Bill,

When all else fails.... Remove the modem bracket and let the board 'float'
in the slot. Don't jar the machine, and pray it'll work .....

Mike

"Bill W" wrote in message
...
Thanks for the information. My daughter's computer is running with
Windows
98. I had an extra modem lying around and tried installing it. To my
frustration, I found that the the modem card was offset differently on the
backet and would sit in the PCI slot. But I will give the other
suggestions
a try and hope for the best before my daughter leaves for school this
evening.

Thanks,
Bill
"HH" wrote in message
...
What Operating System is installed? Tte 4504 came with a 33.6 Winmodem.
You
might be better off pulling it and installing a $10 Intel V90 modem.
I've
bought 4 of them from www.axiontech.com and they work great and come
with
a
driver CD.
HH

"Bill W" wrote in message
news
My daughter was given a Compaq Presario 4504 for school. She could
not
get
on the internet with AOL. In troubleshooting the problem, I found
that
no
modem was listed in device manager. An internal modem card is
installed.
When I go to install the modem and choose the Compaq, I am faced with
choosing from a list of Compaq modems. Which Compaq modem should I be
chosing from the list presented and am I correct in assuming it will
use
COM
1 port. I have spent the better part of this evening searching the
Compaq
site for documentation on the Presario 4504 to no avail. I would
greatly
appreciate any help anyone could provide.

Regards,
Bill