On Wed, 13 Jan 2016 16:37:57 -0500, "David H. Lipman"
wrote:
From: "Peter Jason"
On Mon, 11 Jan 2016 14:42:27 +1100, Peter Jason wrote:
Help, Peter
Thanx to all. The Printer/scanner is a
TOSHIBA e-STUDIO2309A
a multifunctional monochrome Fax/Scanner/Printer connected to the
Win10pro computer with a Cat5 IP cable.
The printer worked OK, and the scanner worked OK too, but only on Win7
ult.
I hustled a fix from Toshiba because it's still under warranty and all
that was required was the insertion of the User name & password used
for Win10pro into the scan setup fields in the TopAccess. These
passwords were not required for Win7, and the screen the specifically
noted that the user/password could be left blank if desired.
The local agents were no help and were under the impression that a
"Windows10 patch" was required.
I have survived to tell thee!
Uninstall all the software associated with the Toshiba All-in-One ( AIO ).
Download the lastest software for the Toshiba AIO
http://business.toshiba.com/usa/supp...ELCTD&site=usa
Reinstall the software making sure you you do it either by the Web Services
and Devices ( WSD ) protocol or by using the direct IP Address of the
Toshiba AIO.
Note that this Toshiba AIO is not a retail product. It is designed for the
corporate environment which begs the questioon if there is an IT Support
group associated with the business this AIO is installed in ?
Thanks, but it's working now. I've downloaded the
Full client Installer 04/05/14 2.01
for future reference.