"MikeM" wrote in message

Today, 13 days after I took my faulty HDD into the Harvey Normen tech
bay, I waited close to an hour to be told that Seagate had notified
them today that it is ok to send my drive in for replacement. It will
only take another 1 1/2 weeks to get the new one, if they don't
forget to send it away tomorrow and nothing goes wrong. Nearly a month
seems a long time to me for a return.


Sounds like your problem is with your local shop and not Seagate.

--
James T. White