"Tweek" wrote in message
news:1gxvh.4399$Pk5.1770@trndny04...
On OEM (bare) drives all of the hdd manufacturers warranties begin on the
date of manufacture. On retail drives it is from the date of purchase. If
you don't have a proof of purchase, then it is from the date of
manufacture just like OEM drives. I buy Seagates whenever I can because of
the five year warranty. I had to return on recently and while it was taken
care of without any issues, Western Digitals RMA process is much easier to
deal with. With WD I can have them cross ship me the replacement (you have
to provide a CC number in case you don't return the defective drive), but
I could not find an option to do that with Seagate.

I remember returning a Western Digital years ago and do remember that they
sent me a new drive instead of a refurbished unit, but that was because the
old drive was no longer manufactured. I don't think that this is typical. I
don't believe that Seagate offers the cross-shipping, but I was able to get
my replacement quickly (of course the shipping was in-state). I know that I
have returned one other seagate, but don't remember the details. ...perhaps
those 3 over about 10 years and perhaps 20-25 drives that I've used over
that time on various machines.

Jeff



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