Today, 13 days after I took my faulty HDD into the Harvey Normen tech
bay, I waited close to an hour to be told that Seagate had notified
them today that it is ok to send my drive in for replacement. It will
only take another 1 1/2 weeks to get the new one, if they don't
forget to send it away tomorrow and nothing goes wrong. Nearly a month
seems a long time to me for a return.

On Mon, 29 Jan 2007 13:56:24 GMT, MikeM
wrote:

Almost 2 weeks ago I returned a Seagate HDD under warrantee. Since
then I have been seeing a number of reports of problems with Seagate
warrantree support, and that when they replace a drive it is with a
refurbished drive. Is this a widely held view of Seagate support.