now), then shut down.
Then install the drivers from my hard drive which I got from ATI site. I
don't think I will try the install CD. The card is ATI brand, but the
install CD is a Sapphire CD. I would think maybe that CD being Sapphire
might not work on the ATI card exactly, though maybe it does for all I know.

After your computer restarts, it should find the ATI card and try to
install
it. If not, you'll have to go to Add new Hardware to add it, or Device
Manager and update the drivers. In either case, tell it you "Have Disk",
and
point it to your ATI driver cd.

JLC seems to think I shouldn't bother with the install CD and just try to
install the drivers I got on the ATI site.

It'll either look for a .inf file or a .cat
file. You'll have to try pointing it to different folders on the cd, but
start with one called Win98 if there is one. Eventually you should find
the
right one and the driver will load. You may have to do this twice to load
the primary display adapter and the secondary display adapter. The new ATI
cards seem to work this way because of their dual monitor support. My old
8500 doesn't do it this way. Once the drivers have been installed (it only
installs the drivers), you can autorun the cd and install them again with
the control panel and whatever else is on the cd.
That's what worked for me.

I'll have to see if this works. I am not interested in a dual monitor but
someone told me a Radeon 9000 Pro was a good card and I happened to see it
at a good price. But if I am going to have all this trouble.........

There is a Cat. Uninstaller available on the ATI site that removes
everything to do with ATI, but don't use it unless absolutely necessary.
It
has a warning message about this when you download it, and it's what
caused
me to have problems to begin with. I had no problem uninstalling and
reinstalling drivers until I used Cat. Uninstaller.

I will try other things before I do that. I have enough problems

Sapphire makes a lot of the "built by ATI" cards, so your driver cd should
work.

Sapphire is supposed to make quite good cards I've read. They use ATI
chipsets but make their own cards. I wonder if their install CD's are
identical to ATI install CD's. I think the guy in the store who sold it to
me had the ATI card, but had no ATI install CD's, so gave me the Sapphire
install CD. He said it should work, and maybe he's right, but I am not sure
about that.

Let us know how you make out.

Thanks a lot for your help.

Mary

"Mary" wrote in message
le.rogers.com...
"JLC" wrote in message
news:Mme%b.57809$Xp.288937@attbi_s54...

"Mary" wrote in message
e.rogers.com...
One important thing I left out was - on the pdf file on the install
CD,
it
said at the top "Radeon 9800" so maybe the CD is for the wrong
drivers
since
I have a 9000 Pro, but I thought maybe it used the same drivers.
Also,
I
downloaded new drivers (Catalyst) from ATI site, but they don't seem
to
work
either. I can't figure out what is wrong.

Mary

Hi JLC: Thank you for answering. I was giving up hope that anyone would
answer and I tried for at least 3 hours tonight to get the card
installed
and have given up for now, as I've tried everything I can think of.

Mary what happened when you tried to install from the CD? Did it get
half
way then lock on you or what? If it failed during setup that's the
reason
you can't install the ones you DL'ed.

Yes, it half installed from the CD. It got past the part about you
agreeing
to the licence agreement, and you had to select Express or Customs
install,
and I chose Express, and it looked like it installed some drivers, then
an
error came up saying "Setup unable to complete installation - set up
display
adapter to VGA before setup". I did that, and next time it seemed like
the
drivers installed, but when I rebooted, the screen was black - no video
at
all. Maddening!

Windows gets confused when an install
fails. You don't have to worry about the fact that the file says 9800,
what
you need to be sure of is that you are installing the drivers for '98
and
not XP or 2000.

I looked more closely at the CD and the 9000 Pro pdf file is there All
9000
series cards have pdf files on the CD. But its the drivers that count.
I
just noticed, when I click on the file
called "Atisetup.exe" and the full ATI screen comes up - which says Easy
install, express install, and has Online users guide -when I click on
users
guide, at the top it says "Radeon 9800 series -users guide". I guess
when
I
tried to install the Cd earlier, I didn't look at that part. So it looks
like the guy in the store gave me the wrong install CD, or it came to
him
that way from wherever he gets it. Its OEM so just the video card and no
box. Also, as I said in my earlier post, the CD he gave me was Sapphire
CD
but the guy in the store said they should work with my video card - and
if
the drivers are for 9800, thats not much good. It doesn't say on the
label
what Radeon model its for.It should so its clear.

Are you sure you got the right ones from ATI?

Yes, I'm pretty sure - http://www.ati.com/support/driver.html - thats
where
they have Catalyst drivers for Win ME and Win 98. the file was called
7-981-040127m-013420c.exe. By the way I alwas thought Catalyst was
drivers
that were used by people with ATI cards, but were not made by ATI, or is
Catalyst just a new name for graphic drivers by ATI.? But if the drivers
I
installed from the CD were the wrong ones, the ones I downloaded might
have
made things worse. Another problem is when you install the drivers from
ATI
site, at one point it asks for the original ATI install CD that you got
with
the card, and if it was the wrong install CD drivers as I now suspect,
the
install is not going to work. It was looking for a "cat" file which was
not
on the Cd.

I always thought you could install drivers from ATI site without having
the
original CD. what happens if you lost the original? So without the
correct
install CD, it doesn't look like I can install the drivers from the ATI
website.

Wouldn't all video cards such as 9000 pro, 9200, etc. 9800 all have
different install CD's and different drivers?

you do
have
the right ones, and it did fail during setup, try this.

Go to add/remove in control panel and look for ATI un-install the
drivers.

I tried that several times and when I clicked on ATI uninstall display
drivers, it said "error" and wouldn't remove the line. . I clicked on
the
same entry later, and it just did nothing at all.
So I don't know what to do about that.

What you need to remove is the setup inf file that was installed
during
the
CD install. I'm not sure what it's called (I'm sure someone else knows
in
this group) But first, before worrying about the inf file, reboot. Now
your
system should load up the default Windows VGA driver.

I had to put my old PCI video card back in my computer and disable the
Radeon in Device manager, otherwise, I just got a black screen when I
took
the PCI card out. AT least this way, I get 16 colors, instead of none.

Now try and install the drivers you got from ATI (now that you're sure
that
they are for '98) You should be fine now. If not you're going to have
to
find that inf file.

I don't know if finding the .inf file would help. But yes, the drivers I
got
from ATI were for win 98 and also were for 9000 Pro, but it asks for the
original install CD which I don't have, so I guess you can't install the
drivers from ATI site without your original install CD?
I think the guy at the store gave me the wrong installl CD. And worse,
was
it was the only 9000 Pro video card in the store, so I don't know what I
will do. I can bet he does not have an install CD for my video card. I
just
took his word that the CD he gave me was for the Radeon 9000 Pro.

Hope this works for you, JLC

Thank you so much for your suggestions. I really appreciate you taking
the
time.
This whole thing has been a mess for me. Its taken me all night on this.
I've done all my own upgrades on my own computer for 13 years, and never
ran
into a mess like this - unless re-formatting, which is the worst.

Mary