"p s" wrote in
:

hi there
a friend recently had the msblast virus and then removed it following
the steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute
(i.e. browse to two or three sites) and then just gets constant 'page
not found' errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix,
ran windows update....... but the problem remains. there is no
firewall active (winxp or zonealarm etc.). i have checked task manager
and nothing suspect seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly
want to avoid if possible....
does anybody know how i can fix this problem?
thanks

If it's XP I would make sure the inbuilt firewall is on, download adaware
or spybotsd and scan for any nasties that it knows about, also get some
AV installed, Avast is quite good and free, or as a bare minimum do an
online scan at housecall.antivirus.com

When you get the "page not found" errors, do you get connectivity through
other programs? Can you traceroute/ping, do lookups work using nslookup
or is it solely an Internet Explorer problem?

regards,
Paul
--
paul at spamcop.net