On Sat, 10 Sep 2005 23:22:25 +0000, Bob Eager wrote:

Yes, but Dixons Group don't stop there...they really have a complete
lack of respect for consumers' rights.

I've found them OK. However the branches that take returns easily are also
more likely to have them back on the shelves...

Remember a good percentage of returns they have to
deal with are due to incompatabilities/user error rather than faulty items
etc. So when you are trying to return something , bear in mind thats the
first thing they suspect.

I often find it helpful to be slightly "imaginative" as I approach
customer services desk

Lordy