On Sat, 10 Sep 2005 22:34:28 UTC, Conor wrote:

In article , Bob Eager
says...
On Sat, 10 Sep 2005 20:32:00 UTC,
(Andrew MacPherson) wrote:

I'm not at all sure there's any legal right to a refund/swap without proof
of purchase.

From the FAQ re the Sale of Goods Act, off the DTI website:

Q7. Do I have to produce a receipt to claim my rights?

No. In fact the trader doesn't have to give you a receipt in the first
place so it would be unfair to say that you had to produce one. However,
it might not be unreasonable for the shop to want some proof of
purchase, so look to see if you have a cheque stub, bank statement,
credit card slip etc., and this should be sufficient.

So...it's not entirely clear cut.

Yes it is. No proof you bought it there, i.e receipt, credit/debit card
receipt/ shops own stickers and you can go whistle.

Unless they didn't give a receipt and you paid cash. They'd find it
difficult to demand proof then!

--
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