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Old October 13th 03, 01:06 PM
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In article , "George L."
wrote:

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Do computer repair centers ever replace HDs with smaller ones
and not tell customers? I took my Compaq equipped with
80 gig HD to ****USA but got back a 40 gig. My data wasn't
lost, but the drive is definitely smaler, according to the BIOS
and the label on the HD.

My original problem was that the computer would freeze
or blue screen every other day, and changing the PS didn't
help. Apparently the original PS was bad and the second
one was inadequate because the repair center put in yet
another, and the computer has been rock solid ever since.

The repair center denies that the replaced the drive and said
that they only ran a diagnostic on it. I have the receipt for
the original HD (was an upgrade) and registered its serial
no., but the repair center says that it's not enough proof.

What can I do?


At first, I thought that your hard disk might be fragmented. If the BIOS
shows a smaller hard drive, then fragmentation isn't involved. Contact
the CEO of CompUSA (go to the top) in writing and explain just what you
explained here and request that you either be compensated for the
smaller hard drive or have a larger hard drive installed. Do not mess
with local store management in this case; go right to the top.