An update on the CompUSA side of my Black Friday rebate. I went to
CompUSA website - checked " My Rebates", and I see:
"Your rebates were requested on 01/05/07 totaling $230.00. Rebate
checks will be mailed within 10 - 12 weeks of a properly completed
request." Their 'details' info on that page shows:
Product Name Submission Date Purchase Date
advertised notebook 11/24/06 11/24/06
So ... I filled out the request on 11/24 online. THEY held it until a
"release date" of 1/5/07 and NOW it will take 10-12 weeks from 1/5/07 to
receive a check . So I bought in November, and ( if all goes well) I
should receive a check in MARCH ! Let's say they sold 10,000 of them
nationwide (200 per state - sounds low). They got a FREE loan from us of
$2,300,000 for 6 months.
====================
"- Bobb -" wrote in message
. ..
"- Bobb -" wrote in message
...
Well, I just "checked my status" and guess what:
(between the dashes = website info re 'my status' 
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Rebate name: "HP Presario Notebook $30 MIR"
Tracking ID:KXXZ-0677-xxxx
Offer Value:$30.00
Manufacturer:Hewlett-Packard
Submission status:
To receive your rebate, the following steps must be completed. You can
monitor the progress of your submission below.
Your submission has been received.
1. Unfortunately, there was an issue that prevented processing of your
rebate. Your will receive more information in the mail with further
details and instructions.
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Surprise, surprise ! There is no date associated with that message
so I have no idea if it's a month old or posted today. What a scam
this is. I'll let you know when /if I get something in the mail. No I
did not get an email about this although they have my email address -
I saw it only by checking their website for status.
One other thing - it was advertised and I submitted a form for a $50
MIR - not $30 ! Maybe THAT's why there is " an issue".
As for the Vista upgrade, I have to mail them another copy of the
store receipt and wait another 6-8 weeks for that.
Let's see ... I had registered my PC at the site , I've sent them my
original receipt ( for this rebate above), I cut the side off the box
to send them a 4x6 UPC barcode - now they need more friggin' proof the
send us the upgrade . Probe the PC and let us download it !
I've been looking online but cannot find any relevant phone number to
call. If anyone has a direct number to reach a customer service mgr at
HP ( not a sales line) I'd appreciate posting it here. Thanks
=======
I got out my paperwork and called the number on my store receipt ( not
thinking it would help). I was told that the reason for not
processing the rebate was that serial number I submitted didn't
qualify for that ($30) rebate.
I told her" You're right - I am holding in my hand the lower part of
the CompUSA receipt that I sent to you and it clearly states
"Notebook PC with a model number ending in US and receive $50 cash
back" not $30.
" Oh - let me check". On hold for a minute " I did find a $50 rebate
and will process that - thank you for calling"
If anyone else needs the info:
call 1-888-385-5410
The Offer # ( for that $50 rebate) is NB03706.
So yes I did get it - but I sincerely believe that if I did NOT have
the phone number / info from the CompUSA receipt that I NEVER would
have gotten that money. BTW, yes I did ask for the confirmation
number for that call and wrote it on my paperwork.
Bobb