If, what you say is true, I doubt if they will put in the equivalent
capacity HD unless they have further motivation.

You can arm yourself with the original specifications of the Compaq on paper
before personally speaking to the manager.

Make a report to your local Better Business Bureau. They usually don't act
on one case, but if it becomes prevalent, the BBB may investigate and
possibly blacklist them.

File a suit in small claims court. A civil case involves less burden of
evidence on the plaintiff. You can recoop the cost of the attorney and
court costs as part of the suit if you win.

Arbitration, if both parties agree to it.

Find others in similar dilemma with same place of business and develop a
class action suit.

Call your local newspaper and TV news, get them interested. Business hates
bad press.

Or, just blow it off because your PC works and you don't feel this is worth
the effort.
Dave
"George L." wrote in message
...
**** Post for FREE via your newsreader at post.usenet.com ****

Do computer repair centers ever replace HDs with smaller ones
and not tell customers? I took my Compaq equipped with
80 gig HD to ****USA but got back a 40 gig. My data wasn't
lost, but the drive is definitely smaler, according to the BIOS
and the label on the HD.

My original problem was that the computer would freeze
or blue screen every other day, and changing the PS didn't
help. Apparently the original PS was bad and the second
one was inadequate because the repair center put in yet
another, and the computer has been rock solid ever since.

The repair center denies that the replaced the drive and said
that they only ran a diagnostic on it. I have the receipt for
the original HD (was an upgrade) and registered its serial
no., but the repair center says that it's not enough proof.

What can I do?





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